Xfinity Store by Comcast

3.9
432 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Lawrenceville. Visit us today at 3371 US-1, NJ to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
3371 US-1, Lawrenceville, NJ
08648, United States

Hours

Reviews

3.9
432 reviews
5 stars
243
4 stars
76
3 stars
28
2 stars
10
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are praised for being helpful and friendly, while others are criticized for being rude or unhelpful.

Wait Times

Long wait times reported frequently, both for in-store service and phone support, leading to customer frustration.

Technical Support

Technical support experiences vary; some customers received effective help, while others faced unresolved issues and poor communication.

Store Experience

Store environment is generally clean and organized, but staffing issues lead to inefficiencies and long waits.

Pricing Issues

Customers express dissatisfaction with pricing and misleading promotions, feeling that they are not getting good value for their money.
  • JK
    John Kenny
    Nov 14, 2025
    1.0
    Frustrating. They, xfinity, just want your $$. Inflexible, wasteful plans available-make your choice. You don't watch sports, at all? Oh well you've got to buy it if you want any news channels. You can get internet cheaper elsewhere? Sorry, its partially of the "bundle". $70 per month (fyi)
  • JP
    J P
    Oct 26, 2025
    5.0
    Easy check in and very short wait time. Casey helped me with my upgrade and explained everything clearly to help me install it successfully at home. Everyone in the store was upbeat and friendly. Great customer service!
  • DH
    Dan Haughton
    Oct 18, 2025
    1.0
    Horrible service. I have tried to get technical support on on their system and I’m getting no response whatsoever.
  • KS
    Kara Steele
    Oct 15, 2025
    5.0
    Thank you Casey, Malik and Jeffery for your help today! And thank you for your solutions for my internet issues.
  • MM
    Memee
    Oct 13, 2025
    1.0
    This place sucks you can never get them on the phone you physically have to go down there to explain your issues and if you do not have a way to get to this cable place do not use them as a provider plus they do not have good deals I have to look around for another cable provider

Frequently Asked Questions About Xfinity Store by Comcast

What services does the Xfinity Store by Comcast in Lawrenceville offer?

The store offers internet services, cable TV, home phone service, home security systems, and mobile phone services in Lawrenceville, NJ.

Where is the Xfinity Store by Comcast located in Lawrenceville?

It is located at 3371 US-1, Mercer Mall, Lawrenceville, NJ 08648, next to Raymour and Flanigan.