Xfinity Store by Comcast

3.8
629 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Mt. Laurel. Visit us today at 42 Centerton RD Ste H-1, NJ to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
42 Centerton RD Ste H-1, Mt. Laurel, NJ
08054, United States

Hours

Reviews

3.8
629 reviews
5 stars
322
4 stars
115
3 stars
54
2 stars
31
1 star
107

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were criticized for being unhelpful and unprofessional.

Wait Times

Many customers reported long wait times, even with appointments, leading to frustration.

Product Knowledge

Some staff demonstrated excellent product knowledge and problem-solving skills, while others were noted for lacking training, particularly with specific devices.

Store Environment

The store is currently undergoing renovations, which has affected the customer experience, but some customers appreciated the cleanliness and organization despite the construction.

Billing Issues

Numerous complaints were made regarding billing discrepancies and poor communication about service plans, leading to customer dissatisfaction.
  • CM
    Casey Marie
    2 days ago
    5.0
    Not that I love Xfinity, but the people that work at this store ar super quick and helpful. I've had hardware issues lately and never spent more than 5 minutes in there they took care of me.
  • DC
    Douglass Cooperson
    6 days ago
    1.0
    Calling customer is an exercise in futility. Before calling make sure that you have plenty of time and patience.
  • TB
    Tylee Burkett
    Dec 28, 2025
    5.0
    Frank was awesome!! Great and quick experience! Thanks again!
  • NC
    Nick & Daiane C.
    Dec 7, 2025
    5.0
    Friendly and professional employees.
  • MH
    Michael Hess
    Nov 23, 2025
    5.0
    I’ve been to almost every major wireless service out there, but this store (specifically Jovan) made my experience amazing. It was stream line and all the employees were extremely nice. Jovan is just an absolute gem. He took complete responsibility with making sure my wife and I were completely satisfied with both the store and Xfinity as a whole. He remembered us not only by name, but what services we had/needed a few months in between our initial visit. The store is for sure a 5/5 star, but he’s 10/5 all day.

Frequently Asked Questions About Xfinity Store by Comcast

What products and services does Xfinity Store by Comcast offer in Mt. Laurel?

Xfinity Store by Comcast offers internet, cable TV, home phone service, home security systems, and mobile phone services in Mt. Laurel, NJ.

Where is Xfinity Store by Comcast located in Mt. Laurel?

It is located at 42 Centerton RD Ste H-1, Mt. Laurel, NJ 08054.