Xfinity Store by Comcast Branded Partner

2.9
184 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Beaver Falls. Visit us today at 216 Chippewa Town Center, PA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast Branded Partner
216 Chippewa Town Center, Beaver Falls, PA
15010, United States

Hours

Reviews

2.9
184 reviews
5 stars
71
4 stars
16
3 stars
7
2 stars
7
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including rude staff and unresolved issues.

Staff Friendliness

Some reviews highlighted friendly and helpful staff members who provided good service.

Billing Issues

Numerous complaints about billing discrepancies and lack of resolution for billing problems.

Store Experience

Mixed reviews on store experiences, with some customers appreciating quick service while others faced long waits and disorganization.

Product Knowledge

Several customers noted a lack of product knowledge among staff, leading to confusion and unresolved issues.
  • GD
    gullotoni@gmail.com Diamond1
    Nov 13, 2025
    5.0
    The associates were very helpful. Had a few problems transferring phones, but they were very knowledgeable and pleasant to work with.
  • JM
    Joel Mauer
    Oct 29, 2025
    1.0
    Worst carrier i have EVER had to deal w..Sat on hold for an hour. Even talked to the supervisor and my billing issue was still not resolved..Do your self a favor and get another carrier other than Xfinity!!
  • JP
    Jamie Potts
    Oct 22, 2025
    5.0
    Very clean store and super friendly people.
  • AF
    Amelia Forte
    Sep 19, 2025
    1.0
    Absolutely horrible experience switching here durning a pay off promotion. The staff has no idea what they are doing. I’ve had to drive an hour both ways FOUR times to beg them to do what they said from day one and my issues are still not resolved. I even spoke with the store manager who promised to take care of my issue and I have contacted the BBB. my issues are still unresolved and they are doing nothing to fix it. They lie and say whatever to get you out of there and then don’t do anything they said. This place is a crap show. If you want scammed or to waste multiple days of your life come to Chippewa xfinity!
  • CO
    Charles Oliver
    Sep 9, 2025
    1.0
    I went into the store for help getting my bill corrected. I had screenshots showing what my bill was supposed to be. The employee accused me of lying and not listening to him. He said he was "done talking to me since I don't listen" When I showed him the screenshots of the active promo he lied and said that price was new and I wasn't eligible. So now Xfinity continues to steal from me each month and I am locked into a higher price that I was promised. If I cancel early, there are fees.

Frequently Asked Questions About Xfinity Store by Comcast Branded Partner

What types of services does Xfinity Store by Comcast Branded Partner in Beaver Falls offer?

The store offers internet services, cable TV, home phone, home security systems, and mobile phone services in Beaver Falls, PA.

Where is Xfinity Store by Comcast Branded Partner located in Beaver Falls?

It is located at 216 Chippewa Town Center, Beaver Falls, PA 15010, United States.