Xfinity Store by Comcast

3.5
662 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Greensburg. Visit us today at 824 East Pittsburgh Street, PA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
824 East Pittsburgh Street, Greensburg, PA
15601, United States

Hours

Reviews

3.5
662 reviews
5 stars
311
4 stars
98
3 stars
54
2 stars
36
1 star
163

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for rudeness and incompetence.

Long Wait Times

Customers frequently reported long wait times in-store, often exceeding an hour, leading to frustration.

Billing Issues

Numerous complaints about billing errors, unexpected charges, and difficulties in resolving these issues.

Product Knowledge

Some staff members were noted for their knowledge and ability to assist customers effectively, while others were seen as unhelpful.

Store Experience

The store environment was described as busy, with some customers appreciating the cleanliness and friendliness of the staff.
  • AM
    Angela Madar
    Jan 4, 2026
    5.0
    Worked with Brigit to get two new phones. She made the process so easy! She was also so kind to our two very young kids that had zero patience with being in a store.
  • MS
    Michael Lynn Sr
    Jan 2, 2026
    1.0
    Would leave no stars if that was possible…Left Irwin store to come to this store to get an upgrade that Irwin didn’t have in stock, walked in and was immediately greeted. Asked about iPhone 17 and they said they were not in stock after being told it was by CSR on the xfinity app. After they looked, they said “oh wow, we do have them” so,Was sent to a gentleman (not going to post name) but told me if I wanted to upgrade, I had to spend $370 just to upgrade, told him whatever, let’s do this. Then the gentleman was rude and said well, you can’t do this, app on his tablet won’t let him. Spent 25 mins in this store and this guy definitely didn’t care what the customer wanted, he clearly wants to just go home and get out of there. Told me I would have to come back tomorrow if I wanted to try. This was about 45 mins before closing. I said whatever, and went back to Irwin store. Told them what happened and let’s say I got my upgrade, all within 10 mins. Highly recommend going to the Irwin store. Stay away from this. Irwin is the reason I stay with this company. As a business owner, I can’t believe a company like xfinity employees people like I felt with today at greensburg. Well bud, if you ever read this, work on your customer service skills, it’s a skill you will need for every job pretty much.
  • LJ
    Lem johnson
    Jan 2, 2026
    1.0
    Got overcharged 2 months in a row and they won't refund the difference that they took because they can't get there shut together. Wouldn't recommend service here.
  • CU
    Carroll Uphold
    Dec 31, 2025
    5.0
    Very nice people and very helpful we've had Xfinity for over 20 years
  • CF
    Conner Foxley
    Dec 30, 2025
    1.0
    The promised a $50 gift card when I signed up and I got nothing. Called them about it and an hour phone call later they said I would get an email prepaid visa gift card in 1 month. 1 month later, still nothing. Called again, and they said it's an old promotion so I would never get that gift card. Bait and switch.

Frequently Asked Questions About Xfinity Store by Comcast

What types of services does Xfinity Store by Comcast in Greensburg offer?

Xfinity Store by Comcast offers internet, cable TV, home phone, mobile phone services, and home security systems in Greensburg, PA.

Where is the Xfinity Store by Comcast located in Greensburg?

The store is located at 824 East Pittsburgh Street, Greensburg, PA 15601, US.