Xfinity Store by Comcast

4.1
519 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Millville. Visit us today at 2160 North 2nd Street, NJ to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
2160 North 2nd Street, Millville, NJ
08332, United States

Hours

Reviews

4.1
519 reviews
5 stars
319
4 stars
88
3 stars
30
2 stars
23
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were praised for being friendly and helpful, while others were criticized for long wait times and poor service.

Wait Times

Customers frequently reported long wait times, often exceeding an hour, which negatively impacted their overall experience.

Equipment Issues

Many customers faced issues with equipment, including faulty devices and difficulties in returning or exchanging them.

Staff Knowledge

While some staff members were noted for their helpfulness and knowledge, others were criticized for lacking product knowledge and not being able to assist effectively.

Service Reliability

Numerous complaints about unreliable internet service and poor customer support when issues arose.
  • KL
    Kimberly Van Leer
    4 days ago
    4.0
    I had to return my equipment to the store because we had switched to FiOS after being with Comcast for over 15 years. I was helped right away and was told that my service was never canceled even though I had previously canceled it on the phone with a customer service representative. The customer service person in the store was extremely helpful and figured everything out.
  • BP
    Blaze Prazmowski
    5 days ago
    1.0
    Terrible employee named Devon or Devyn completely screwed up my account and my insurance and cost me time money and stress, missed out on important things, and she duplicated and possibly committed fraud by getting a phone on my account for herself. She did a lot without my knowledge and I cant get my phone replaced and nobody knows how to fix my account. And the manager did nothing to help. Devon needs to be fired. Xfinity owes me a lot for this all.
  • IY
    ibo yildiz
    Nov 13, 2025
    1.0
    Slow internet. Worst service. I will take my business elsewhere
  • RB
    Roy the Bannerlord
    Nov 10, 2025
    1.0
    id rather go to the DMV
  • JW
    Jackie Washington
    Oct 14, 2025
    1.0
    Years ago you could turn in equipment at the front customer service desk. Now I had to wait for 1 1/2 hours just to turn in equipment. Seems like a marketing ploy to either look like business is booming or you are hoping people will leave and keep whatever and keep being charged for equipment they don't want. Horrible business practice.

Frequently Asked Questions About Xfinity Store by Comcast

What services does Xfinity Store by Comcast in Millville offer?

Xfinity Store by Comcast in Millville offers internet services, cable TV, home phone, home security systems, and mobile phone services.

Where is the Xfinity Store by Comcast located in Millville?

It is located at 2160 North 2nd Street, Union Lake Shopping Center near Party City, Millville, NJ 08332.