Brand Certified
Astound | Sheridan
2.5(84 reviews)
Certified by Astound | Sheridan • Mar 15, 2026
Business Details
430 S Bridge St, Sheridan, OR
97378, United States
Certified by Astound | Sheridan • Mar 15, 2026
(800) 427-8686
Certified by Astound | Sheridan • Mar 15, 2026
https://www.astound.com/locations/sheridan/?utm_source=gmb&utm_medium=website_address&utm_campaign=sheridan&utm_id=test
Certified by Astound | Sheridan • Mar 15, 2026
About
Certified by Astound | Sheridan • Mar 15, 2026
Internet Service ProviderBusiness Networking CompanySatellite and Cable Television Sales and Installation ServiceTelecommunications Service ProviderTelephone CompanyWeb Hosting CompanyTelecommunications Equipment SupplierBusiness Internet ServiceCable & Satellite Television Services
Astound connects you to a world of astounding possibilities with our award-winning internet service and 24x7 local customer support.
We’ve been a part of your community for years, connecting you to services you want and need to stay productive, informed and entertained. We continue to be powered by passionate local teams, dedicated to the people and communities we serve, bringing customers astounding services and products. We appreciate the trust you have placed in us and we will continue to help make the impossible possible with a customer-centric vision that makes the lives of those we serve measurably better.
Location
Certified by Astound | Sheridan • Mar 15, 2026
Hours
Certified by Astound | Sheridan • Mar 15, 2026
Reviews
2.5
84 reviews
5 stars
20
4 stars
9
3 stars
6
2 stars
6
1 star
43
- CKC_ King2013Feb 13, 20261.0Done with your company that provides more down time than up time with no explanation or credits provided to customers experiencing multiple outages.
- EHElham HashimiFeb 10, 20261.0They are SCAMERS, they raised the internet from 48 to 52 then upto 65 and when the Free SIM service that i told them to cancel it, she told it got canceled but now that have a due bill $40 each month. And i contact to the support and they says you have to pay it cuase SIM service wasn't cancel upto 31 jan 26 that past over 2 months which i already canceled in-person and after disconnected the service and reconnected for next two months they told me that you have to pay 65 per month the. I was paying that then at the end of each month it was raising up incredibly, and also there bill doesn't match your online portal shows one amount to pay but the physical bill show different amount you are due also when i paid two times in a January2026 to not have any due and she also told me you are good to go but still i paid 60 dollars additional after i have piad for current montht that you have to pay for billing cycle not specific days you used internet , even i have surrendered the wifi modem 20 days earlier , just Scammers if i could gave them 0 star i would do that don't trust them while each payment records their voice or have any documents from them Be careful
- AZaustin ZelichDec 9, 20251.0Terrible internet providers.I've had to set up autopay three times i've had to pay for late fees multiple times because they failed to set up autopay and most of the time, their services are not that good. I recommend going with somebody better and worth the value?
- SMSydney MurrNov 11, 20255.0I look forward to paying my bill every month so I can go see Charlotte and she's always helpful she's always there to get me out of trouble or fix my troubles with the internet you couldn't ask for a better employee
- BDBecky DonichtNov 6, 20171.0I pay $70.00 a month plus extras. It doesn't even work 50% of the time. Worst internet ever! I am switching immediately!
Frequently Asked Questions About Astound | Sheridan
Does Astound offer a price lock?
Yes, Astound offers a 2 year price lock on any speed.
Do I need a contract to get internet services?
Astound Broadband does not require a mandatory contract for internet services.
Can I bring my own modem/router?
Yes, customers can use their own modem/router with 1500 Mbps. Please refer to the recommended guidelines for equipment needed for speed tiers above 1 gig.
Learn more: https://www.astound.com/support/internet/bring-your-own-modem/
How long does it take for services to be installed at my home?
You can schedule a move up to 30 days prior to your move in date. If you’re eligible for self-installation then services can be activated as soon as you move in.
Read our full Astound Broadband moving checklist: https://www.astound.com/support/internet/moving-checklist/
Does Astound offer self installation?
Yes, you can set up your Astound modem by following the steps in our self-installation guide. Other equipment will require a technician to visit your home to professionally install the equipment. Learn more: https://www.astound.com/support/internet/self-installation-guide/
What internet speeds does Astound offer?
Astound offers a number of speed options including 300 Mbps, 600 Mbps, 1 Gig, 1.5 Gig, 2 Gig, and 5 Gig. Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas.
