Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in King of Prussia. Visit us today at 130 Town Square Place, PA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Xfinity Store by Comcast
130 Town Square Place, King of Prussia, PA
19406, United States
Hours
Reviews
3.7
464 reviews
5 stars
254
4 stars
57
3 stars
20
2 stars
25
1 star
108
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were criticized for rudeness and incompetence.
Wait Times
Many customers reported long wait times for service, particularly for simple transactions like returning equipment.
Staff Knowledge
While some staff members were noted for their expertise and ability to assist customers effectively, others were described as unhelpful or lacking necessary knowledge.
Overall Experience
Customer experiences varied widely, with some praising specific employees and others expressing frustration with the overall service and corporate policies.
- EBErika BuckleyJan 3, 20265.0Colin helped us change carriers and update a phone. Literally the best experience I’ve ever had at any cell phone carrier store. He was personable and beyond helpful. Xfinity is lucky to have someone like Colin representing their brand, would recommend Xfinity and especially this store in KOP to anyone. 10/10 experience.
- PKProfessor KeithDec 15, 20251.0Avoid this store. The online service was outstanding. Once inside the store the staff were rude and incompetent. Verizon Fios gets all my home and business service now. DSL forever
- MAMichael AckermanDec 15, 20255.0Colin really knows his stuff.
- VVVic vartanNov 30, 20255.0Recently had stopped by the shop for changes to my plan. I found both individuals helping me courteous and very helpful. That is Joshua Howard and.Kyla Kimble. Thank you.
- JMJohn McIntyreNov 24, 20255.0Colin was a huge help in getting my billing straightened out. I always ask for him when I come in. First class service!
Frequently Asked Questions About Xfinity Store by Comcast
Where is the Xfinity Store by Comcast located in King of Prussia?
The Xfinity Store by Comcast is located at 130 Town Square Place, King of Prussia, PA 19406 inside King of Prussia Town Center.
What are the Xfinity Store by Comcast's regular store hours?
The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Is the Xfinity Store by Comcast open on holidays?
The store is closed on holidays such as November 27, 2025, and may have special hours depending on the date.
What health and safety practices are in place at the Xfinity Store by Comcast?
The store practices professional cleaning and social distancing. Fully vaccinated customers do not need to wear a face mask unless required by federal, state, or local mandates.
What services does the Xfinity Store by Comcast offer?
The store offers cable TV, internet services, home phone, home security systems, mobile phone services, and business internet services in the King of Prussia area.
How can I contact the Xfinity Store by Comcast by phone?
You can reach the local store at +1 610-684-3770 or the main phone number at +1 800-266-2278.
Does the Xfinity Store by Comcast have an online presence or app?
Yes, you can visit their landing page or order online at https://www.xfinity.com/local/pa/king-of-prussia/130-town-square-place.html, and download the Xfinity app on Android and iOS.
What nearby places can I visit before or after going to the Xfinity Store by Comcast?
Nearby you can visit Starbucks for coffee, The Pub by Wegmans for dining, and WSFS Bank for banking services, all conveniently close to the store.
Are there shopping options near the Xfinity Store by Comcast?
Yes, near the store are retail options like Williams-Sonoma for kitchen supplies, Ulta Beauty for cosmetics, and Orelle for jewelry.
Are there beauty and wellness services near the Xfinity Store by Comcast?
Customers can find beauty and spa services nearby including Benefit Cosmetics BrowBar, Madison Reed salon, Drybar, and Spavia day spa.