Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Portland. Visit us today at 4124 SE 82nd Ave, OR to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Feedback on customer service is mixed, with some praising individual employees for their helpfulness while many others report rudeness, lack of knowledge, and unprofessional behavior from staff.
Service Issues
Numerous customers experienced significant problems with service setup, billing errors, and equipment issues, leading to frustration and dissatisfaction.
Employee Performance
While some employees received commendations for their assistance, many others were criticized for being unhelpful, disengaged, or poorly trained.
Communication Problems
Customers frequently reported issues with communication, both in-store and with customer service, leading to misunderstandings and unresolved problems.
Overall Experience
The overall sentiment is largely negative, with many customers expressing a desire to switch providers due to ongoing issues with service and support.
DM
Devin McNew
5 days ago
5.0
Drooped off my equipment for an upgrade.
NW
Nathan Watt
Nov 1, 2025
5.0
Gibson was super helpful getting me set up with internet. The call center randomly canceled my internet against my will. Thanks to Gibson I was able to get back online. I appreciate his help.
HM
Hayley McAuliffe
Oct 26, 2025
5.0
Eleanor (I believe her name was) was such wonderful assistance! I was not looking forward to this errand lol but her willingness to help and kindness made it an enjoyable visit!
AP
Ashley Pugh
Oct 22, 2025
1.0
I went in to get my information transferred from my old phone to my new phone, which is something that doesn’t take very long and is usually pretty simple. But it ended up being three terrible hours of my life. The manager that was in charge that day started helping me with the transfer process, and in the middle of helping me, she went into a meeting and did not ask anybody to help me while she was in her meeting. I then asked a couple other employees to help me and they acted like I didn’t know what I was talking about and they were confused. And they were trying to push me out of the store and send me on my way rather than fully helping me. I don’t understand why the team acted that way. They really frustrated me because this could’ve easily been a 30 minute process and I would’ve been done and ready to go, but it was three long hours instead.
NK
Natalia Kovtun
Oct 20, 2025
5.0
10/19/25, time 11:11 AM
Sunny, thank you for your professionalism!
Frequently Asked Questions About Xfinity Store by Comcast Branded Partner
What services does the Xfinity Store by Comcast Branded Partner offer in Portland?
They provide internet services, cable TV, home phone service, home security systems, mobile phone services, and IT services in Portland.
Where is the Xfinity Store by Comcast Branded Partner located in Portland?
It is located at 4124 SE 82nd Ave, Suite 500, Portland, OR 97266.
What are the store hours for the Xfinity Store by Comcast Branded Partner in Portland?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What health and safety measures are in place at the Xfinity Store in Portland?
The store practices professional cleaning and social distancing. Fully vaccinated customers do not need to wear face masks unless required by mandates.
How can I contact the Xfinity Store by Comcast Branded Partner in Portland?
You can reach them by calling +1 800-934-6489.
Where can I find more information or make a reservation for services at the Xfinity Store in Portland?
Visit their website at https://www.xfinity.com/local/or/portland/4124-se-82nd-ave.html to learn more or make a reservation.
What nearby healthcare facilities can I visit before or after going to the Xfinity Store at 4124 SE 82nd Ave?
Nearby healthcare options include Providence Family Medicine Southeast, Providence Primary Care - Southeast Portland, Willamette Dental Group, Jose L Javier, DDS, Bright Now Dental, and Accident & Wellness Chiropractic.
Are there dining options near the Xfinity Store in Portland for a meal after visiting?
Yes, nearby dining options include Happy Teriyaki, Wingstop, Fujiyama Sushi Bar & Grill, Lee's Sandwiches, Domino's Pizza, Taco Bell, and Jack in the Box.
What local shops are near the Xfinity Store where I can shop or find beauty services?
Nearby you can find beauty salons and shops like Nail Tek, Ken's Hair, Sally Beauty, and Great Clips. Hobby and gift shopping is available at Games Workshop. There's also Payless ShoeSource for footwear and Good Neighbor Market for groceries.
How can nearby transit or service providers help me get to the Xfinity Store on SE 82nd Ave in Portland?
Bank of America, The Equitable Finance Company, and Oregon Air National Guard Recruiting are nearby landmarks and service providers. These locations can help orient you to the area when visiting the Xfinity Store.