Xfinity Store by Comcast

3.8
281 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Exton. Visit us today at 106 Bartlett Avenue, PA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
106 Bartlett Avenue, Exton, PA
19341, United States

Hours

Reviews

3.8
281 reviews
5 stars
159
4 stars
40
3 stars
10
2 stars
8
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were criticized for rudeness and lack of support.

Efficiency

Many customers appreciated the quick and efficient service, particularly for equipment returns and account closures.

Billing Issues

Numerous complaints were made regarding billing errors and unauthorized charges, leading to frustration among customers.

Staff Knowledge

Some staff members were noted for their knowledge and ability to resolve issues, while others were described as unhelpful or dismissive.

Overall Experience

Customer experiences varied widely, with some praising the store for its service and others expressing deep dissatisfaction with their interactions.
  • JJ
    Julia
    Nov 12, 2025
    1.0
    The girl at the front desk was friendly. That was the only positive. I’ll start by saying I was directed to the store by Xfinity customer service. When I arrived, the sales person was unwilling to help and I sensed his annoyance as soon as I explained my issue. Basically told me to step aside so he could help other customers. Even if he couldn’t help, kindness goes a long way. After all of that, as I was calling customer service because this man said he couldn’t help me, I was asked to move from my seat so another customer could be assisted. All while there were plenty of seats available. Unbelievable, rude and unprofessional. Not how you treat someone who pays for your services. Would not recommend going this store. I never write reviews but the lack of customer service here made me feel I needed to. Tired of the constant disappointment with Xfinity. Go elsewhere.
  • LF
    Lennard van der Feltz
    Nov 8, 2025
    5.0
    Have been here multiple times with complex situations, and I've always received prompt friendly service with practical solutions. Thank you to the staff!
  • WM
    William Mc Millan
    Nov 1, 2025
    5.0
    Quick easy drop off of equipment when closing our account. Done dealing with Cable. Was easy transaction get a receipt and bye.
  • MS
    Michael Sabin
    Oct 4, 2025
    1.0
    This lousy company is billing me and I don't have an account with them. Unreal!
  • KT
    Kristen Theune
    Oct 3, 2025
    5.0
    The gentleman named Mo is so good at his job. While others would run, he stood by my, let me vent, and found the best plan for me and my sister. I didn't feel like I was being sold to, I felt heard, and even though my bill went up I felt scene and helped. He needs a promotion. Thank you Exton.

Frequently Asked Questions About Xfinity Store by Comcast

What services does Xfinity Store by Comcast in Exton offer?

Xfinity Store by Comcast in Exton offers internet services, cable TV, home phone, home security systems, and mobile phone services.

Where is Xfinity Store by Comcast located in Exton?

It is located at 106 Bartlett Avenue, Exton, PA 19341, near Bed Bath and Beyond.