Brand Certified
Astound | Sandy
2.3(144 reviews)
Certified by Astound | Sandy • Mar 15, 2026
Business Details
36653 US-26, Sandy, OR
97055, United States
Certified by Astound | Sandy • Mar 15, 2026
(800) 427-8686
Certified by Astound | Sandy • Mar 15, 2026
https://www.astound.com/locations/sandy/?utm_source=gmb&utm_medium=website_address&utm_campaign=sandy&utm_id=test
Certified by Astound | Sandy • Mar 15, 2026
About
Certified by Astound | Sandy • Mar 15, 2026
Internet Service ProviderBusiness Networking CompanySatellite and Cable Television Sales and Installation ServiceTelecommunications Service ProviderTelephone CompanyWeb Hosting CompanyTelecommunications Equipment SupplierBusiness Internet ServiceCable & Satellite Television Services
Astound connects you to a world of astounding possibilities with our award-winning internet service and 24x7 local customer support.
We’ve been a part of your community for years, connecting you to services you want and need to stay productive, informed and entertained. We continue to be powered by passionate local teams, dedicated to the people and communities we serve, bringing customers astounding services and products. We appreciate the trust you have placed in us and we will continue to help make the impossible possible with a customer-centric vision that makes the lives of those we serve measurably better.
Location
Certified by Astound | Sandy • Mar 15, 2026
Hours
Certified by Astound | Sandy • Mar 15, 2026
Reviews
2.3
144 reviews
5 stars
36
4 stars
9
3 stars2
2 stars
8
1 star
89
- JMJenny Mena2 days ago5.0AMAZING JOB SPENCER GLAD EVERYTHING IS UP N RUNNING. YOU AT ASTOUND NEED BETTER OPERATORS, THEY ARE REALLY HARD TO UNDERSTAND, HIRE HERE IN THE US. THANK YOU!!
- SHShawn Haskett2 days ago5.0Kyle was extremely helpful! Thank you, so much!
- MMMiles MillarMar 5, 20261.0They will not answer your call to cancel. And you can't do it yourself or online chat. It's a joke. Even the call tree. If you claim you want to start an account, your hold time is short and they offer a call back. If you want to cancel, you get no call back and just wait on hold. I have spent collectively two hours on hold. If you get a person, they transfer you to back on hold. I'm cancelling because they charged me $15 more per month without telling me and without service changing. Now I will never interact with Astound again. Laughable service and unethical customer service. Update: After another 40 minutes, I was finally answered. She informed me that even though I had unplugged my modem and made it clear, I want to cancel that. I still have to pay for the rest of the entire month without any ability to prorate my bill. Not only that, but I have to return the equipment to a location over 30 minutes away, not even in Portland. And this equipment was already in the apartment when I moved in. The woman who answered was also not polite.
- MCMichelle ClassenFeb 18, 20261.0Very unreliable internet service provider and super expensive. No thanks!
- SCShyanne CadyFeb 10, 20261.0The WiFi is slow. Sometimes I pay every other month my last bill was almost $600 so I thought I went a little longer without paying it. JUST payed my bill and it’s already OVER $300 it’s been 1 WEEK since I paid. Why is WiFi over $300 a month. And when did data usage become a thing?????? Iv lived here for over 3 years it used to be $50 unlimited. Honestly at this rate I’m just going to switch over to starlink.
Frequently Asked Questions About Astound | Sandy
Does Astound offer a price lock?
Yes, Astound offers a 2 year price lock on any speed.
Do I need a contract to get internet services?
Astound Broadband does not require a mandatory contract for internet services.
Can I bring my own modem/router?
Yes, customers can use their own modem/router with 1500 Mbps. Please refer to the recommended guidelines for equipment needed for speed tiers above 1 gig.
Learn more: https://www.astound.com/support/internet/bring-your-own-modem/
How long does it take for services to be installed at my home?
You can schedule a move up to 30 days prior to your move in date. If you’re eligible for self-installation then services can be activated as soon as you move in.
Read our full Astound Broadband moving checklist: https://www.astound.com/support/internet/moving-checklist/
Does Astound offer self installation?
Yes, you can set up your Astound modem by following the steps in our self-installation guide. Other equipment will require a technician to visit your home to professionally install the equipment. Learn more: https://www.astound.com/support/internet/self-installation-guide/
What internet speeds does Astound offer?
Astound offers a number of speed options including 300 Mbps, 600 Mbps, 1 Gig, 1.5 Gig, 2 Gig, and 5 Gig. Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas.
Learn more: https://www.astound.com/internet/
Is fiber internet available with Astound Broadband?
