Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in West Orange. Visit us today at 495 Prospect Ave, NJ to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
4.1
502 reviews
5 stars
317
4 stars
76
3 stars
28
2 stars
14
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individual employees who provided exceptional service.
Efficiency
Several reviews highlighted quick and efficient service, with customers appreciating the prompt assistance they received during their visits.
Negative Experiences
A number of customers reported poor experiences, including rude staff, unresolved issues, and dissatisfaction with the handling of equipment returns and account management.
Mixed Reviews
While many customers had positive experiences, there were also significant complaints about service inconsistencies and frustrations with billing and account issues.
Store Environment
The store was noted for being clean and having a good layout, although some customers mentioned long wait times and a lack of staff during busy periods.
- AMAnewday2016 MarcelinNov 11, 20255.0This is a nice cozy place in West Orange. The staff are extremely helpful.
- RBRochelle BronsonNov 9, 20255.0Joaquin was just incredible. After two days on line and at Apple trying to get our Xfinity Email to work Joaquin fixed the problem. Promote the man. He keeped use as a happy client.
- AWA WhiteNov 2, 20255.0Great staff, quick and easy
- SSSharon StaggersOct 17, 20255.0The staff was kind and attended to my needs in a fast and efficient manner
- JRJeanette RodriguezOct 15, 20255.0Diamond was my salesperson in West Orange and she was amazing! Super helpful and very professional.
Frequently Asked Questions About Xfinity Store by Comcast
What products and services does Xfinity Store by Comcast in West Orange offer?
Xfinity Store by Comcast offers internet services, cable TV, home phone service, home security systems, and mobile phone services in West Orange, NJ.
What are the store hours for Xfinity Store by Comcast in West Orange?
The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturdays from 9:00 AM to 7:00 PM, and Sundays from 11:00 AM to 6:00 PM.
Where is Xfinity Store by Comcast located in West Orange?
The store is located at 495 Prospect Ave, Suite 509, West Orange, NJ 07052, USA.
Does Xfinity Store by Comcast follow any COVID-19 health and safety practices?
Yes, professional cleaning and social distancing measures are in place. Fully vaccinated customers do not need to wear face masks unless mandated by federal, state, or local authorities.
How can I contact Xfinity Store by Comcast in West Orange?
You can call the local phone number at +1 862-216-5797 or the main phone number at +1 800-266-2278 for assistance.
Can I order Xfinity services online for West Orange?
Yes, you can order services online at https://www.xfinity.com/locations/new-jersey/west-orange.
What social media channels can I follow for updates about Xfinity?
You can follow Xfinity on Facebook at https://www.facebook.com/661860237247553, on Instagram with the handle @xfinity, YouTube at https://www.youtube.com/user/xfinity, and Twitter with the handle @Xfinity.
Are there any nearby dining options I can visit before or after going to Xfinity Store by Comcast?
Yes, nearby dining options include Five Guys for burgers, Panera Bread for coffee and bakery items, Bubbakoo's Burritos for Mexican food, Al's Pizza for pizza, TGI Friday's American restaurant, and PrimoHoagies sandwich shop.
What nearby stores can I visit along with Xfinity Store by Comcast?
Nearby stores include RadioShack for electronics and mobile phones, GameStop for video games, Torrid clothing store, dressbarn for women's clothing, and Mattress Warehouse of West Orange for furniture.
Are there any nearby service providers or entertainment options near Xfinity Store by Comcast in West Orange?
Yes, nearby services and entertainment include Sears Appliance Repair, Sears Home Services, KidStrong West Orange for health and fitness, Essex Green Cinema for movies, and Petco for pet supplies and dog training.