Xfinity Store by Comcast Branded Partner

3.4
209 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Albuquerque. Visit us today at 2424 Louisiana Blvd NE, NM to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast Branded Partner
2424 Louisiana Blvd NE, Albuquerque, NM
87110, United States

Hours

Reviews

3.4
209 reviews
5 stars
113
4 stars
6
3 stars
8
2 stars
7
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful staff while others report rude or unprofessional behavior.

Sales Practices

Several reviews mention concerns about misleading sales tactics and unexpected charges, leading to customer dissatisfaction.

Store Experience

Customers report varying experiences at different locations, with some praising quick service while others experienced long waits and unresolved issues.

Product Knowledge

While some employees are noted for their knowledge and helpfulness, others are criticized for lack of understanding and poor communication.
  • AK
    Ana Kennedy
    Dec 22, 2025
    1.0
    We had an interesting experience, we were sent to this store to purchase a WiFi extender Upon arriving we were told they couldn’t sell us one because their scanner had been stolen, however the gentleman said he could sell me a phone. Very unusual, I would think a scanner would be needed fort both items. Went to a different store where we were told you can use a phone number of a scanner is not available. Strange. Same company different answers.
  • FL
    Frenny lopez
    Dec 15, 2025
    1.0
    La atención de esta sitio es TERRIBLE! Pésima, sus “ trabajadores “ son lo más negligentes y sin profesión alguna. Hace días viene a cancelar un servicio y los chicos que estaban allí muy mal educados, no me querían recibir los aparatos que venía a traer, la respuesta de uno de ellos fue ( si los puede traer otro día por qué si sale de la tienda y vuelve a entrar eso de cuenta como cliente nuevo) La verdad no entendí 🙄 le dije que si me había cancelado los dos servicios que estaban a mi nombre y me dijo que si y se fue dejado me hablando solo, que falta de respeto. Y cuando me comuniqué al call center me dijeron que solo habían cancelado solo un servicio. Entonces? Que tipo de personas trabajan acá? No les dan preparación a sus empleados de cómo tratar a los clientes? Por lo menos quedo con la satisfacción de que no tengo ya servicio con ustedes y a los que vengan acá NO RECOMIENDO Xfinity a nadie!
  • SC
    Sabrina Chase
    Dec 10, 2025
    5.0
    Mateo helped me out he was amazing great customer service
  • CT
    Crystal Thibodeau
    Dec 8, 2025
    1.0
    DO NOT GO TO THIS LOCATION THEY DO FRAUDULENT CHARGES!!! IF YOU HAVE BEEN HERE CHECK YOUR STATEMENTS ASAP! THEY DONT EVEN DESERVE 1 STAR FROM ME!!! I WILL NEVER RETURN TO THAT LOCATION!
  • SR
    Steve Rodriguez
    Nov 23, 2025
    5.0
    Miguel and his co-workers were very kind and helpful. Miguel tried to find every discount he had for our family. He was very patient and set up everything for us so we didn’t have to stress. We appreciated his hard work and diligence getting us the best deal. We would definitely work with Miguel and the staff at the Uptiwn store again.

Frequently Asked Questions About Xfinity Store by Comcast Branded Partner

Where is the Xfinity Store by Comcast Branded Partner located in Albuquerque?

The store is located at 2424 Louisiana Blvd NE, Suite 502, Albuquerque, NM 87110.

What are the opening hours of the Albuquerque Xfinity Store?

The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.