Xfinity Store by Comcast

3.3
467 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Nashua. Visit us today at 219 Daniel Webster Highway, NH to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
219 Daniel Webster Highway, Nashua, NH
03060, United States

Hours

Reviews

3.3
467 reviews
5 stars
188
4 stars
62
3 stars
36
2 stars
45
1 star
136

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees like João and Charlene received praise for their helpfulness, others like Spencer were criticized for being rude and unprofessional.

Billing Issues

Numerous customers reported problems with billing, including overcharges and difficulty in resolving disputes, leading to frustration and dissatisfaction.

Wait Times

Many customers expressed dissatisfaction with long wait times in-store, even with appointments, indicating poor time management and staffing issues.

Product Knowledge

While some staff demonstrated excellent product knowledge and helpfulness, others were noted for being unhelpful or misinformed, leading to customer frustration.

Store Experience

The in-store experience varied greatly; some customers had quick and efficient visits, while others faced significant issues with service and product availability.
  • TX
    T X
    Nov 3, 2025
    1.0
    These guys are scammers and liars. They increased my internet bill from $30 to $75 and then when I called in they said they would only increase it to $45, then when I got the bill, it was $65. They lied the whole time, shame on the way they do business. You cannot lie to customers like that, they said there was also senior citizen discount and there's absolutely no 'senior citizen' discount available either. These are a bunch of crooks, Ive spent so much time talking with the customer service and "loyalty team", what about all the wasted time and energy dealing with them. Shame on you Xfinity!
  • DF
    Drew Fields
    Oct 26, 2025
    1.0
    Xfinity is a multi-billion dollar conglomerate that cares nothing about their customers. Thieves of the finest order. They take money out of my finances account every month, even though we haven't had their service in almost a year, and when we call, they refund only a partial amount. This month they overdrew our account a substantial amount to us, and are only giving us half back which doesn't even cover the cost of the over draw fee from the bank. We've called numerous times to fix whatever they think needs fixing and it always seems to be solved. But here we are again with Xfinity stealing from our account, again. I implore anyone who decides to use this deplorable, greedy, company to look elsewhere. There's a multitude of other options that serve their customers better.
  • ND
    Nicholas DeSousa
    Sep 28, 2025
    5.0
    Shout out to João Mendes! My wife and I stopped in on a Friday afternoon with no expectations, but to see if we might be able to lower our internet payment and find a discount on new phones. João was personable, informative and did not push any high pressure sales tactics. We walked out with two new phones and a lower payment on our internet. Would definitely work with João again, thank you!
  • FR
    Felicia Richard
    Sep 23, 2025
    1.0
    These guys are more incompetent that most. They charged me 3x for a bill they claimed they didn't. I was very cut amd clear about settling this internally before opening a civil claim/lawsuit. They've been sued before for this exact issue, yet they refuse to fix the issue. Class action lawsuit it is. Don't waste your time with xfinity or any of their affiliates.
  • BB
    Brittney Bressel
    Sep 20, 2025
    5.0
    Joao Mendes has helped us over two appointments from switching from another carrier. We appreciate the AMAZING costumer service and professionalism. Excited for our new phone and service!

Frequently Asked Questions About Xfinity Store by Comcast

What services does Xfinity Store by Comcast in Nashua offer?

Xfinity Store by Comcast in Nashua offers a variety of services including internet, cable TV, home phone service, home security systems, and mobile phone service.

Where is Xfinity Store by Comcast located in Nashua, NH?

The store is located at 219 Daniel Webster Highway, Nashua, NH 03060.