Xfinity Store by Comcast

3.1
259 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Woodbridge. Visit us today at 899 Saint George Ave, NJ to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
899 Saint George Ave, Woodbridge, NJ
07095, United States

Hours

Reviews

3.1
259 reviews
5 stars
118
4 stars
15
3 stars
9
2 stars
8
1 star
109

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for their helpfulness, while others are criticized for being rude and unprofessional.

Long Wait Times

Many customers reported excessively long wait times, often exceeding an hour, leading to frustration.

Store Experience

The store environment is described as chaotic, with some customers noting a lack of organization and staff engagement.

Product Knowledge

While some staff members demonstrated excellent product knowledge and problem-solving skills, others were seen as underqualified or unhelpful.

Overall Satisfaction

Customer satisfaction varies widely; some had positive experiences with specific employees, while others expressed strong dissatisfaction with the service and policies.
  • MH
    Monta Harris
    Nov 13, 2025
    5.0
    James was excellent help and made this a 1,2,3 experience. Also gave me step by step instructions on how to activate my modem. I recommend this location to anyone looking for any service!
  • RG
    Rohit Gupta
    Nov 1, 2025
    1.0
    Worst experience ever. I was asked to make an appointment first as the wait time was too long. I came back on time and then I still had to wait for an hour.
  • VS
    Vivek Solanki Stevens
    Oct 26, 2025
    1.0
    Totally unhelpful store. Their motto: "if you booked/got any Xfinity service online then we can resolve it. Because we are not Xfinity online. We are Xfinity store." I don't know why they still call themselves Xfinity. Maybe just rename it to some retail store selling phones.
  • VS
    Vivek Solanki
    Oct 26, 2025
    1.0
    Useless store if you want to do/resolve anything related XFINITY. If you want to buy a phone or get modem sure go to the store. But this store doesn't process/resolves anything related to Xfinity. They should re-brand the store name and remove Xfinity from it.
  • VC
    Victor Canales
    Oct 25, 2025
    1.0
    Was having problems keeping my iPhone on and was trying to upgrade. The Jamaican guy that was “helping” me didn’t help at all. Ended up having to go to Apple for help. 2 days later when I go hand my old phone he tells me it needed to be factory reset which he never even told me I had to do to get credit. Almost like they get a higher commission if you don’t get credit. Terrible service

Frequently Asked Questions About Xfinity Store by Comcast

What services does the Xfinity Store by Comcast in Woodbridge offer?

The store provides internet, cable TV, home phone service, home security systems, and mobile phone services.

What are the operating hours of the Xfinity Store by Comcast in Woodbridge?

The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM. It is closed on November 27, 2025.