Experience unparalleled connectivity with Verizon Business. Our reliable 5G network ensures your business stays connected faster & more efficiently than ever before. Discover the latest 5G smartphones including the new iPhone 15, Google Pixel 8, & the Samsung Galaxy S23. Visit the Verizon business store in Wake Forest or for an added convenience shop online. We offer in-store pickup, free 2-day shipping, express lockers, or same-day delivery options in select areas. Schedule your in-store appointment today or visit our website to learn more about our products and services, and see how our network is revolutionizing the world of connectivity at Verizon Business.
Met my girlfriend here to help with getting new phones. Store says it’s open until 7 and the door was locked. I was met by a rude employee saying the store was closed and I couldn’t come in. I advised that my girlfriend was in the store and she closed the door in my face as my girlfriend was coming to the door to talk to me.
LB
Linda Barnes
Dec 31, 2025
5.0
We just visited store. Nick was our sales representative. He was very knowledgeable, helpful & understanding of ours needs. Would recommend him very highly. Store great.
DS
Donsld Smith
Nov 19, 2025
2.0
Felt very uncomfortable and under served only white person in store and felt discriminated against trying to get help will not do business w Verizon again no white employees not to mention was billed for an acc.. that did not receive when questioned about it the ignored me told me not their problem call customer service
AA
Ah64armt
Aug 12, 2025
3.0
Not bad at all since the first ones when they open up. The techs or sales person whichever you wish to call them are ok. I have had way better service and interactions from a contractor company for them.
I also got my work phone number changed to a personal account with a contractor whwn a Verizon person could not. It was a simple 15 min process.
RH
Ron B Harrell
Apr 26, 2024
5.0
I was quite surprised at the speed and quality of service. They did everything they told me they would do. Solved a complicated issue. This is why I have been a customer for over 20 years.
Frequently Asked Questions About Verizon Business Services
How do I pay my Verizon business bill at 11710 Retail Dr?
If you are the Primary Contact or Administrator, or you have View and Pay access, you are able to make payments on up to 10 accounts at the same time when logged in to My Business Wireless.
How do I access my Verizon Business account?
My Business gives you the access you need with tools and benefits to help manage your Verizon wireless services, save money and get you back to business more quickly.
■ Shop and activate new devices online
■ Make online payments and view user details
■ Keep tabs on data usage
How many lines can you have on the Verizon business plan?
You can purchase up to 9 lines with Verizon business plan. Learn more by visiting our Devices and Plans page.
How to call Verizon business customer service?
You can contact Verizon business customer service by calling 1 (800) 837-4966.
Does Verizon have business landline phone service?
Yes, Verizon business phone service offers unlimited nationwide calling with Preferred Voice. Check availability and explore business phone plans today.
How do I pay my Verizon business bill at 11710 Retail Dr?
If you are the Primary Contact or Administrator, or have View and Pay access, you can make payments on up to 10 accounts simultaneously by logging into My Business Wireless.
How can I access and manage my Verizon Business account online?
Use My Business to shop and activate devices online, make payments, view user details, and monitor data usage for your Verizon wireless services.
How many lines can I have on a Verizon business plan?
You can purchase up to 9 lines with a Verizon business plan. More details are available on our Devices and Plans page.
What is the phone number for Verizon business customer service?
You can reach Verizon business customer service by calling 1 (800) 837-4966.
Does Verizon offer business landline phone service?
Yes, Verizon business phone service includes unlimited nationwide calling with Preferred Voice. Check availability and explore business phone plans today.
What are the store hours for Verizon Business Services in Wake Forest?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sundays from 10:00 AM to 5:00 PM.
What products and services does Verizon Business Services offer?
We offer business cell phones, mobile hotspots, tablets, and laptops, along with mobile plans, wireless internet plans, and voice plans.
Are there convenient dining options near Verizon Business Services at 11710 Retail Dr?
Yes, nearby dining options include Starbucks for coffee, Freddy's Frozen Custard & Steakburgers for fast food, and Marco’s Pizza for Italian cuisine, perfect for grabbing a meal before or after your visit.
Where can I get a quick coffee or snack near Verizon Business in Wake Forest?
Starbucks and Krispy Kreme are close by, offering coffee and snacks if you want to refresh before heading into the store.
Are there other mobile phone stores near Verizon Business Services for comparison shopping?
Yes, nearby options include AT&T Authorized Retailer, AT&T Store, and RadioShack, all offering mobile phones and accessories to consider alongside Verizon's offerings.