Xfinity Store by Comcast

3.3
239 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in East Brunswick. Visit us today at 645 Route 18, NJ to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
645 Route 18, East Brunswick, NJ
08816, United States

Hours

Reviews

3.3
239 reviews
5 stars
122
4 stars
16
3 stars
9
2 stars
6
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees, particularly Jason, received high praise for their helpfulness, while others were criticized for being rude and unprofessional.

Store Experience

Customers noted long wait times and inconsistent service quality, with some reporting positive experiences and others expressing frustration over inattentiveness.

Product Knowledge

Certain staff members demonstrated excellent product knowledge and problem-solving skills, while others were seen as unhelpful or lacking expertise.

Cleanliness and Environment

The store was generally described as clean and well-kept, contributing positively to the customer experience.
  • JS
    jesse s.
    Jan 2, 2026
    1.0
    Xfinity is the worst specifically in the middlesex county area. Customer service will promise you one thing but when you get billed its not what you signed up for. Every month im constantly on the phone with them. 1 star is being generous since I cant put -10. Future customers , do not , I repeat do not sign up with them. Choose Verizon cable even direct tv or spectrum will be less of an headache.
  • MH
    MJN Homes
    Dec 23, 2025
    1.0
    Store does not accept cash. Which is against Nj state law.
  • GT
    Gabrielle Tamayo
    Dec 19, 2025
    5.0
    I had a wonderful experience at this location. Sean was amazing and so knowledgeable! I recommend shopping in store for service. please ask for Sean!
  • EG
    EBJC Gym
    Dec 17, 2025
    5.0
    The sales executive at the East Brunswick store, Mr Sean Sullivan, jump right in and corrected a huge problem created by someone at Xfinity phone service area, only looking push products by changing my service. Mr Sullivan saw I was very upset with what had happened, and said "this is not how Xfinity does business". And took care of me. Xfinity should be proud of Mr Sullivan, and how he represents the company. He is a true gentleman and a decent person.
  • JK
    JAY KAL
    Dec 10, 2025
    5.0
    I like the very kind and quick handling of tasks.

Frequently Asked Questions About Xfinity Store by Comcast

What services does Xfinity Store by Comcast in East Brunswick offer?

Xfinity Store by Comcast in East Brunswick offers internet, cable TV, home phone service, and home security systems.

Where is Xfinity Store by Comcast located in East Brunswick?

It is located at 645 Route 18, East Brunswick, NJ 08816, USA.