Xfinity Store by Comcast Branded Partner

3.0
187 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Portland. Visit us today at 4124 SE 82nd Ave, OR to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast Branded Partner
4124 SE 82nd Ave, Portland, OR
97266, United States

Hours

Reviews

3.0
187 reviews
5 stars
86
4 stars
6
3 stars
5
2 stars
6
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising individual employees for their helpfulness while many others report rudeness, lack of knowledge, and unprofessional behavior from staff.

Service Issues

Numerous customers experienced significant problems with service setup, billing errors, and equipment issues, leading to frustration and dissatisfaction.

Employee Performance

While some employees received commendations for their assistance, many others were criticized for being unhelpful, disengaged, or poorly trained.

Communication Problems

Customers frequently reported issues with communication, both in-store and with customer service, leading to misunderstandings and unresolved problems.

Overall Experience

The overall sentiment is largely negative, with many customers expressing a desire to switch providers due to ongoing issues with service and support.
  • DM
    Devin McNew
    5 days ago
    5.0
    Drooped off my equipment for an upgrade.
  • NW
    Nathan Watt
    Nov 1, 2025
    5.0
    Gibson was super helpful getting me set up with internet. The call center randomly canceled my internet against my will. Thanks to Gibson I was able to get back online. I appreciate his help.
  • HM
    Hayley McAuliffe
    Oct 26, 2025
    5.0
    Eleanor (I believe her name was) was such wonderful assistance! I was not looking forward to this errand lol but her willingness to help and kindness made it an enjoyable visit!
  • AP
    Ashley Pugh
    Oct 22, 2025
    1.0
    I went in to get my information transferred from my old phone to my new phone, which is something that doesn’t take very long and is usually pretty simple. But it ended up being three terrible hours of my life. The manager that was in charge that day started helping me with the transfer process, and in the middle of helping me, she went into a meeting and did not ask anybody to help me while she was in her meeting. I then asked a couple other employees to help me and they acted like I didn’t know what I was talking about and they were confused. And they were trying to push me out of the store and send me on my way rather than fully helping me. I don’t understand why the team acted that way. They really frustrated me because this could’ve easily been a 30 minute process and I would’ve been done and ready to go, but it was three long hours instead.
  • NK
    Natalia Kovtun
    Oct 20, 2025
    5.0
    10/19/25, time 11:11 AM Sunny, thank you for your professionalism!

Frequently Asked Questions About Xfinity Store by Comcast Branded Partner

What services does the Xfinity Store by Comcast Branded Partner offer in Portland?

They provide internet services, cable TV, home phone service, home security systems, mobile phone services, and IT services in Portland.

Where is the Xfinity Store by Comcast Branded Partner located in Portland?

It is located at 4124 SE 82nd Ave, Suite 500, Portland, OR 97266.