Xfinity Store by Comcast

3.6
654 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Mays Landing. Visit us today at 500 Consumer Square, NJ to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
500 Consumer Square, Mays Landing, NJ
08330, United States

Hours

Reviews

3.6
654 reviews
5 stars
310
4 stars
99
3 stars
57
2 stars
39
1 star
149

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for their helpfulness while others were criticized for rudeness and lack of support.

Staff Training

Several customers noted a need for better training among staff to improve service quality and customer interactions.

Service Efficiency

Customers appreciated quick service during equipment returns and simple transactions, but many reported long wait times and inefficiencies during more complex issues.

Billing Issues

Numerous complaints about billing discrepancies and lack of resolution for overcharges, leading to frustration among customers.

Product Knowledge

Some staff demonstrated excellent product knowledge and problem-solving skills, while others were perceived as unhelpful or dismissive.
  • MH
    mom Hudson
    1 day ago
    3.0
    Quoted one price and and charged a different price. Nah.. not happy
  • JM
    jennifer morales
    Dec 25, 2025
    1.0
    Had me transfer my phone line from what I had to get in their service. Promised to have a free phone line for a year and now I don't have it.
  • DC
    Diane Chau
    Dec 19, 2025
    2.0
    More training needed for staff
  • MH
    Matthew Higgins
    Dec 14, 2025
    5.0
    Great service, customer service is always amazing. A+++ Worth walking in and checking out all the promotions and gear they have too offer😉
  • BX
    Bombtrack XD
    Nov 29, 2025
    1.0
    Yesterday I go to store to buy a new cell phone, I was attended by a guy named Felix, from the beginning he had a bad attitude whit me ,i asked him about the Black Fridays Deals and he told me that we had them there and how much he would pay for a monthly S25+ and he got upset, then I just asked him the difference in monthly payments between an S25+ and S25 Ultra and he got upset and told me that I didn't know what I wanted, and to get out of his table, then I told him that I'm a customer and I wanted to compare prices to see which one to choose and I insulted and threatened that he would hit me if he saw me on the street. And when I went to complain the manager and the young man who receives people at the door they didn't say anything at all, they just told me that someone else was going to attend me and made me wait 30 minutes more, terrible customer service, my only mistake was to ask the price difference and for that reason I was insulted and threatened and I am a 3 year Xfinity client (regrettable), it's time to look for other options.

Frequently Asked Questions About Xfinity Store by Comcast

What services does Xfinity Store by Comcast offer in Mays Landing?

Xfinity Store by Comcast offers internet services, cable TV, home phone, home security systems, and mobile phone services.

Where is the Xfinity Store by Comcast located in Mays Landing?

The store is located at 500 Consumer Square, Mays Landing, NJ 08330, USA.