Xfinity Store by Comcast

3.1
267 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Woodbridge. Visit us today at 899 Saint George Ave, NJ to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
899 Saint George Ave, Woodbridge, NJ
07095, United States

Hours

Reviews

3.1
267 reviews
5 stars
122
4 stars
15
3 stars
10
2 stars
9
1 star
111

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, many reviews highlighted unhelpful, rude, or lazy staff.

Long Wait Times

Numerous customers reported excessively long wait times, often exceeding an hour, leading to frustration and dissatisfaction.

Store Experience

The store environment was described as chaotic and poorly managed, with some customers feeling neglected or unacknowledged during their visits.

Billing Issues

Several reviews mentioned problems with billing, including unexpected charges and difficulties in resolving account issues.

Mixed Employee Performance

While some employees were commended for their dedication and assistance, others were criticized for lack of knowledge and professionalism.
  • RV
    Rene Velez
    Dec 30, 2025
    5.0
    Great service
  • MD
    Macany Depracho
    Dec 15, 2025
    1.0
    Unfortunately, this company, Comcast, is one of the worst around. I contracted internet service for my business, and the contract stipulated a fixed price, which they never honored. Every month the payments increased, and they even charged me for the equipment. Now that I've canceled the internet service, they're telling me I have to return the equipment that I've been paying for for over two years. I do not recommend this internet company for businesses; they are only interested in making more and more money, which constitutes a breach of contract. I have all the paperwork and proof of their terrible treatment and broken promises. Be very careful.
  • ML
    Marco Lazo
    Dec 9, 2025
    5.0
    Very profesionales!!
  • CY
    Cowboys Yankees
    Dec 3, 2025
    1.0
    Went into store to get help to reset my phone. Was told they couldn't help they dont do that,when I was told to go there for help by the technical support team .I think he was just lazy and didn't want to do his job.I left that store and went to the east Brunswick store were we were greeted by Sean he looked up my account and proceeded to help us not only did he reset my phone but he helped us with other things. Sean took his time out which was about 30 minutes or more. Now the Question is why did I have to go to 2 stores to get my phone fixed. If it wasn't for Sean I would be going back to a different carrier. The woodbridge store needs to train they employees in help their customers and manners. Would never go back to the woodbridge store.
  • JS
    jason santos
    Nov 22, 2025
    5.0
    Fui a la tienda y me atendió una persona de color morena de sexo masculino. A la cual quiero felicitar ya que no hablaba español pero izo todo lo posible para poder entenderme asi usando el traductor . Me sentí satisfecho como me atendió. Son de esas persona que la compañía xfinity deveria de valorar. Buen trabajo.

Frequently Asked Questions About Xfinity Store by Comcast

What services does the Xfinity Store by Comcast in Woodbridge offer?

The store provides internet, cable TV, home phone service, home security systems, and mobile phone services.

What are the operating hours of the Xfinity Store by Comcast in Woodbridge?

The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM. It is closed on November 27, 2025.