Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Portland. Visit us today at 1445 NE Weidler Street, OR to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Xfinity Store by Comcast Branded Partner
1445 NE Weidler Street, Portland, OR
97232, United States
Hours
Reviews
3.0
187 reviews
5 stars
83
4 stars
8
3 stars
7
2 stars
13
1 star
76
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised individual employees for their helpfulness and friendliness, many reported deceptive practices and poor service overall, leading to frustration and dissatisfaction.
Deceptive Practices
Numerous reviews highlighted issues with employees misleading customers about service requirements, particularly regarding mobile lines being mandatory for internet plans.
Mixed Experiences
Customers had varied experiences, with some reporting quick and efficient service while others faced long wait times and unhelpful staff.
Equipment Issues
Several customers expressed frustration over equipment pick-up and return processes, often encountering problems that required additional follow-up.
Overall Sentiment
The overall sentiment is negative, with many customers expressing a desire to avoid this location and Xfinity services due to poor experiences.
- KKKONDRA3 days ago1.0I went to this Xfinity store yesterday to switch 4 lines from Verizon. While there, I purchased a new iPhone 17 Pro Max and planned to give my iPhone 16 Pro Max to my wife only if she liked it. I specifically asked the staff if I could still trade in my 16 Pro Max after buying the 17 Pro Max, and they clearly told me yes, and that I had until December 2nd to do the trade-in. My fault I should have recorded their statement for proof. I came back the very next day to trade it in—exact same phone, perfect condition—and suddenly they told me they can’t do it. Their “solution” was to suggest I take it to a pawn shop and “maybe get $200 for it.” Completely unprofessional and insulting. When I bought this phone for 1200 😂😆 Now I’m stuck with an extra phone I don’t need, all because of misleading and incorrect information from their staff. Be careful—this store gives out promises they don’t honor. Absolutely disappointed.
- HMHailey MorganNov 9, 20251.0BEFORE YOU GO* Just know this store will discuss all the ways they can rip you off for a commission in the back, for 20 minutes, before coming back out to treat you like an absolute sucker. Go to the corporate store on candy, and save yourself the time
- JVJamie ValentineNov 7, 20251.0I had to go back into the store four times to complete a single transaction, and each time each customer representative told me something totally different. After I had taken many steps to comply with their requirements, they rescinded the deal that they promised. The people who work here are nice enough, but overall the experience is horrible.
- SJSara JohnstoneNov 3, 20253.0Easy for new hardware not so easy for changing app email..I got sent to collections because I did all I could by relying on the two stores I attended to ask for help getting my bill. They access my bill with their credentials only for me to have to take a picture of their computer screen and still not get into my account myself. I've asked more then 3 times respectfully and they don't have a clue they just sent me out disappointed after telling them I still couldn't log in even though they changed my email information to log in. It's inconvenient for me yet they get access to everything I need to be able to see. Like I said. I.waa sent to collections because of these stores being useless and the customer service asked for a card I no longer possess so I can't get help over the phone because they only verify with a card used to pay. So unless you are a straight lined person with no mistakes you get nothing but dumb dumbs.
- MPMarcela García PeñaNov 3, 20251.0I had a promotional rate for which I needed a mobile phone to add the mobile line so the promotion would apply. When I finally had a phone that worked for that, the manager of this store upgraded me to a 2G, TV and phone plan that I didn’t need or want. I didn’t notice until my bill came $70us higher than what I had signed up for originally through the app. Of course that rate doesn’t exist anymore. They deceive you into paying more. Very unfortunate.
Frequently Asked Questions About Xfinity Store by Comcast Branded Partner
Where is the Xfinity Store by Comcast Branded Partner located in Portland?
The Xfinity Store by Comcast Branded Partner is located at 1445 NE Weidler Street, Portland, OR 97232.
What are the operating hours for the Xfinity Store in Portland?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and on Sunday from 11:00 AM to 6:00 PM.
What internet and cable services does the Portland Xfinity Store offer?
The store offers various services including internet, cable TV, home phone service, home security systems, and mobile phone services in the Portland area.
Does the Portland Xfinity Store have any COVID-19 health and safety measures?
Yes, the store practices professional cleaning and social distancing. Fully vaccinated customers do not have to wear masks unless mandated by authorities.
How can I contact the Portland Xfinity Store?
You can reach the store by phone at +1 971-255-1281 or visit their website at https://www.xfinity.com/local/or/portland/1445-ne-weidler-street.html.
What nearby dining options are available around the Portland Xfinity Store?
Nearby dining options include Marinepolis Sushi Land, Qiao Noodle House, Namaste Indian Cuisine, Pastini Italian restaurant, and Charm Thai Restaurant among others.
Are there any coffee shops near the Xfinity Store in Portland?
Yes, you can find Caffe D'arte and Peet's Coffee near the Xfinity Store, perfect spots to enjoy a coffee before or after your visit.
Is there convenient public transport or bike rental available near the Portland Xfinity Store?
Yes, the Biketown bike rental station at NE 15th at Broadway is nearby, providing an accessible option for customers to reach the store.
What types of services does the Xfinity Store provide regarding home security?
The Portland Xfinity Store provides home security services including home security systems and home alarm systems tailored for the local area.
How can I stay updated with Xfinity's latest offers and information?
You can follow Xfinity on social media platforms such as Facebook at XfinityPortland, Instagram @xfinity, and Twitter @Xfinity, or visit their official website.