Xfinity Store by Comcast

3.2
159 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Chambersburg. Visit us today at 935 Norland Ave, PA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
935 Norland Ave, Chambersburg, PA
17201, United States

Hours

Reviews

3.2
159 reviews
5 stars
71
4 stars
12
3 stars
8
2 stars
7
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some representatives like Titus and Natasha received praise for their helpfulness, others, particularly the manager Kyle, were criticized for being rude and unhelpful.

Technical Issues

Many customers reported ongoing technical problems with internet service, including slow speeds and issues with equipment, leading to frustration.

Store Experience

The in-store experience varies significantly; some customers had positive interactions and quick service, while others faced long wait times and unprofessional behavior from staff.

Billing Concerns

Numerous reviews highlighted issues with billing practices, including unexpected charges and difficulties in changing payment methods.

Product Knowledge

While some staff members demonstrated good product knowledge, others were criticized for providing incorrect information or being dismissive.
  • SK
    S Kather
    Nov 5, 2025
    4.0
    I had a great experience lowering my bill with a great customer service rep named Titus I don't know what they're paying him but it's not enough
  • II
    ImZeHa
    Nov 3, 2025
    5.0
    sarah helped me set up my wifi easily and even saved me a year worth of phone payments! shout out to you sarah you were awesome and very helpful!
  • PM
    Pauhkum Naw Mai
    Oct 31, 2025
    5.0
    Good customer service.
  • KM
    Kayla Martin
    Oct 24, 2025
    5.0
    Great environment. Very helpful
  • AB
    Austin Baum
    Oct 9, 2025
    1.0
    Horrible company the rates are constantly changing and if you have any issues don't even bother trying to get ahold of anyone. They make it as hard as possible to contact them.

Frequently Asked Questions About Xfinity Store by Comcast

What types of services does Xfinity Store by Comcast in Chambersburg offer?

Xfinity Store by Comcast offers internet, cable TV, home phone service, mobile phone services, and home security systems in Chambersburg, PA.

Where is the Xfinity Store by Comcast in Chambersburg located?

It is located at 935 Norland Ave, Chambersburg, PA 17201, USA.