Learn more: https://www.astound.com/internet/
Is fiber internet available with Astound Broadband?
Yes! Astound’s fiber powered network is available in select locations with speeds up to 5 Gig. The use of optical fiber enables higher internet speeds than other forms of communication, such as copper wire, that drastically reduce bandwidth. Learn more: https://www.astound.com/internet/gig/
What wireless home internet services are available?
Astound Broadband offers a number of wireless home internet services to best fit your needs. Enhanced Whole Home WiFi delivers fast and reliable WiFi throughout your home through the use of multiple access points and TrueMesh technology.
Learn more: https://www.astound.com/internet/wifi/
Does Astound offer internet security?
Yes, you can access the best wireless internet security features and tools including threat scans, family safe browsing, VPN protection, and password management – all managed by one easy to use mobile app.
Learn more: https://www.astound.com/internet/wifi/security/
What is Astound Mobile?
Astound Mobile is the newest product offering from award-winning Astound Broadband. Riding on one of the most powerful networks with fast and reliable 5G service in all 50 states and US Territories (American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands), you can stream, browse, talk and text with confidence. Astound Mobile provides flexibility that allows you to pick and choose the services that best align with your needs. Astound provides the superfast speed combination of home internet and mobile services that are fully capable and ready to handle your every streaming video/audio, gaming, social media and web surfing need. Choose from individual data plans as low as $15/mo/line.
See our pricing, plans and promotions: https://www.astound.com/mobile/plans-and-pricing/
What type of data plans does Astound Mobile offer?
Astound Mobile provides several options so you can choose a plan that works best for your household including 1.5 GB, 3 GB, Unlimited, and Unlimited+ for HD video streaming.
Can I bundle my internet and mobile services?
Yes! Astound Broadband offers a number of ways to build the perfect plan that best fits your needs and lifestyle.
Build your perfect plan: https://www.astound.com/shop/build-a-plan/
What TV packages are available with Astound?
Astound TV packages give you the power to choose the entertainment that’s right for you. Choose from one of our carefully curated packages. We offer popular networks for whatever you’re into – local broadcast, sports, music, news, movies, the works—Astound TV has you covered. To see what packages are available and the channel lineup, check your address to reveal TV packages that are available at your home.
Learn more: https://www.astound.com/tv/packages/
Can I stream TV apps with Astound?
Yes! Stream all your favorite entertainment in one place on the most popular streaming apps including Prime Video, Netflix, Hulu, and Max.
What is the Astound TV+ app?
Astound TV+ is our TV app that lets you turn your phone/tablet/devices into a TV. Enjoy streaming of live TV, On Demand and cloud DVR recordings (via My Shows folder) on your personal device as part of your subscription to our TV & Internet service.
Learn more: https://www.astound.com/tv/astound-tv-plus/
Does Astound offer a price lock on internet services?
Yes, Astound offers a 2 year price lock on any speed.
Do I need a contract to get internet services from Astound?
Astound Broadband does not require a mandatory contract for internet services.
Can I bring my own modem or router to use with Astound internet?
Yes, customers can use their own modem/router with 1500 Mbps. Please refer to the recommended guidelines for equipment needed for speed tiers above 1 gig.
How long does it take to have Astound services installed at my home?
You can schedule a move up to 30 days prior to your move in date. If eligible for self-installation, services can be activated as soon as you move in.
Does Astound offer self-installation options?
Yes, you can set up your Astound modem by following the steps in the self-installation guide. Some equipment may require professional technician installation.
What internet speeds are available with Astound Broadband?
Astound offers speed options including 300 Mbps, 600 Mbps, 1 Gig, 1.5 Gig, 2 Gig, and 5 Gig, depending on your location.
Is fiber internet service available at Astound in Sheridan, OR?
Yes, Astound’s fiber powered network is available in select locations, offering speeds up to 5 Gig.
Can customers in Sheridan visit nearby places like Bridge Street Coffee House before or after their visit to Astound?
Yes, Bridge Street Coffee House is a nearby coffee shop where customers can relax or grab a drink before or after visiting Astound.
Are there nearby dining options such as Burrito Loco close to Astound's Sheridan location?
Yes, Burrito Loco and Asabache Mexican Restaurant are nearby Mexican restaurants customers can try when visiting the area.
How can nearby business services like Northwest Property Sales or Farmers Insurance complement my visit to Astound?
You can conveniently access nearby real estate services like Northwest Property Sales or insurance services like Farmers Insurance when visiting Astound, making it easy to handle multiple errands in one trip.
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