Experience unparalleled connectivity with Verizon Business. Our reliable 5G network ensures your business stays connected faster & more efficiently than ever before. Discover the latest 5G smartphones including the new iPhone 15, Google Pixel 8, & the Samsung Galaxy S23. Visit the Verizon business store in Reno or for an added convenience shop online. We offer in-store pickup, free 2-day shipping, express lockers, or same-day delivery options in select areas. Schedule your in-store appointment today or visit our website to learn more about our products and services, and see how our network is revolutionizing the world of connectivity at Verizon Business.
Horrible experience i will NEVER again use Verizon it's overpriced with Horrible staff
CS
Carrie Stoll
Nov 2, 2025
5.0
I went to drop off my old watch because I got a new online.
I also had questions about my bill.
The sales associate, Marcello, was very helpful, kind, honest and efficient. If you go to this store ask for him.
JC
Jackson Conner
Jun 2, 2025
5.0
Fantastic customer service the staff is fantastic. However, it is incredibly unfortunate how disgustingly useless it is attempting to contact verizon customer support, and disgusting how all technical support is locked to incompetent jerks who couldn't care less about their customers. I'm sick of trying to call the customer support only to be stuck in an endless loop with a damn AI who keeps saying the online assistant can help. Great store, great employees, but the online and mobile support sucks. No issues with the location, nor employees there. Give this location the access and ability to unlock phones, and provide the same level of service as the technical support agents.
LC
Lisa Carter
Apr 19, 2025
5.0
Again I would rather go to this Verizon store when I have problems because I m never disappointed I know my problem will be resolved Clint the manager at this store has the best problem solving staff ever Kudos to Nataly for resolving my billing issue very prompt and thorough Thank you Clint it’s because of you and your very efficient staff that I’m still a Verizon customer 10 stars to you and your team
JE
Joanne K. Ewert
Sep 24, 2023
1.0
Don’t get Verizon Wireless, not reliable and drops calls and has more dead spots in Reno that places that work. I will be switching soon.
Frequently Asked Questions About Verizon Business Services
How do I pay my Verizon business bill at 5000 Smithridge Dr?
If you are the Primary Contact or Administrator, or you have View and Pay access, you are able to make payments on up to 10 accounts at the same time when logged in to My Business Wireless.
How do I access my Verizon Business account?
My Business gives you the access you need with tools and benefits to help manage your Verizon wireless services, save money and get you back to business more quickly.
■ Shop and activate new devices online
■ Make online payments and view user details
■ Keep tabs on data usage
How many lines can you have on the Verizon business plan?
You can purchase up to 9 lines with Verizon business plan. Learn more by visiting our Devices and Plans page.
How to call Verizon business customer service?
You can contact Verizon business customer service by calling 1 (800) 837-4966.
Does Verizon have business landline phone service?
Yes, Verizon business phone service offers unlimited nationwide calling with Preferred Voice. Check availability and explore business phone plans today.
How can I pay my Verizon business bill at 5000 Smithridge Dr?
If you are the Primary Contact or Administrator, or have View and Pay access, you can make payments on up to 10 accounts simultaneously by logging into My Business Wireless.
How do I access my Verizon Business account online?
Use My Business online platform to shop and activate new devices, make payments, view user details, and monitor data usage for your Verizon wireless services.
What is the maximum number of lines I can have on a Verizon business plan?
You can purchase up to 9 lines on a Verizon business plan. More details are available on the Devices and Plans page.
How do I contact Verizon business customer service?
Call Verizon business customer service at 1 (800) 837-4966 for assistance.
Does Verizon offer business landline phone service?
Yes, Verizon business phone service offers unlimited nationwide calling with Preferred Voice. You can check availability and explore plans with Verizon.
What are the store hours for Verizon Business Services at 5000 Smithridge Dr in Reno?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sundays from 10:00 AM to 6:00 PM.
What brands of devices does Verizon Business Services offer?
Verizon Business Services offers products from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I schedule an appointment or get onsite services at Verizon Business Services in Reno?
Yes, Verizon Business Services offers online appointments and onsite services for added convenience.
What nearby places can I visit before or after visiting Verizon Business Services at 5000 Smithridge Dr?
You can visit Smithridge Plaza for outdoor events, Fingerprinting Express Reno for notary and fingerprinting services, or enjoy a treat at Honey Treat Yogurt, all located nearby.
Are there dining options near Verizon Business Services in Reno?
Yes, nearby restaurants include Chili's Grill & Bar, Bam!Dog Righteous Hot Dogs, and It's Just Wings, offering a variety of food choices.
Which entertainment venues are close to Verizon Business Services at 5000 Smithridge Dr?
Chuck E. Cheese offers arcade games and family entertainment, and Smithridge Plaza hosts concerts and community events near Verizon Business Services.