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Cellular Sales is Stow’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Location
Hours
Reviews
4.4
513 reviews
5 stars
409
4 stars
30
3 stars
15
2 stars
11
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Bryton, Trevor, and Savon.
Expertise
Several reviews highlighted the staff's expertise in troubleshooting and providing recommendations, leading to positive experiences during phone upgrades and account setups.
Long Wait Times
Some customers expressed frustration with long wait times and complicated processes, particularly during busy periods.
Billing Issues
A number of reviews mentioned problems with billing, including unexpected charges and discrepancies between promised and actual rates.
Store Environment
Customers appreciated the welcoming atmosphere of the store, with many noting that they felt comfortable and well taken care of.
- CLCathy LavernuickNov 12, 20255.0Thank you Sam and Cole for all your help today at the stow location. They went above and beyond helping us with our new cell phones and issues we were having with a usb cord and connecting to our CarPlay. Every time we come in, it’s a positive experience.
- EFEdward FergusonOct 14, 20251.0Terrible experience. Would NOT recommend.
- JSJack SincereOct 12, 20252.0Not very clear with options, also told that the phone I wanted was not available for greater than 1 month. Other phones were available now, but not what I wanted. A call to Verizon told me a different story of what was available at this store. Ended up going to Best Buy. No issues at Best Buy, got the phone I wanted.
- GDGenna DitriSep 3, 20255.0Trevor went above and beyond with helping us getting a new account! He navigated difficult situations with ease and humor making us feel very comfortable.
- MMMorganAug 11, 20255.0Staff is always friendly and helpful anytime I come into the store or have called with questions.
Frequently Asked Questions About Verizon
Where is the Verizon store located in Stow, OH?
The Verizon store is located at 4186 Kent Rd, Stow, OH 44224.
What are the operating hours of the Verizon store at 4186 Kent Rd?
The store is open Monday through Saturday from 9:00 AM to 9:00 PM and on Sundays from 11:00 AM to 6:00 PM.
What brands of smartphones can I purchase at this Verizon store?
You can purchase smartphones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus at this Verizon store.
What types of services does the Verizon store offer?
The store offers Verizon wireless plans, prepaid wireless, Hum smart car services, home phone, home internet, and mobile hotspot services.
Can I pick up my wireless device order in-store at the Verizon store?
Yes, the store offers in-store pickup for orders.
How can I make an appointment or contact the Verizon store?
You can call the store at +1 330-272-0605 to make an appointment or ask questions.
What payment options are accepted at the Verizon store?
The store accepts American Express, Discover, Mastercard, and Visa.
What promotions or deals are currently available at the Verizon store?
The store features deals on Verizon phones and plans, emphasizing that better matters. You can check promotions at https://deals.cellularsales.com/
What nearby food options are available if I visit the Verizon store?
Nearby you can find Romeo's Pizza, Hungry Howies Pizza, Taco Bell, Pizza Hut Express, and Robeks Fresh Juices & Smoothies, offering a range of pizza, fast food, and healthy smoothie options.
Are there any nearby stores where I can shop for shoes or clothing after visiting Verizon?
Yes, Famous Footwear, Payless ShoeSource, and Justice clothing store are near the Verizon store, providing options for shoes and apparel.
What nearby services can help me with beauty or self-care around the Verizon store?
Nearby services include Stow Nails, Philips Norelco beauty salon, and Studio Luxe Salon, offering nail, beauty, and hair care services.