Verizon Business Services

4.1
8 reviews

About

Business Internet ServiceVerizon
Experience unparalleled connectivity with Verizon Business. Our reliable 5G network ensures your business stays connected faster & more efficiently than ever before. Discover the latest 5G smartphones including the new iPhone 15, Google Pixel 8, & the Samsung Galaxy S23. Visit the Verizon business store in New York or for an added convenience shop online. We offer in-store pickup, free 2-day shipping, express lockers, or same-day delivery options in select areas. Schedule your in-store appointment today or visit our website to learn more about our products and services, and see how our network is revolutionizing the world of connectivity at Verizon Business.

Details

  • Online appointmentsAvailable
  • Onsite servicesAvailable

Location

Verizon Business Services
581 Broadway, New York, NY
10012, United States

Hours

Reviews

4.1
8 reviews
5 stars
5
4 stars
1
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1
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1 star
1
  • FH
    Farida Husain
    6 days ago
    1.0
    I would give them -10 if I could. Verizon support team made an appointment at 6 pm for me after they could not solve an issue for 2 hours. This store calls me at 2:46 pm from a number I don’t recognize - and because I missed the call - they go ahead cancel my appointment stating “Sorry you can't make it. If you'd like a new appointment, please reschedule” - Like seriously? So if i miss a call 3 hours before my appointment means I want to cancel my appointment. When I called the store - I am being told it was a courtesy call and because I didn’t take the call - they cancelled the appt. If it was a courtesy then why was an action taken? You can cancel the appointment if I miss my time or if I am late, but not because I missed your call. Such unprofessional- . 13 years of loyalty with Verizon but no courtesy at all to check the account and the issue before canceling the appointment. Where was ur courtesy then?? Terrible Store Terrible Staff.
  • HK
    Hussein Kanj
    Sep 30, 2025
    5.0
    I had a great experience working with Adi. He was very knowledgeable, patient, and clear in explaining all the details about Verizon’s 1 Gig Home Internet service. He took the time to answer my questions thoroughly and made sure I fully understood the benefits. His professionalism and friendly approach made the process smooth and easy, and he really convinced me that this was the right choice. Adi went above and beyond to provide excellent customer service, and I truly appreciate his effort.
  • FA
    Fahad Adnan
    Jun 21, 2024
    3.0
    Service was not best
  • AG
    Avery Gebhardt
    Oct 2, 2023
    5.0
    I've gone to this location a few times now and have always received A+ customer service. The manager, Jason, and all the staff are extremely nice and helpful. My go to spot!
  • SA
    Sam Avishay
    Sep 26, 2023
    5.0
    Jason was extremely helpful getting my phone activated. Great, fast and personable! An exemplary customer support experience.

Frequently Asked Questions About Verizon Business Services

How do I pay my Verizon business bill at 581 Broadway?

If you are the Primary Contact or Administrator, or you have View and Pay access, you are able to make payments on up to 10 accounts at the same time when logged in to My Business Wireless.

How do I access my Verizon Business account?

My Business gives you the access you need with tools and benefits to help manage your Verizon wireless services, save money and get you back to business more quickly. ■ Shop and activate new devices online ■ Make online payments and view user details ■ Keep tabs on data usage