Xfinity Store by Comcast

3.9
875 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Turnersville. Visit us today at 3841 Rte 42, NJ to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
3841 Rte 42, Turnersville, NJ
08012, United States

Hours

Reviews

3.9
875 reviews
5 stars
476
4 stars
138
3 stars
76
2 stars
48
1 star
137

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees like Wes, Amanda, and Chris for their outstanding service.

Efficiency

Several reviews noted quick service and efficient problem resolution, with many customers being in and out of the store in a short amount of time.

Mixed Experiences

While many had positive interactions, some customers reported frustrating experiences, particularly with billing issues and long wait times.

Knowledgeable Staff

Customers frequently mentioned the staff's knowledge and ability to assist with various issues, enhancing their overall experience.

Store Environment

The store was generally described as clean and well-organized, contributing to a pleasant visit.
  • BK
    Bryan Kepler
    4 days ago
    4.0
    Always busy and a wait like a cellphone store. Nice staff.
  • SJ
    Scott Justice
    Dec 30, 2025
    5.0
    Ernie was informative, help and friendly!
  • RT
    Ray Thomas
    Dec 26, 2025
    5.0
    This is the best option to have issues fixed on your comcast account. Good Ole face to face customer service. Issues resolved instantly. Much better than the 1800 number.
  • TT
    Tish
    Dec 17, 2025
    5.0
    Amanda D. Is so Awesome upbeat and positive, fast and flawless, excellent customer service, kind , helpful, she knows what she is doing. Keep up the great work.
  • MK
    Mariama Kassim
    Dec 14, 2025
    5.0
    I went to the Xfinity store yesterday to get a phone and ended up leaving with two phones, two Apple Watches, and a cable box. My representative, Kenny, was absolutely amazing. I was in the store from 11:00 a.m. until about 4:30 p.m. because my phone hadn’t been backed up in over a year, so the process took much longer than expected. Throughout the entire time, Kenny was extremely patient, calm, kind, and very detailed. He never rushed me and made sure everything was explained and done correctly. His customer service was truly outstanding. I also want to acknowledge his manager, who kindly waived a $25 fee after I missed my nail appointment due to how long I was there. While the delay was completely my fault, that gesture was very much appreciated. Overall, the experience was excellent, and I’m very grateful for the help I received. Kenny is a great asset to your team.

Frequently Asked Questions About Xfinity Store by Comcast

What types of services does Xfinity Store by Comcast in Turnersville offer?

They offer internet services, cable TV, home phone service, mobile phone services, and home security systems.

Where is Xfinity Store by Comcast located in Turnersville?

The store is located at 3841 Rte 42, Turnersville, NJ 08012, USA.