Experience unparalleled connectivity with Verizon Business. Our reliable 5G network ensures your business stays connected faster & more efficiently than ever before. Discover the latest 5G smartphones including the new iPhone 15, Google Pixel 8, & the Samsung Galaxy S23. Visit the Verizon business store in Wake Forest or for an added convenience shop online. We offer in-store pickup, free 2-day shipping, express lockers, or same-day delivery options in select areas. Schedule your in-store appointment today or visit our website to learn more about our products and services, and see how our network is revolutionizing the world of connectivity at Verizon Business.
Not bad at all since the first ones when they open up. The techs or sales person whichever you wish to call them are ok. I have had way better service and interactions from a contractor company for them.
I also got my work phone number changed to a personal account with a contractor whwn a Verizon person could not. It was a simple 15 min process.
JB
James Barber
Jul 4, 2025
4.0
Friendly staff!
KS
Kathleen Sharrer
Jan 16, 2023
5.0
The staff here is always polite, helpful, they don't rush you, they explain things where you can understand, they go above and beyond to correct a problem. They have helped me on the phone, I have been there in person where one of the ladies even came out and helps me get my new phone program to the Bluetooth in my car because I was having issues it wouldn't accept it. So I would recommend the Wake Forest store to anybody and everybody it's the only store I go to. Let me just say thank you to everyone that has ever helped me in this store no matter how small or how complicated an issue I had..
Frequently Asked Questions About Verizon Business Services
How do I pay my Verizon business bill at 11710 Retail Dr?
If you are the Primary Contact or Administrator, or you have View and Pay access, you are able to make payments on up to 10 accounts at the same time when logged in to My Business Wireless.
How do I access my Verizon Business account?
My Business gives you the access you need with tools and benefits to help manage your Verizon wireless services, save money and get you back to business more quickly.
■ Shop and activate new devices online
■ Make online payments and view user details
■ Keep tabs on data usage
How many lines can you have on the Verizon business plan?
You can purchase up to 9 lines with Verizon business plan. Learn more by visiting our Devices and Plans page.
How to call Verizon business customer service?
You can contact Verizon business customer service by calling 1 (800) 837-4966.
Does Verizon have business landline phone service?
Yes, Verizon business phone service offers unlimited nationwide calling with Preferred Voice. Check availability and explore business phone plans today.
How do I pay my Verizon business bill at 11710 Retail Dr?
If you are the Primary Contact or Administrator, or have View and Pay access, you can make payments on up to 10 accounts simultaneously by logging into My Business Wireless.
How can I access and manage my Verizon Business account online?
Use My Business to shop and activate devices online, make payments, view user details, and monitor data usage for your Verizon wireless services.
How many lines can I have on a Verizon business plan?
You can purchase up to 9 lines with a Verizon business plan. More details are available on our Devices and Plans page.
What is the phone number for Verizon business customer service?
You can reach Verizon business customer service by calling 1 (800) 837-4966.
Does Verizon offer business landline phone service?
Yes, Verizon business phone service includes unlimited nationwide calling with Preferred Voice. Check availability and explore business phone plans today.
What are the store hours for Verizon Business Services in Wake Forest?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sundays from 10:00 AM to 5:00 PM.
What products and services does Verizon Business Services offer?
We offer business cell phones, mobile hotspots, tablets, and laptops, along with mobile plans, wireless internet plans, and voice plans.
Are there convenient dining options near Verizon Business Services at 11710 Retail Dr?
Yes, nearby dining options include Starbucks for coffee, Freddy's Frozen Custard & Steakburgers for fast food, and Marco’s Pizza for Italian cuisine, perfect for grabbing a meal before or after your visit.
Where can I get a quick coffee or snack near Verizon Business in Wake Forest?
Starbucks and Krispy Kreme are close by, offering coffee and snacks if you want to refresh before heading into the store.
Are there other mobile phone stores near Verizon Business Services for comparison shopping?
Yes, nearby options include AT&T Authorized Retailer, AT&T Store, and RadioShack, all offering mobile phones and accessories to consider alongside Verizon's offerings.