Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Deptford. Visit us today at 1750 Deptford Center Road, NJ to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.4
254 reviews
5 stars
132
4 stars
21
3 stars
10
2 stars
10
1 star
81
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude or unhelpful staff, while others praised specific employees for their professionalism and assistance.
Store Experience
Customers expressed frustration with long wait times and inefficient processes at the store, often feeling neglected or misinformed during their visits.
Technical Issues
Several reviews highlighted problems with equipment, including faulty devices and billing discrepancies, leading to dissatisfaction with the service provided.
Positive Staff Interactions
Despite negative experiences, some customers reported positive interactions with specific employees who were helpful and knowledgeable, suggesting that individual staff performance can vary greatly.
Overall Dissatisfaction
A recurring theme in reviews is overall dissatisfaction with Xfinity's services, including complaints about billing practices and the perceived lack of care for customer issues.
- JBjohn B1 day ago1.0Very poor customer service. All it is a place they can sell you something. The agent we had could not wait to get rid of us. He asked for photos of the tv boxes which I did. He never returned the email. So I contacted the BBB and Board of Public Utilities. What a waste of time going to this place.
- JBJoanne Bark4 days ago1.0Don't waste your time. Don't invest in their services. I just left the store and the guy told me there's nothing he can do for me that my battery is dying extremely quickly !! TOLD ME THAT I WOULD HAVE TO CALL GOOGLE TO SETTLE THAT SITUATION EVEN THOUGH THE PHONEIS ONLY 14 MONTHS OLD. In the meantime they lied to me misled me. I would never have bought a my realizing I was actually be paying $700 for the phone. I'm dropping the phone. Don't care. Let it go to collections. I'm so sick of companys screwing us over and that is all they do. They have us at their freaking Mercy. What a scam. People just aren't reputable anymore and company certainly are not and we all know it . Too late I looked up the ratings!!!!I I never deal with a company that's under a 2.4 review and the one in deptford. It's a 3.5 I should have looked first!!!! It's because it's corporate and they don't care about us. They really don't but I guess you already know that
- LMLINDA DOROTHY FOX (Ms.AuntLinda)Nov 11, 20255.0My go to location for my Xfinity needs
- BTbrian TNov 1, 20251.0I never had a problem with Comcast until I had to cancel — that’s when everything went downhill. They have the worst customer service and make the entire process a huge hassle. I’ll never consider using Comcast again.
- JOJenny ObasOct 20, 20255.0I had a great experience at the deptford xfinity store getting my new samsung s25 ultra! I was assisted by Dirk Ranck and he was very professional, patient and knowledgeable!
Frequently Asked Questions About Xfinity Store by Comcast
Where is the Xfinity Store by Comcast located in Deptford?
The Xfinity Store by Comcast is located at 1750 Deptford Center Road, Suite 1350, Deptford, NJ 08096, US.
What are the regular business hours for the Xfinity Store by Comcast in Deptford?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.
Is the Xfinity Store by Comcast in Deptford currently open and following COVID-19 safety measures?
Yes, the store is open with professional cleaning and social distancing practices. Fully vaccinated customers may not need to wear a mask unless required by local mandates.
How can I contact the Xfinity Store by Comcast in Deptford?
You can reach the store by calling +1 800-934-6489.
Where can I find more information or book services for the Xfinity Store by Comcast in Deptford online?
Visit their landing page at https://www.xfinity.com/local/nj/deptford/1750-deptford-center-road.html to learn more or make reservations.
What types of services and products are offered by the Xfinity Store by Comcast in Deptford?
They offer services including internet, cable TV, home phone, home security systems, mobile phone services, and business internet solutions.
Does the Xfinity Store by Comcast have a presence on social media?
Yes, they have a Facebook page at https://www.facebook.com/115589086934207 and a Twitter handle @Xfinity, plus an Instagram account @xfinity.
What nearby retail stores can I visit around the Xfinity Store by Comcast in Deptford?
Nearby you can find stores such as Motherhood Maternity, Buckle, JCPenney, Hollister, and Abercrombie & Fitch, ideal for clothing and fashion shopping.
Are there dining options close to the Xfinity Store by Comcast in Deptford?
Yes, nearby dining options include Burger King, The Coffee Bean and Tea Leaf, Haagen-Dazs ice cream shop, 1000 Degrees Neapolitan Pizza, and Ruby Tuesday restaurant.
What recreational and fitness facilities are near the Xfinity Store by Comcast in Deptford?
You can visit Round1 Bowling and Amusement for arcade and bar entertainment or Crunch Fitness - Deptford for gym and pilates activities nearby.