Xfinity Store by Comcast

3.9
862 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Turnersville. Visit us today at 3841 Rte 42, NJ to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
3841 Rte 42, Turnersville, NJ
08012, United States

Hours

Reviews

3.9
862 reviews
5 stars
464
4 stars
137
3 stars
76
2 stars
48
1 star
137

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Wes, Chris, and Amanda providing excellent service.

Efficiency

Several reviews highlighted quick service, with customers often being in and out of the store in under 20 minutes for various transactions.

Mixed Experiences

While many had positive interactions, there were notable complaints about long wait times, poor service from certain employees, and issues with billing and account management.

Store Environment

The store was generally described as clean and well-organized, contributing to a pleasant customer experience.

Technical Issues

Customers reported frustrations with technical problems and billing discrepancies, indicating a need for improvement in these areas.
  • SC
    steven cimprich
    6 days ago
    1.0
    The most frustrating experience I've had in a long time.
  • LC
    Lillian Cloyd
    Nov 12, 2025
    5.0
    I had a great experience with Eric. After dealing with Apple Store chaos for 24 hours, he was able to help and troubleshoot- even after encountering something he hadn't seen before- and was able to make my phone as good as new!
  • MO
    Michael Olsen
    Nov 11, 2025
    5.0
    I recently went to the Xfinity store on Rt 42 in Turnersville and had my faith in Xfinity restored, as I had a bad experience at the Deptford store and basically hated Comcast, but the sales consultant Wes Wimberly at the Rt 42 store, did an excellent job for me, he was very knowledge of the company products and took care of me quickly and professional, I highly recommend Wes to anyone needing cable or streaming services, especially with the YouTube tv situation right now.
  • JR
    Jason Ross
    Oct 23, 2025
    5.0
    Turning in my old modem. In and out less than 2 minutes
  • KK
    Krystique
    Oct 10, 2025
    4.0
    Good evening Fit family. I visited after my incredible and dynamite workout at the Edge Fitness Club in Washington Township, Sewelll, NJ. I had just visited the Dunkin prior to coming here. The Dunkin on 2801 NJ-42, Sicklerville, NJ. I arrived and I was greeted by one of the employees, who was a hostess, Lee Ann. Lee Ann checked me in and then I waited. Not for long. Chris, who arrived from out of the rest room, called me over. I explained my issue and he proceeded to assist me. I told him that I no longer wanted cable. I described my issue to him, only wanting Channels 3, 6, 10 and the major channels, not the cable channels like HOME BOX OFFICE, Prism, etc. Chris took care of my issue and thank goodness, my bill will now be reduced and that is a great thing to me. Everything in life is so HIGH and I am cutting corners anyway and anyhow that I can. My interaction with Chris Moser took about fifteen (15) minutes literally. I was literally in and out of there very quickly. I loved that I could drink my decaf coffee and sit down while I was discussing my issue with Chris. The issue that I described was effective immediatelly and my next bill in November 2025 will reflect that. I had a good experience here today and I would definitely return. Have a wonderful night Google Family, workout, be strong, healthy, fit and Fabulous!!! Lee Ann was very nice and polite. Chris Moser was very knowledgeable and thorough and took ownership of my issue and resolved it..

Frequently Asked Questions About Xfinity Store by Comcast

What types of services does Xfinity Store by Comcast in Turnersville offer?

They offer internet services, cable TV, home phone service, mobile phone services, and home security systems.

Where is Xfinity Store by Comcast located in Turnersville?

The store is located at 3841 Rte 42, Turnersville, NJ 08012, USA.