Verizon Business Services

3.5
18 reviews

About

Business Internet ServiceVerizon
Experience unparalleled connectivity with Verizon Business. Our reliable 5G network ensures your business stays connected faster & more efficiently than ever before. Discover the latest 5G smartphones including the new iPhone 15, Google Pixel 8, & the Samsung Galaxy S23. Visit the Verizon business store in Reno or for an added convenience shop online. We offer in-store pickup, free 2-day shipping, express lockers, or same-day delivery options in select areas. Schedule your in-store appointment today or visit our website to learn more about our products and services, and see how our network is revolutionizing the world of connectivity at Verizon Business.

Details

  • Online appointmentsAvailable
  • Onsite servicesAvailable

Location

Verizon Business Services
5000 Smithridge Dr, Reno, NV
89502, United States

Hours

Reviews

3.5
18 reviews
5 stars
10
4 stars
1
3 stars
1
2 stars
0
1 star
6
  • SP
    Sal Pagone
    Nov 3, 2025
    1.0
    Horrible experience i will NEVER again use Verizon it's overpriced with Horrible staff
  • CS
    Carrie Stoll
    Nov 2, 2025
    5.0
    I went to drop off my old watch because I got a new online. I also had questions about my bill. The sales associate, Marcello, was very helpful, kind, honest and efficient. If you go to this store ask for him.
  • JC
    Jackson Conner
    Jun 2, 2025
    5.0
    Fantastic customer service the staff is fantastic. However, it is incredibly unfortunate how disgustingly useless it is attempting to contact verizon customer support, and disgusting how all technical support is locked to incompetent jerks who couldn't care less about their customers. I'm sick of trying to call the customer support only to be stuck in an endless loop with a damn AI who keeps saying the online assistant can help. Great store, great employees, but the online and mobile support sucks. No issues with the location, nor employees there. Give this location the access and ability to unlock phones, and provide the same level of service as the technical support agents.
  • LC
    Lisa Carter
    Apr 19, 2025
    5.0
    Again I would rather go to this Verizon store when I have problems because I m never disappointed I know my problem will be resolved Clint the manager at this store has the best problem solving staff ever Kudos to Nataly for resolving my billing issue very prompt and thorough Thank you Clint it’s because of you and your very efficient staff that I’m still a Verizon customer 10 stars to you and your team
  • JE
    Joanne K. Ewert
    Sep 24, 2023
    1.0
    Don’t get Verizon Wireless, not reliable and drops calls and has more dead spots in Reno that places that work. I will be switching soon.

Frequently Asked Questions About Verizon Business Services

How do I pay my Verizon business bill at 5000 Smithridge Dr?

If you are the Primary Contact or Administrator, or you have View and Pay access, you are able to make payments on up to 10 accounts at the same time when logged in to My Business Wireless.

How do I access my Verizon Business account?

My Business gives you the access you need with tools and benefits to help manage your Verizon wireless services, save money and get you back to business more quickly. ■ Shop and activate new devices online ■ Make online payments and view user details ■ Keep tabs on data usage