Experience unparalleled connectivity with Verizon Business. Our reliable 5G network ensures your business stays connected faster & more efficiently than ever before. Discover the latest 5G smartphones including the new iPhone 15, Google Pixel 8, & the Samsung Galaxy S23. Visit the Verizon business store in Las Vegas or for an added convenience shop online. We offer in-store pickup, free 2-day shipping, express lockers, or same-day delivery options in select areas. Schedule your in-store appointment today or visit our website to learn more about our products and services, and see how our network is revolutionizing the world of connectivity at Verizon Business.
Upgraded phone and started on the Gateway. We were told phone and Gateway router would have to be delivered. We were instructed to drop off the trade in at a local store and provided us this office. We checked in, waited an half hour then told there wasn't a drop-off scheduled at their office. We were told to call customer service and schedule a drop-off and disconnect the (2nd) router we received in error. I asked aren't you customer service? We were told we had to go home and call customer service. I asked can't you call call and get what you need to accept the trade in and 2nd router. We were told no. There were employees standing around with a line of people waiting. The employees there were obviously didn't want to be bothered with doing their job. Has to be the worst office in the valley.
HK
Hanna Kanagawa
Nov 28, 2025
1.0
I’m extremely disappointed with my experience at this Verizon store. I even paid the activation fees, and when I arrived, there was no one available to help me. I waited, and not a single employee acknowledged me or offered assistance. For a company this large, the lack of customer service is unacceptable. I left frustrated, with my issue still unresolved. This store seriously needs to improve its staffing and customer support.
SB
Stephen Black
Nov 12, 2025
4.0
It was average when their customer service by phone is difficult to deal with and you get better service face to face
VO
Vic Orschel
Oct 25, 2025
1.0
My friend went to Walmart to get a new phone after being a dedicated eighteen and t customer for over 22yrs. Verizon should have been happy for her business instead.She was referred to the Verizon store.And when she got there, the gentleman said, since you didn't buy the item here.Don't bother coming back here, even though she just recently turned over to their service.Absolutely on forgivable.Don't go to this place.
BB
Bijan Barzideh
Aug 31, 2025
1.0
This review is for the store, not Verizon, and the customer service is absolutely atrocious. The moment you walk in, you're treated like a burden—an unwanted inconvenience. It's blatantly obvious they couldn't care less about helping you; their indifference is frankly insulting.
Frequently Asked Questions About Verizon Business Services
How do I pay my Verizon business bill at 9985 S Eastern Ave?
If you are the Primary Contact or Administrator, or you have View and Pay access, you are able to make payments on up to 10 accounts at the same time when logged in to My Business Wireless.
How do I access my Verizon Business account?
My Business gives you the access you need with tools and benefits to help manage your Verizon wireless services, save money and get you back to business more quickly.
■ Shop and activate new devices online
■ Make online payments and view user details
■ Keep tabs on data usage
How many lines can you have on the Verizon business plan?
You can purchase up to 9 lines with Verizon business plan. Learn more by visiting our Devices and Plans page.
How to call Verizon business customer service?
You can contact Verizon business customer service by calling 1 (800) 837-4966.
Does Verizon have business landline phone service?
Yes, Verizon business phone service offers unlimited nationwide calling with Preferred Voice. Check availability and explore business phone plans today.
How can I pay my Verizon business bill at 9985 S Eastern Ave?
Primary Contacts, Administrators, or those with View and Pay access can make payments on up to 10 accounts simultaneously by logging into My Business Wireless.
How do I access and manage my Verizon Business account online?
Use My Business to shop and activate devices, make payments, view user details, and monitor data usage for your Verizon wireless services.
What is the maximum number of lines allowed on the Verizon business plan?
You can have up to 9 lines on the Verizon business plan. More details are available on the Devices and Plans page.
How do I contact Verizon Business customer service?
Call Verizon Business customer service at 1 (800) 837-4966 for assistance.
Does Verizon offer business landline phone service?
Yes, Verizon offers business phone service with unlimited nationwide calling through Preferred Voice. Check availability and plan options at the store.
What are the in-store pickup and delivery options at Verizon Business Services in Las Vegas?
Verizon Business Services offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas for convenient shopping.
What are the store hours for Verizon Business Services at 9985 S Eastern Ave?
The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM, and Sunday 10:00 AM to 5:00 PM.
What brands of smartphones are available at Verizon Business Services?
You can find the latest devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL including the iPhone 15 and Samsung Galaxy S23.
Are there nearby places where I can grab a bite before or after visiting Verizon Business Services?
Yes, nearby options include Them Wings for chicken, Spicy Pickle and Jimmy John's sandwich shops, providing convenient dining choices around the area.
What other services or businesses are located near Verizon Business Services that might complement my visit?
Nearby you can find FedEx Office for printing and shipping, Cox Store for electronics, and Next Level Ballroom for dance and fitness, making it easy to combine errands.
If I want to relax or pamper myself after handling business at Verizon, are there beauty or spa options nearby?
Yes, close by are several beauty salons and spas like Parisian Day Spa, Scovia's Beauty Bar, and Bare Esthetics for hair, nails, tanning, and skincare services.