Yes! Astound’s fiber powered network is available in select locations with speeds up to 5 Gig. The use of optical fiber enables higher internet speeds than other forms of communication, such as copper wire, that drastically reduce bandwidth. Learn more: https://www.astound.com/internet/gig/
What wireless home internet services are available?
Astound Broadband offers a number of wireless home internet services to best fit your needs. Enhanced Whole Home WiFi delivers fast and reliable WiFi throughout your home through the use of multiple access points and TrueMesh technology.
Learn more: https://www.astound.com/internet/wifi/
Does Astound offer internet security?
Yes, you can access the best wireless internet security features and tools including threat scans, family safe browsing, VPN protection, and password management – all managed by one easy to use mobile app.
Learn more: https://www.astound.com/internet/wifi/security/
What is Astound Mobile?
Astound Mobile is the newest product offering from award-winning Astound Broadband. Riding on one of the most powerful networks with fast and reliable 5G service in all 50 states and US Territories (American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands), you can stream, browse, talk and text with confidence. Astound Mobile provides flexibility that allows you to pick and choose the services that best align with your needs. Astound provides the superfast speed combination of home internet and mobile services that are fully capable and ready to handle your every streaming video/audio, gaming, social media and web surfing need. Choose from individual data plans as low as $15/mo/line.
See our pricing, plans and promotions: https://www.astound.com/mobile/plans-and-pricing/
What type of data plans does Astound Mobile offer?
Astound Mobile provides several options so you can choose a plan that works best for your household including 1.5 GB, 3 GB, Unlimited, and Unlimited+ for HD video streaming.
Can I bundle my internet and mobile services?
Yes! Astound Broadband offers a number of ways to build the perfect plan that best fits your needs and lifestyle.
Build your perfect plan: https://www.astound.com/shop/build-a-plan/
What TV packages are available with Astound?
Astound TV packages give you the power to choose the entertainment that’s right for you. Choose from one of our carefully curated packages. We offer popular networks for whatever you’re into – local broadcast, sports, music, news, movies, the works—Astound TV has you covered. To see what packages are available and the channel lineup, check your address to reveal TV packages that are available at your home.
Learn more: https://www.astound.com/tv/packages/
Can I stream TV apps with Astound?
Yes! Stream all your favorite entertainment in one place on the most popular streaming apps including Prime Video, Netflix, Hulu, and Max.
What is the Astound TV+ app?
Astound TV+ is our TV app that lets you turn your phone/tablet/devices into a TV. Enjoy streaming of live TV, On Demand and cloud DVR recordings (via My Shows folder) on your personal device as part of your subscription to our TV & Internet service.
Learn more: https://www.astound.com/tv/astound-tv-plus/
Does Astound offer a price lock on internet speeds?
Yes, Astound offers a 2 year price lock on any speed.
Is a contract required to get internet services from Astound?
Astound Broadband does not require a mandatory contract for internet services.
Can I use my own modem or router with Astound internet?
Yes, customers can use their own modem/router with speeds up to 1500 Mbps. For speeds above 1 gig, recommended equipment guidelines apply.
What internet speeds are available with Astound Broadband?
Astound offers internet speeds including 300 Mbps, 600 Mbps, 1 Gig, 1.5 Gig, 2 Gig, and 5 Gig, depending on the area.
Does Astound offer fiber internet services?
Yes, Astound’s fiber powered network is available in select locations with speeds up to 5 Gig.
What are the hours of operation for Astound | Sandy?
The Sandy location is open Monday through Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 2:00 PM and then 3:00 PM to 5:00 PM. It is closed on Sunday.
What payment options does Astound | Sandy accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I get mobile phone services at Astound | Sandy?
Yes, Astound offers Astound Mobile with fast and reliable 5G service and flexible data plans starting as low as $15 per month per line.
What nearby places can I visit when I come to Astound | Sandy?
Near Astound | Sandy, you can enjoy treats at Scoop 'n Swirl ice cream shop or Jamba smoothie bar, grab a coffee at Starbucks, or dine at Scooter's Restaurant and Sports Bar or Pho Viet Vietnamese restaurant.
Are there convenient nearby services close to Astound | Sandy?
Yes, services nearby include Wave Broadband home service, T-Mobile mobile phone store, LibertyX Bitcoin ATM, and grocery shopping at Grocery Outlet.
Where can I find pet care services near Astound | Sandy?
Nearby pet care services include Sandy Animal Clinic, Kind Care Animal Clinic, and VCA Sandy Animal Hospital, plus pet supplies at Sandy Animal Supply.
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