Verizon Business Services

Reviews

• BF

  Bibi Fyzul

  Apr 11, 2024
  1.0
  If you want to pay with your debit card and have it tied up for 72hrs without the payment going through every tho its charged to your card but their system didn’t receive it and have to turn around and pay cash out of pocket , go here. If you want to port your old phone number over and have it change without your consent to a new number go here, If you want to update your new iPhone to new iOS be prepared to go to your house and use your WiFi you go here. You want people who don’t care about the service they provide go here.The one star was for taking my money which they are very good at. Extremely poor service and yes I have all my call records trying to change back to my original number even after providing them with account information and pass code pin.I also have my bank statement and call logged taking to the bank. Also have the call record and apple case number to update the new phone I bought.walk out the store with a paper weight IPhone 15 pro max.The rest is up to you.The manager should take vacation. Permanently.
• RB

  Real H. Benz

  Oct 7, 2023
  1.0
  I had a terrible experience at this Verizon store, the staff was less than helpful. Not only could they not point me in the right direction of my needs, they didn't seem to know what they were doing at all. At every turn, they tried to get me to "come back tomorrow". A younger staff member was trying to get help from an older staff member, who was brushing her off and ignoring the fact that I had been there for almost 2 hours with little progress. When I stepped in and asked him what was going on, he was short with me and told me I needed to go to the Apple store. When I asked why they were unable to transfer my data, he blamed it on the damage to my phone (a cracked screen) and that the bluetooth wouldn't connect... It seemed like they were just trying to get me out of the store. Not only were they not helpful, but they were unpleasant, incompetent, and not informative whatsoever. I walked out with a new phone and nothing set up on it. It ruined my day, and I won't come back to this store.
• RS

  rob skane

  May 3, 2023
  5.0
  I received excellent customer service and the staff was friendly and professional. Thank you!!
• EH

  Elizabeth Horton

  Dec 9, 2022
  1.0
  Worst mistake coming here can’t even buy a phone there unless I switch my bill to be more expensive and it’s ridiculous why be a phone store and can’t buy a phone there

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