Verizon Business Services

3.4
21 reviews

About

Business Internet ServiceVerizon
Experience unparalleled connectivity with Verizon Business. Our reliable 5G network ensures your business stays connected faster & more efficiently than ever before. Discover the latest 5G smartphones including the new iPhone 15, Google Pixel 8, & the Samsung Galaxy S23. Visit the Verizon business store in Las Vegas or for an added convenience shop online. We offer in-store pickup, free 2-day shipping, express lockers, or same-day delivery options in select areas. Schedule your in-store appointment today or visit our website to learn more about our products and services, and see how our network is revolutionizing the world of connectivity at Verizon Business.

Details

  • Online appointmentsAvailable
  • Onsite servicesAvailable

Location

Verizon Business Services
9985 S Eastern Ave, Las Vegas, NV
89183, United States

Hours

Reviews

3.4
21 reviews
5 stars
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5
  • IH
    Irene Hutchison
    Dec 16, 2025
    1.0
    Upgraded phone and started on the Gateway. We were told phone and Gateway router would have to be delivered. We were instructed to drop off the trade in at a local store and provided us this office. We checked in, waited an half hour then told there wasn't a drop-off scheduled at their office. We were told to call customer service and schedule a drop-off and disconnect the (2nd) router we received in error. I asked aren't you customer service? We were told we had to go home and call customer service. I asked can't you call call and get what you need to accept the trade in and 2nd router. We were told no. There were employees standing around with a line of people waiting. The employees there were obviously didn't want to be bothered with doing their job. Has to be the worst office in the valley.
  • HK
    Hanna Kanagawa
    Nov 28, 2025
    1.0
    I’m extremely disappointed with my experience at this Verizon store. I even paid the activation fees, and when I arrived, there was no one available to help me. I waited, and not a single employee acknowledged me or offered assistance. For a company this large, the lack of customer service is unacceptable. I left frustrated, with my issue still unresolved. This store seriously needs to improve its staffing and customer support.
  • SB
    Stephen Black
    Nov 12, 2025
    4.0
    It was average when their customer service by phone is difficult to deal with and you get better service face to face
  • VO
    Vic Orschel
    Oct 25, 2025
    1.0
    My friend went to Walmart to get a new phone after being a dedicated eighteen and t customer for over 22yrs. Verizon should have been happy for her business instead.She was referred to the Verizon store.And when she got there, the gentleman said, since you didn't buy the item here.Don't bother coming back here, even though she just recently turned over to their service.Absolutely on forgivable.Don't go to this place.
  • BB
    Bijan Barzideh
    Aug 31, 2025
    1.0
    This review is for the store, not Verizon, and the customer service is absolutely atrocious. The moment you walk in, you're treated like a burden—an unwanted inconvenience. It's blatantly obvious they couldn't care less about helping you; their indifference is frankly insulting.

Frequently Asked Questions About Verizon Business Services

How do I pay my Verizon business bill at 9985 S Eastern Ave?

If you are the Primary Contact or Administrator, or you have View and Pay access, you are able to make payments on up to 10 accounts at the same time when logged in to My Business Wireless.

How do I access my Verizon Business account?

My Business gives you the access you need with tools and benefits to help manage your Verizon wireless services, save money and get you back to business more quickly. ■ Shop and activate new devices online ■ Make online payments and view user details ■ Keep tabs on data usage