Xfinity Store by Comcast

3.5
256 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Deptford. Visit us today at 1750 Deptford Center Road, NJ to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
1750 Deptford Center Road, Deptford, NJ
08096, United States

Hours

Reviews

3.5
256 reviews
5 stars
134
4 stars
21
3 stars
10
2 stars
10
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced poor service, with reports of rude and unhelpful staff, long wait times, and unresolved issues.

Staff Performance

While some employees received praise for their helpfulness and professionalism, others were criticized for being dismissive and unprofessional.

Efficiency

Customers noted issues with long wait times and inefficient processes, particularly regarding equipment returns and service appointments.

Billing Issues

Numerous complaints were made about billing inaccuracies, unexpected charges, and difficulties in resolving payment-related problems.

Store Environment

The store was generally described as clean, but concerns were raised about understaffing and chaotic check-in processes.
  • GG
    George Gunther
    4 days ago
    5.0
    Many thanks to John Torres for all of his help and understanding in restoring my account. In person is the way to go and John’s the man to see.
  • GM
    Gerard Makowski
    Dec 4, 2025
    5.0
    Made an equipment drop off appointment time. Front door person took care of the drop off in about 3 minutes!
  • JB
    Joanne Bark
    Nov 19, 2025
    1.0
    Don't waste your time. Don't invest in their services. I just left the store and the guy told me there's nothing he can do for me that my battery is dying extremely quickly !! TOLD ME THAT I WOULD HAVE TO CALL GOOGLE TO SETTLE THAT SITUATION EVEN THOUGH THE PHONEIS ONLY 14 MONTHS OLD. In the meantime they lied to me misled me. I would never have bought a my realizing I was actually be paying $700 for the phone. I'm dropping the phone. Don't care. Let it go to collections. I'm so sick of companys screwing us over and that is all they do. They have us at their freaking Mercy. What a scam. People just aren't reputable anymore and company certainly are not and we all know it . Too late I looked up the ratings!!!!I I never deal with a company that's under a 2.4 review and the one in deptford. It's a 3.5 I should have looked first!!!! It's because it's corporate and they don't care about us. They really don't but I guess you already know that
  • LM
    LINDA DOROTHY FOX (Ms.AuntLinda)
    Nov 11, 2025
    5.0
    My go to location for my Xfinity needs
  • BT
    brian T
    Nov 1, 2025
    1.0
    I never had a problem with Comcast until I had to cancel — that’s when everything went downhill. They have the worst customer service and make the entire process a huge hassle. I’ll never consider using Comcast again.

Frequently Asked Questions About Xfinity Store by Comcast

Where is the Xfinity Store by Comcast located in Deptford?

The Xfinity Store by Comcast is located at 1750 Deptford Center Road, Suite 1350, Deptford, NJ 08096, US.

What are the regular business hours for the Xfinity Store by Comcast in Deptford?

The store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.