Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Tigard. Visit us today at 7219 SW Hazel Fern Rd, OR to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.3
940 reviews
5 stars
382
4 stars
137
3 stars
64
2 stars
65
1 star
292
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported extremely poor customer service, citing rude staff, long wait times, and unhelpful interactions.
Wait Times
Numerous reviews mentioned long wait times, often exceeding an hour, leading to frustration among customers.
Mixed Experiences
While some customers had positive experiences with specific employees, many others reported dissatisfaction with the overall service quality.
Billing Issues
Several customers expressed frustration over billing discrepancies, unexpected charges, and difficulties in resolving these issues.
Store Environment
The store environment received mixed feedback, with some customers appreciating the comfort while waiting, but others noted unprofessional behavior from staff.
- JLJay LewisNov 13, 20255.0Had an appointment and after a short wait was lucky to get Betsy G to help me switch from AT&T to X Mobile. At&T did not make it easy and Betsy patiently worked through the process with me, directing me to go to nearby AT&T store to get transfer info and then quickly helping me when I returned. Betsy gave me her contact info and was very helpful with some follow up questions by email. All in all a great experience.
- SDShari DavisNov 13, 20255.0Right with me. Gave me exactly what I wanted, the first girl brought it to her here its on her phone that's what it is. The lady said you just internet not this. So went home with right deal. Thanks heaven she was paying attention. Very nice people there. No bad time.
- SPSue PantagesNov 4, 20255.0This store takes appointments and also handles walk-ins. They are quick and courteous. I highly recommend them.
- RBRuss BellOct 31, 20251.0Waited almost an hour while 1 employee walked around with a tablet doing nothing, 2 other employees at front counter talking and playing and only 1 other employee helping a customer. No regards for customers, no concept of customer service. I walked out without getting amy service. Tired of waiting and watching complete disrespect for customer time.
- TWTJ WalkerOct 29, 20251.0I don’t typically write reviews but I would give Xfinity 0 stars if possible. Very very bad customer service.
Frequently Asked Questions About Xfinity Store by Comcast
What types of services does Xfinity Store by Comcast in Tigard offer?
The store provides internet services, cable TV providers, home phone service, home security systems, and mobile phone services in the Tigard area.
What are the store hours for Xfinity Store by Comcast in Tigard?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM. It is closed on November 27, 2025 for a holiday.
Where is Xfinity Store by Comcast located in Tigard?
The store is located at 7219 SW Hazel Fern Rd, Tigard, OR 97224, USA.
Does Xfinity Store by Comcast have any COVID-19 safety practices currently?
Yes, the store maintains professional cleaning and social distancing practices. Fully vaccinated customers are not required to wear face masks unless mandated by federal, state, or local authorities.
How can I contact Xfinity Store by Comcast in Tigard?
You can call the local phone number at +1 503-605-6365 or the main phone number at +1 800-934-6489.
Where can I find more information or shop online for Xfinity services in Tigard?
Visit the store's page online at https://www.xfinity.com/local/or/tigard/7219-sw-hazel-fern-rd.html for more information or to place orders.
What apps are available to manage Xfinity services on mobile devices?
Xfinity offers mobile apps available on Android via Google Play and on iOS via the App Store to manage services.
What nearby places can customers visit before or after coming to the Xfinity Store by Comcast?
Customers can visit nearby places such as Einstein Bros. Bagels for breakfast or coffee, Whole Foods Market for groceries, and Royal Panda for Chinese cuisine.
Are there any nearby businesses that offer complementary services to Xfinity Store by Comcast?
Yes, nearby you can find Narra Veterinary Clinic for pet care, Bishops Cuts/Color for hair styling, and Mon Cheri Aesthetics for beauty and spa services.
How can nearby transit and amenities help customers access Xfinity Store by Comcast in Tigard?
Nearby places like The Exchange Network offer ATM services, while venues such as The Grand Hotel Bridgeport provide accommodation. These can be convenient for customers visiting the store from out of town.