Xfinity Store by Comcast

4.0
686 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Havertown. Visit us today at 116 W Township Line Rd, PA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
116 W Township Line Rd, Havertown, PA
19083, United States

Hours

Reviews

4.0
686 reviews
5 stars
399
4 stars
124
3 stars
46
2 stars
28
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their professionalism, friendliness, and helpfulness, particularly highlighting individuals like Darnell, Ron, and Nikole.

Service Efficiency

Several reviews noted quick service and efficient handling of transactions, with many customers able to complete their needs in a timely manner.

Technical Issues

Numerous complaints were made regarding internet speed and technical support, with customers expressing frustration over service inconsistencies and difficulties in resolving issues.

Store Environment

The store was generally described as clean and welcoming, although some customers reported issues with staffing levels and long wait times during busy periods.

Mixed Experiences

While many customers had positive interactions, there were significant complaints about poor experiences with phone and online customer service, indicating a disparity between in-store and remote support.
  • GC
    Gordon Cohen
    Oct 17, 2025
    1.0
    Store is fine, Xfinity company is NOT! Xfinity internet speed measurements in emails to me and in its Xfinity app are all lying!! They are only quoting the speed between my device and my Gateway. My actual download speed from the internet is only 200-400 Mbps, as shown by SpeedTest on many, many occasions. Xfinity is NOT delivering the 1Gig speed from the internet that it promised when I signed the contract with it,
  • SJ
    Stan Johnson
    Oct 1, 2025
    5.0
    Excellent service very professional
  • KP
    Kate Palmer
    Sep 17, 2025
    5.0
    not a long wait. everyone was super nice, friendly, and helpful!
  • AD
    April Dude
    Sep 7, 2025
    1.0
    they are desperate for sales. dont go here! i asked to transfer my service to a new address. the guy with the dreads created a whole new account and made it extremely worse for me. still having issues getting my internet situated a week after moving now thanks to them pretending to open an account when i already have one with xfinity.
  • CG
    Carol Gaskins
    Sep 2, 2025
    5.0
    Kayla, of the Township Line store, is an excellent example of superior customer service! I've had a number of visits to this store and my last two, with Kayla, left me feeling more knowledgeable about my services and my equipment.

Frequently Asked Questions About Xfinity Store by Comcast

What services does Xfinity Store by Comcast in Havertown offer?

Xfinity Store by Comcast in Havertown offers internet, cable TV, home phone, home security systems, and mobile phone services.

Where is Xfinity Store by Comcast located in Havertown?

It is located at 116 W Township Line Rd, Suite 500, Havertown, PA 19083.