Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Portland. Visit us today at 7037 NE Sandy Blvd, OR to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.2
1,023 reviews
5 stars
388
4 stars
140
3 stars
118
2 stars
66
1 star
311
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees received praise for their helpfulness, while others were described as rude and unprofessional.
Equipment Issues
Frequent complaints about receiving incorrect or faulty equipment, leading to service disruptions and billing issues.
Long Wait Times
Customers reported long wait times both in-store and on the phone, often exacerbated by poor communication and inefficient processes.
Billing Problems
Numerous reviews highlighted issues with billing, including unexpected charges and difficulties resolving billing disputes.
Store Experience
While some customers had positive experiences in-store, many expressed frustration with the overall service and management at various locations.
- DKDarryl Kindrick5 days ago2.01 1/2 hrs last Night to get internet and still no internet
- BSBrian scharbachNov 13, 20251.0Your touch tone system is absolutely garbage
- AAAndrew AshesOct 28, 20251.0This place is frustrating. Returned equipment, they refused to give a receipt. Now Im just getting billed for the equipment as they have no record of it.
- NNNZOct 3, 20255.0Trey provided me wonderful service today, swapping my old phone for a new one. Quick and painless!
- JVJohn Timothy VaughnSep 1, 20253.0My experience in the xfinity store was fine. But the modem/router they gave me When I first signed with them started losing signal completely, for hours, every day. Couldn't reach a live person for help. The online chat/helper didn't work out. I was completely losing it at this point. It would go out _every_ afternoon for about 4 hours. After putting up with this for weeks, I decided to return their modem to them and signed with another company.
Frequently Asked Questions About Xfinity Store by Comcast
What services does Xfinity Store by Comcast in Portland offer?
They provide internet services, cable TV, home phone, home security systems, mobile phone services, and business internet solutions.
Where is Xfinity Store by Comcast located in Portland?
It's located at 7037 NE Sandy Blvd, Portland, OR 97213, USA.
What are the store hours for Xfinity Store by Comcast in Portland?
Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM. The store is closed on November 27, 2025 for a holiday.
Does the Xfinity Store by Comcast in Portland have any COVID-19 safety measures?
Yes, professional cleaning and social distancing practices are in place. Fully vaccinated customers do not have to wear a mask unless mandated by authorities.
How can I contact the Xfinity Store by Comcast in Portland?
You can call the local phone number at +1 503-813-0419 or the main phone number at +1 800-934-6489.
Where can I find more information or order Xfinity services online for Portland?
Visit https://www.xfinity.com/local/or/portland/7037-ne-sandy-blvd.html for more information and to place orders.
Is there an Android or iOS app available for Xfinity customers?
Yes, Xfinity offers an Android app on the Google Play Store and an iOS app available on the Apple App Store.
What nearby places can I visit when I come to Xfinity Store by Comcast in Portland?
You can visit the Comcast Customer Service Center and another Xfinity location nearby for extended support and services.
Are there places to relax or grab food near the Xfinity Store by Comcast?
Yes, nearby you can visit Heim Bakery & Cafe, Roseway Play Cafe, and Papa Murphy's for food and refreshments.
What other useful nearby services are close to the Xfinity Store by Comcast in Portland?
Nearby services include PDX iPhone Repair for device repair, AFC Urgent Care NE Portland for medical attention, and UPS Access Point location for shipping needs.