Verizon Business Services

3.4
11 reviews

About

Business Internet Service
Experience unparalleled connectivity with Verizon Business. Our reliable 5G network ensures your business stays connected faster & more efficiently than ever before. Discover the latest 5G smartphones including the new iPhone 15, Google Pixel 8, & the Samsung Galaxy S23. Visit the Verizon business store in Cincinnati or for an added convenience shop online. We offer in-store pickup, free 2-day shipping, express lockers, or same-day delivery options in select areas. Schedule your in-store appointment today or visit our website to learn more about our products and services, and see how our network is revolutionizing the world of connectivity at Verizon Business.

Details

  • Online appointmentsAvailable
  • Onsite servicesAvailable

Location

Verizon Business Services
7790 Montgomery Rd, Cincinnati, OH
45236, United States

Hours

Reviews

3.4
11 reviews
5 stars
6
4 stars
0
3 stars
1
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0
1 star
4
  • SH
    Sean Hanrahan
    May 17, 2025
    1.0
    If you have a legacy plan, DO NOT UPGRADE your phone if you want to keep those grandfathered legacy benefits. The people in this store lied to me and told me I was eligible for an upgrade on my phone with the legacy plan. I am a member of the family plan, the family plan in its entirety was changed when I upgraded my phone. maybe there's some fine print on the site somewhere that says, but when I asked to speak to a manager about this, the first time I was in the store, I was stonewalled. the second time I talked to the manager about this they said "Oh we tell our customers about the need to change plans, I've listened in on conversations and seen that." I told him that wasn't my experience. My wife bought a phone through the verizon and didn't help at all setting up the phone, and there were some issues syncing the phone. I've been a loyal verizon customer for years, this experience makes me want to find a new carrier once my upgraded phone is paid off.
  • JF
    Jeri Fuhrmann
    Dec 11, 2024
    5.0
    Nick was phenomenal. He sat with me calmly and answered ALL of my questions. He made me feel valued and appreciated as a customer, NOT like another tech at a different Verizon location!! On a scale of 1-5, I'd give him a TEN!!! THANK YOU, Nick!
  • RW
    Roger Ward
    Apr 29, 2024
    5.0
    The employees were, once again, amazingly helpful. Thank you!
  • JJ
    Julie Ann Moore (JAM)
    Jan 30, 2024
    5.0
    Ask for Kent
  • VR
    Victoria Rogers
    Oct 11, 2023
    1.0
    No help at all

Frequently Asked Questions About Verizon Business Services

How do I pay my Verizon business bill at 7790 Montgomery Rd?

If you are the Primary Contact or Administrator, or you have View and Pay access, you are able to make payments on up to 10 accounts at the same time when logged in to My Business Wireless.

How do I access my Verizon Business account?

My Business gives you the access you need with tools and benefits to help manage your Verizon wireless services, save money and get you back to business more quickly. ■ Shop and activate new devices online ■ Make online payments and view user details ■ Keep tabs on data usage