Xfinity Store by Comcast

3.3
871 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Dickson City. Visit us today at 1128 Commerce Blvd, PA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
1128 Commerce Blvd, Dickson City, PA
18519, United States

Hours

Reviews

3.3
871 reviews
5 stars
321
4 stars
148
3 stars
90
2 stars
71
1 star
241

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor experiences with customer service, citing long wait times, unhelpful automated systems, and difficulty reaching live representatives.

Store Experience

While some customers had positive interactions with store employees, others faced issues with service speed and staff knowledge.

Service Reliability

Numerous reviews highlighted dissatisfaction with internet reliability, including frequent outages and slow speeds.

Billing Issues

Customers expressed frustration over unexpected charges, hidden fees, and difficulties resolving billing problems.

Mixed Reviews

Overall, experiences varied widely, with some praising specific employees while others condemned the company's practices.
  • CS
    Chris Simington
    2 days ago
    5.0
    I spent some time with Deb this morning while she worked her magic on my phone. She brought it back to life like Lazarus. I am so grateful. It turned out to be a fun visit to the store. Thank you Deb.
  • DA
    Dunia Aguilar
    Nov 6, 2025
    1.0
    Yo yame para poner el Internet en mi apartamento i me dieron una oferta por la compra de la caja del Internet me dijeron ke me daban un teléfono a 16 5G bueno compré el teléfono por la oferta resulta ke el teléfono no fue posible la entrega me dijeron ke me iban aser un reembolso ase más de dos meses yo yamo i nada ke me asen el reembolso
  • MM
    Martha
    Oct 25, 2025
    4.0
    Bastante buena 👍
  • II
    imbutters
    Oct 5, 2025
    2.0
    Constantly out the last month. Customer service is in India so they have no idea. And they seem to think its always on our end so they can send someone out an charge. How about giving customers a heads up when it will be down. Besides that its only ok
  • VV
    VDeJesus
    Oct 1, 2025
    1.0
    I came here because my router stopped working and it would be easier to pick up a new one versus waiting for their technician to come. While I was there I talked to a male named Fernando. He made a big show of pulling me over to his screen to show me I am a Platinum member and because I've been with them for over 10 plus years they were giving me a deal EXCLUSIVE to Platinum members like me. Long story short, I came back for the deal and it WAS ALL A LIE. For one, this special deal they were giving me was printed all over the store! I didn't notice the first time I came in and that's on me. I signed up for this special deal to come to find out it was only given with credit approval and we had not qualified. I needed to put down a deposit, which was not at all what Fernando stated. It was just the big show he put on. Obviously they're running commissions. I feel so scammed that I really fell for it. Shame on you Fernando! Smh.

Frequently Asked Questions About Xfinity Store by Comcast

What are the operating hours of the Xfinity Store by Comcast in Dickson City?

The Xfinity Store by Comcast in Dickson City is open Monday through Saturday from 10:00 AM to 7:00 PM and Sundays from 12:00 PM to 5:00 PM. Holiday hours may vary.

Where is the Xfinity Store by Comcast located in Dickson City?

It is located at 1128 Commerce Blvd, Dickson City, PA 18519, USA.