Xfinity Store by Comcast

3.8
717 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Cherry Hill. Visit us today at 941 Haddonfield Road, NJ to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
941 Haddonfield Road, Cherry Hill, NJ
08002, United States

Hours

Reviews

3.8
717 reviews
5 stars
381
4 stars
112
3 stars
57
2 stars
31
1 star
136

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with customer service; some staff were praised for their helpfulness while others were criticized for rudeness and lack of knowledge.

Billing Issues

Numerous complaints about billing inaccuracies and unexpected charges, leading to frustration among customers.

Store Experience

Inconsistent service quality at the store; some customers reported quick and efficient service, while others faced long waits and poor treatment.

Staff Competence

While some employees received high praise for their knowledge and assistance, others were described as unhelpful or dismissive.
  • AZ
    Andrea Zams
    Dec 30, 2025
    1.0
    I got my first smartphone here this summer and was told I would be receiving a promotion. I signed up for auto pay. The next month I saw a large charge on my credit card and went back so that the error could be corrected. It was acknowledged that I came in during the promotion but that Comcast would not honor it. I am now paying exponentially more than the offered promotion. If you do happen to deal with this company, and are offered a promotion, don’t leave unless you get it in writing.
  • SL
    Sanaiyah Lee
    Dec 29, 2025
    5.0
    JILL NEEDS A RAISE
  • JJ
    Jennifer James
    Dec 16, 2025
    1.0
    Poor service so I transferred. I was told that I didn’t owe anything 4 different times by customer service. Now, 4 months later, I get a bill for $420.03 for unpaid charges. My new service would had paid the remaining balance but since I was lied to, the reimbursement window closed.
  • JM
    Joseph Millard
    Dec 7, 2025
    1.0
    I came in with a serious problem effecting me and they told me they could do nothing. Thankfully I went to a different location and they resolved the issue, saving me thousands.
  • ME
    mike emm
    Nov 30, 2025
    5.0
    Tommy G was so great, he helped my partner and I get our service and phones transferred from Verizon to xfinity seamlessly. Highly recommend you get your service figured out with him, he is patient, kind and knowledgeable

Frequently Asked Questions About Xfinity Store by Comcast

What type of services does Xfinity Store by Comcast in Cherry Hill offer?

Xfinity Store by Comcast offers internet services, cable TV, home phone, home security systems, and mobile phone services in Cherry Hill, NJ.

Where is Xfinity Store by Comcast located in Cherry Hill?

The store is located at 941 Haddonfield Road, Cherry Hill, NJ 08002, USA.