Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Union. Visit us today at 2345 US Highway 22, NJ to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.9
500 reviews
5 stars
275
4 stars
79
3 stars
44
2 stars
17
1 star
85
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude and unprofessional behavior.
Efficiency
Many customers experienced long wait times for service, particularly for equipment returns, indicating a need for improved efficiency in handling customer transactions.
Product Knowledge
Several reviews highlighted the staff's knowledge and ability to assist with technical issues, although there were instances of misinformation regarding services and promotions.
Store Experience
The physical store environment received positive remarks for cleanliness and organization, but some customers noted difficulties with the return process and lack of clear communication.
Service Issues
Numerous complaints were made regarding service reliability and billing issues, with customers expressing frustration over unresolved problems and lack of support from customer service.
- RCRochelle CobbsNov 15, 20251.0Because I read the review about someone having to wait almost 30 minutes for something that takes 2 seconds I made an appointment to avoid the same situation. I arrived 5 minutes before my appointment I was given a slip and advised to wait and someone would call me. Two people come in after me but are serviced before me. Maybe they had appointments but they didn't say that. I approached the desk after about 10 min to ask what the hold up was. Only then he took the 2 seconds to print my receipt. I guess my black face became invisible when others came in.
- KDKevin DengOct 31, 20255.0Very friendly and fast service comparing the one in Woodbridge. Highly recommend to come here for any issues.
- CCCornelius CodyOct 25, 20255.0The team here are all great! I had an issue returning my iPhone and they worked tirelessly to help me resolve it. Eboni especially provided the HIGHEST level of service and made sure everything was handled correctly.
- MPmandadema PALANGAOct 4, 20255.0Nice customer service
- LLLadyLSep 26, 20255.0My experience at Xfinity store went as planned and the sales person DeJuan was very helpful!
Frequently Asked Questions About Xfinity Store by Comcast
What services does Xfinity Store by Comcast in Union, NJ offer?
Xfinity Store by Comcast offers internet, home security, cable TV, home phone service, and mobile phone services in Union, NJ.
Where is Xfinity Store by Comcast located?
It is located at 2345 US Highway 22, Center Island, Union, NJ 07083, USA.
What are the store hours for Xfinity Store by Comcast in Union?
The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM. It is closed on November 27, 2025 (holiday).
Does Xfinity Store by Comcast observe any COVID-19 safety practices?
Yes, the store practices professional cleaning and social distancing. Fully vaccinated customers do not need to wear a face mask unless required by mandates.
How can I contact Xfinity Store by Comcast in Union?
You can call the local phone number at +1 908-247-8231 or the main phone number at +1 800-266-2278.
Where can I find more information or make an appointment with Xfinity Store by Comcast?
You can visit their website at https://www.xfinity.com/local/nj/union/2345-us-highway-22.html or use the reservation link provided on their page.
What popular places are near Xfinity Store by Comcast to visit before or after shopping?
Nearby you can find Smashburger for a quick meal, Starbucks for coffee, and Lidl US for grocery shopping.
Are there any convenient services near Xfinity Store by Comcast for travelers or vehicle needs?
Yes, Union Auto Wreckers offers automotive repair, U-Haul Neighborhood Dealer provides truck rentals, and Sunoco is nearby for fuel and convenience store needs.
Which nearby places can assist with financial services when visiting Xfinity Store by Comcast?
Western Union is nearby for money transfer services, and AAA Union offers travel-related services.
What entertainment and shopping options are close to Xfinity Store by Comcast in Union, NJ?
Nearby are GameStop for video games, Party City and Halloween City for party supplies and costumes, and Best Buy for electronics and appliances.