Xfinity Store by Comcast

3.4
249 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Port Murray. Visit us today at 155 Port Murray Rd, NJ to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
155 Port Murray Rd, Port Murray, NJ
07865, United States

Hours

Reviews

3.4
249 reviews
5 stars
117
4 stars
35
3 stars
11
2 stars
13
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with customer service; some staff were praised for being helpful and knowledgeable, while others were criticized for being unhelpful or rude.

Wait Times

Long wait times reported by many customers, with some waiting over an hour to receive service.

Technical Issues

Numerous complaints about unreliable internet service and technical support, with many customers experiencing ongoing connectivity problems.

Store Management

Concerns about staffing levels and store management, with suggestions for better organization and more employees to handle customer volume.

Product Availability

Issues with outdated equipment being provided and lack of inventory information for customers.
  • TS
    Taimour S
    6 days ago
    5.0
    Appointment highly recommended, came in there was a long line, Appointment let me skip line all together. Forgetting the staffs name, maybe Scott? Dude has a Gengar pin, was awesome. Got a Xfinity Cell number within 15 minutes. Process was seamless just needed my ID and social and credit card on file.
  • NG
    nicole graci
    Nov 5, 2025
    5.0
    Busy but worth the wait
  • OO
    Olive
    Nov 1, 2025
    5.0
    Just wanted to say i was in the store today 11/1 my name is Matt. Kalon helped me so much. He was great to work with very knowledgeable. I spent the last two days on the phone with Comcast and got nowhere!! Went in today, Kalon got me all set up and my cable is working perfect now because of him!! This man Deserves a huge raise !!! Thank you again Kalon .
  • WR
    Wendy Romano
    Oct 23, 2025
    1.0
    Wish I could get this problem solved after almost 8 years!
  • MP
    Michael Pikowski
    Oct 13, 2025
    5.0
    Lenny assisted my family today and gave us exceptional service. He even put Bluey on the TV for our kids. Couldn't have had a better experience.

Frequently Asked Questions About Xfinity Store by Comcast

What are the operating hours of the Xfinity Store by Comcast in Port Murray?

The store is open Monday through Saturday from 10:00 AM to 6:00 PM and closed on Sundays.

Where is the Xfinity Store by Comcast located in Port Murray?

It is located at 155 Port Murray Rd, Port Murray, NJ 07865, USA.