Xfinity Store by Comcast

3.8
619 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Mt. Laurel. Visit us today at 42 Centerton RD Ste H-1, NJ to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
42 Centerton RD Ste H-1, Mt. Laurel, NJ
08054, United States

Hours

Reviews

3.8
619 reviews
5 stars
314
4 stars
114
3 stars
54
2 stars
31
1 star
106

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised individual staff members for their helpfulness, many others reported poor service, long wait times, and unprofessional behavior.

Efficiency

Several customers noted quick service for equipment returns and exchanges, but many expressed frustration with long wait times and inefficient processes.

Product Knowledge

Some staff demonstrated strong product knowledge and were able to assist customers effectively, while others were criticized for lacking training, particularly with technical issues.

Store Environment

The store is currently undergoing renovations, leading to a less than ideal atmosphere, with some customers noting cleanliness issues and a crowded environment.

Pricing Concerns

Customers frequently mentioned dissatisfaction with pricing and billing issues, including unexpected charges and difficulties in resolving account problems.
  • B8
    Big Wave Dave 82
    6 days ago
    1.0
    This company is the freaking worst... can't even get a human on a call and they hang up on you. What garbage
  • CC
    Christopher Clark
    Nov 3, 2025
    1.0
    Worst customer service ever stay away!!!
  • AJ
    Amanda Jordan
    Nov 1, 2025
    1.0
    HORRIBLE. 3 trips back and forth and still they didn't give us the right hdmi cable. This is totally unacceptable as a new customer. I'll be reporting the salesman. He needs to be fired immediately. 3 hours of my time and gas wasted! This happened today 11/1/25. Mount Laurel location. The cashier on my receipt who is beyond CLUELESS is J-3. He didn't apologize when I told him he forgot twice what he was supposed to give me , instead says "can you leave me a 5 star review" are you freaking kidding me! I'm reporting him to corporate as well. Don't play with my MONEY and MY TIME! I'm paying a lot of money for cable and internet and shouldn't have to go again, TOMORROW !!
  • PG
    Patricia Grant
    Oct 16, 2025
    2.0
    I just visited your location for assistance with my phone. Ray was very, very helpful, kind, respectful, and courteous. He knew exactly what was needed to be done to assist me with my phone needs, and got it done. He ia an asset to Xfinity.
  • AT
    Alaina Torres
    Oct 11, 2025
    2.0
    My boyfriend and I went to get a iPhone for him. We both have xfinity and the customer service reps need training. I told Him I do not like that store and he asked me if I did the rep eye roll at him and if I did, I would have asked for a manger. The lady there did not want to be there and did not care if he bought the phone there or didn’t. She had an attitude basically the whole time. She cared more about the Eagles than helping us. If I was buying a phone, I would not buy from xfinity.

Frequently Asked Questions About Xfinity Store by Comcast

What products and services does Xfinity Store by Comcast offer in Mt. Laurel?

Xfinity Store by Comcast offers internet, cable TV, home phone service, home security systems, and mobile phone services in Mt. Laurel, NJ.

Where is Xfinity Store by Comcast located in Mt. Laurel?

It is located at 42 Centerton RD Ste H-1, Mt. Laurel, NJ 08054.