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Xfinity provides internet services in Port Murray. Visit us today at 155 Port Murray Rd, NJ to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Many customers expressed frustration with the lack of effective customer service, particularly through phone support, with reports of long wait times and unhelpful representatives.
In-Store Experience
While some customers had positive experiences with in-store staff, many reported long wait times and inadequate staffing, leading to dissatisfaction.
Technical Issues
Numerous reviews highlighted ongoing technical problems with internet connectivity and service reliability, leading to customer frustration and service cancellations.
Staff Performance
Some employees received praise for their helpfulness and knowledge, while others were criticized for being unhelpful or dismissive.
LA
lissette acosta
Jan 3, 2026
5.0
Absolutely amazing experience online! Lovepreet was extremely helpful and friendly, making sure everything was in place. Communication was clear, and they are such a kind and amazing person!
RW
Rachel Winner
Dec 20, 2025
1.0
Their Customer Service Phone Number is useless. I can't get a real person to help me. The Internet has been out since 12am on Friday 12/19/25 and I have called 4 times the line keeps going dead every time I say I want to here about internet outage. I am so sick of never getting a real person on the phone anymore to help me with anything anymore. Its called customer service not brainless service let's make AI do everything for us because we are a lazy society of human beings. Xfinity is all smoke and mirrors but when it comes down to it if you have any problems they will never help you they just ignore you and take your money. like every single other consumerism in this country. I am 29 years old writing this review and I know more about better customer service than the lies and crap big company's like this feed people every day to get people to buy their products. I do not appreciate the fact that I have been ignored several different times by your crappy customer service. Also theirs no place to legitimately leave a review with Xfinity on their website without the webpage constanly disappearing and telling me the webpage no longer exists when I go to submit my review.
AF
Andre Freligh
Nov 28, 2025
1.0
PLEASE FIND A DIFFERENT ISP.
For your own sanity.
Absolutely horrendous service.
My wife and I have an 8 week old child. The cable lines to our house fell off the pole and have been down across our driveway for over a week.
We have called and spoken to Xfinity reps on FIVE SEPARATE OCCASIONS at this time. Each time we were apologized to, and told that a technician would be out to resolve the issue at a certain time window within the next 24 hours. Each time: no one showed up!
FIVE SEPARATE TIMES. FIVE SEPARATE REPS.
They’re happy to try to sell you a new phone and internet plan, while they swear up and down that “this time they will fix it 100%”.
Get literally any other ISP.
TS
Taimour S
Nov 17, 2025
5.0
Appointment highly recommended, came in there was a long line, Appointment let me skip line all together. Forgetting the staffs name, maybe Scott? Dude has a Gengar pin, was awesome. Got a Xfinity Cell number within 15 minutes. Process was seamless just needed my ID and social and credit card on file.
OO
Olive
Nov 1, 2025
5.0
Just wanted to say i was in the store today 11/1 my name is Matt. Kalon helped me so much. He was great to work with very knowledgeable. I spent the last two days on the phone with Comcast and got nowhere!! Went in today, Kalon got me all set up and my cable is working perfect now because of him!! This man Deserves a huge raise !!! Thank you again Kalon .
Frequently Asked Questions About Xfinity Store by Comcast
What are the operating hours of the Xfinity Store by Comcast in Port Murray?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM and closed on Sundays.
Where is the Xfinity Store by Comcast located in Port Murray?
It is located at 155 Port Murray Rd, Port Murray, NJ 07865, USA.
What internet and cable services does the Xfinity Store by Comcast offer?
They offer internet, cable TV, home phone service, home security systems, and mobile phone services in the Port Murray area.
Are there any COVID-19 safety measures at the Xfinity Store by Comcast?
Yes, the store practices professional cleaning and social distancing. Fully vaccinated customers may not need to wear a mask unless required by mandates.
Is the Xfinity Store by Comcast open on holidays?
The store is closed on certain holidays, for example, it is closed on November 27, 2025.
What is the contact number for the Xfinity Store by Comcast in Port Murray?
You can reach them locally at +1 609-402-2976 or their main phone at +1 800-266-2278.
Where can I find more information or place an order online for Xfinity services in Port Murray?
Visit their page at https://www.xfinity.com/local/nj/port-murray/155-port-murray-rd.html or order at https://www.xfinity.com/locations/new-jersey.
Are there any nearby parks or recreational areas close to the Xfinity Store by Comcast?
Yes, Comcast Field and Mansfield Recreational Park are nearby and offer outdoor activities you can enjoy before or after your visit.
What government or public offices are near the Xfinity Store by Comcast in Port Murray?
Nearby public offices include the Mansfield Municipal Building, Office of Emergency Management Township of Mansfield, and Mansfield Township Police Department, which can assist with local governance and services.
Are there automotive services near the Xfinity Store by Comcast in Port Murray?
Yes, Lentini Auto Salvage, Select Few Auto, A Better Deal Inc, Motorly, and Vulture Auto Recycling provide automotive parts, repair, and recycling services nearby.