Experience unparalleled connectivity with Verizon Business. Our reliable 5G network ensures your business stays connected faster & more efficiently than ever before. Discover the latest 5G smartphones including the new iPhone 15, Google Pixel 8, & the Samsung Galaxy S23. Visit the Verizon business store in Yonkers or for an added convenience shop online. We offer in-store pickup, free 2-day shipping, express lockers, or same-day delivery options in select areas. Schedule your in-store appointment today or visit our website to learn more about our products and services, and see how our network is revolutionizing the world of connectivity at Verizon Business.
Yomar & Johnathan are a team of customer service Reps that are very knowledgeable, and helpful with everything that I need. I highly recommend them. 🙏 thank you !!!
AP
Andrej Pajovic
Dec 11, 2023
1.0
I recently added Fios Internet Services to my existing mobile service with Verizon, and I must express my extreme dissatisfaction with the services provided by both Verizon and the salesperson, Jon.
Upon signing up for Fios, I was assured by Jon that my monthly bill would be $25. However, to my surprise, the bill I received amounted to $50. When I contacted customer representatives to address this discrepancy, I was informed that I needed to enroll in the Home + Mobile Discount.
Jon had assured me during the sign-up process that I could visit the store, and he would gladly assist me in enrolling in the Home + Mobile discount. Unfortunately, when I visited the store, Jon informed me that he was unable to help, directing me to call customer service instead.
I spent over six hours on the phone with customer support, dealing with an unhelpful virtual assistant and being transferred between representatives, all in an attempt to resolve the issue with the promised discount. Unfortunately, the lack of assistance and professionalism I encountered only served to exacerbate my dissatisfaction.
At this point, I find it more reasonable to cancel the service altogether. I recommend caution with dealing with this store and Jon in particular. Whether intentional or not the misinformation has created an unsatisfactory customer experience.
Frequently Asked Questions About Verizon Business Services
How do I pay my Verizon business bill at 5060 Xavier Dr?
If you are the Primary Contact or Administrator, or you have View and Pay access, you are able to make payments on up to 10 accounts at the same time when logged in to My Business Wireless.
How do I access my Verizon Business account?
My Business gives you the access you need with tools and benefits to help manage your Verizon wireless services, save money and get you back to business more quickly.
■ Shop and activate new devices online
■ Make online payments and view user details
■ Keep tabs on data usage
How many lines can you have on the Verizon business plan?
You can purchase up to 9 lines with Verizon business plan. Learn more by visiting our Devices and Plans page.
How to call Verizon business customer service?
You can contact Verizon business customer service by calling 1 (800) 837-4966.
Does Verizon have business landline phone service?
Yes, Verizon business phone service offers unlimited nationwide calling with Preferred Voice. Check availability and explore business phone plans today.
How can I pay my Verizon business bill at 5060 Xavier Dr?
Primary Contacts, Administrators, or those with View and Pay access can pay up to 10 accounts simultaneously via My Business Wireless.
How do I access and manage my Verizon Business account?
Access your account with My Business to shop devices, activate services, make payments, and monitor data usage.
What is the maximum number of lines I can get on a Verizon business plan?
Verizon business plans allow up to 9 lines per plan. For details, visit the Devices and Plans page.
How can I contact Verizon business customer service?
Call Verizon business customer service at 1 (800) 837-4966 for assistance.
Does Verizon offer business landline phone services?
Yes, Verizon offers unlimited nationwide calling with Preferred Voice for business landline services.
What are the hours of operation for Verizon Business Services at 5060 Xavier Dr?
Open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
What brands of smartphones does Verizon Business offer at this location?
Verizon Business offers devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Does Verizon Business at 5060 Xavier Dr provide in-store pickup services?
Yes, in-store pickup is available along with free 2-day shipping, express lockers, and same-day delivery in select areas.
How can nearby stores like Foot Locker and Journeys be useful for Verizon customers?
Customers can shop for athletic footwear and apparel at Foot Locker or Journeys before or after visiting Verizon for a convenient shopping experience.
Are there eateries near Verizon Business Services where customers can grab a meal?
Yes, nearby dining options include Mito Hibachi for sushi, Five Guys for burgers, Chipotle Mexican Grill for Tex-Mex, and Starbucks for coffee.
How can transit and transportation options like Classic Ride benefit Verizon customers?
Classic Ride taxi service nearby offers convenient transportation to and from Verizon Business Services at 5060 Xavier Dr.