Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Cherry Hill. Visit us today at 941 Haddonfield Road, NJ to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.8
706 reviews
5 stars
376
4 stars
111
3 stars
57
2 stars
30
1 star
132
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some staff being praised for their helpfulness while others were described as rude and dismissive.
Efficiency
Customers experienced long wait times and inefficiencies, particularly during simple transactions like returns.
Knowledgeable Staff
Certain employees, like Tom and Ashley, received high praise for their knowledge and ability to resolve issues quickly.
Communication Issues
Frequent complaints about misinformation and lack of clear communication regarding services and account management.
Store Environment
The store environment received mixed feedback, with some customers noting cleanliness and friendliness, while others reported disorganization.
- SSSovereign SoulNov 11, 20255.0Tom Dickinson was the most helpful agent I’ve EVER encountered in a cellular phone store!!!! Most of my experiences in these places have been very confusing and frustrating. Thanks for helping my daughter and I, you’ve gained a solid customer with more to follow (my boyfriend was very impressed as well!)
- CMCathy MarshallOct 23, 20253.0Directions weren't clear. We had to pay for someone to come out!
- ISIan SpahrSep 29, 20251.0Always a whole day ordeal with these folks. Over 8 hours and still no activated phone. While trying to activate it, they deactivated my other phone in the process. Manager has an ego that would rather argue in the store with the customer than do the right thing. Avoid this store. Avoid the manager. Avoid doing business with xfinity at all. The store customer service is just as terrible as their over seas live chat and phone agents.
- SKShaun KlineSep 18, 20255.0Great guys that work there
- ESEva SmithSep 11, 20251.0I had a truly awful experience with the worker at the front of the store named Chris. He was cold, unfriendly and rude. This is not someone you should have greeting customers upon arrival. I witnessed him act the same towards another man behind me as well who was trying to be polite.
Frequently Asked Questions About Xfinity Store by Comcast
What type of services does Xfinity Store by Comcast in Cherry Hill offer?
Xfinity Store by Comcast offers internet services, cable TV, home phone, home security systems, and mobile phone services in Cherry Hill, NJ.
Where is Xfinity Store by Comcast located in Cherry Hill?
The store is located at 941 Haddonfield Road, Cherry Hill, NJ 08002, USA.
What are the operating hours for Xfinity Store by Comcast in Cherry Hill?
The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturdays from 9:00 AM to 7:00 PM, and Sundays from 11:00 AM to 6:00 PM. It is closed on November 27, 2025 for a holiday.
Does the store have any COVID-19 health and safety measures?
Yes, the store follows professional cleaning and social distancing practices. Fully vaccinated customers do not need to wear a mask unless required by mandates.
How can I contact Xfinity Store by Comcast in Cherry Hill?
You can call the local phone number +1 215-847-7598 or the main phone number 1-800-XFINITY (1-800-926-4997).
Can I order Xfinity services online for Cherry Hill?
Yes, you can order services online at https://www.xfinity.com/locations/new-jersey/cherry-hill.
Are there any nearby places of interest where I can visit after shopping at Xfinity Store?
Yes, nearby you can visit Kiwi Frozen Yogurt for a treat, Sweet and Sassy Cherry Hill for shopping, and Zinburger Wine & Burger Bar for a meal.
Is there a nearby fitness center near Xfinity Store by Comcast in Cherry Hill?
Yes, Orangetheory Fitness Cherry Hill is a nearby gym and sports recreation venue.
What jewelry stores are close to Xfinity Store in Cherry Hill?
Pandora and Jared are nearby jewelry stores where customers can shop for fashion accessories and jewelry.
How can nearby places like Towne Place at Garden State Park help customers visiting Xfinity Store?
Towne Place at Garden State Park is a nearby plaza offering additional shopping and dining options, enhancing a customer’s visit to the area.