Business Details
About
Business Internet Service
Experience unparalleled connectivity with Verizon Business. Our reliable 5G network ensures your business stays connected faster & more efficiently than ever before. Discover the latest 5G smartphones including the new iPhone 15, Google Pixel 8, & the Samsung Galaxy S23. Visit the Verizon business store in Durham or for an added convenience shop online. We offer in-store pickup, free 2-day shipping, express lockers, or same-day delivery options in select areas. Schedule your in-store appointment today or visit our website to learn more about our products and services, and see how our network is revolutionizing the world of connectivity at Verizon Business.
Details
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
2.3
6 reviews
5 stars
2
4 stars0
3 stars0
2 stars0
1 star
4
- RGRyan GrondinNov 5, 20255.0Last week my phone stopped working. I came to this store to replace it and Justin was incredibly helpful and kind. He walked me through different possible upgrade options, and also walked my plan manager through adjusting our plan over the phone. He was patient the entire time. I was able to replace my phone and set it up in the store. I highly recommend this store.
- KPKatherine PalmerOct 16, 20245.0The customer service that I received from Boda was above expectations. He gave Starbucks or Chick-fil-A type of service. He made sure I understood my plan, straightened out the mess that the call center had made, and even got me to get the home internet 🤣 I was ready to go to another service when he told me that they were misleading about being able to use my own phone, but he got me a deal on a better up to date one and also followed up to make sure everything went through. I greatly appreciate him and the service he provided 🥰
- RARobert AitkenJul 26, 20241.0employee was unfriendly bordering rude not helpful wont be back there to have him wait on us
- BMBrandi MartinDec 30, 20231.0The customer service in store as well as over the phone have been terrible to say the least. I have been a customer with them for about 7 months and more months than I can count my service has been disconnected. Not only do they disconnect it but they also add almost a $30 fee. This happens because I’m not always able to make it to the physical building and because I only have home internet and not their mobile service I’m unable to pay my bill online or over the phone. None of the representatives seem to care nor help me with this concern. I have a life long illness and a son with extreme asthma and allergies we should not be made to go to the store every month nor should I be responsible for the disconnection fees. This will absolutely be my last month with Verizon as I have given them plenty of time to rectify the situation with no avail.
Frequently Asked Questions About Verizon Business Services
How do I pay my Verizon business bill at 1815 N Pointe Dr?
If you are the Primary Contact or Administrator, or you have View and Pay access, you are able to make payments on up to 10 accounts at the same time when logged in to My Business Wireless.
How do I access my Verizon Business account?
My Business gives you the access you need with tools and benefits to help manage your Verizon wireless services, save money and get you back to business more quickly.
â– Shop and activate new devices online
â– Make online payments and view user details
â– Keep tabs on data usage
How many lines can you have on the Verizon business plan?
You can purchase up to 9 lines with Verizon business plan. Learn more by visiting our Devices and Plans page.
How to call Verizon business customer service?
You can contact Verizon business customer service by calling 1 (800) 837-4966.
Does Verizon have business landline phone service?
Yes, Verizon business phone service offers unlimited nationwide calling with Preferred Voice. Check availability and explore business phone plans today.
How can I pay my Verizon business bill at 1815 N Pointe Dr?
If you have Primary Contact or Administrator access, or View and Pay permissions, you can pay up to 10 accounts simultaneously by logging into My Business Wireless.
How do I access my Verizon Business account online?
Use My Business to manage your Verizon wireless services, activate new devices, make payments, and monitor data usage through online tools and benefits.
What is the maximum number of lines I can have on my Verizon business plan?
You can have up to 9 lines on a Verizon business plan. More details are available on the Devices and Plans page.
How do I contact Verizon business customer service?
You can reach Verizon business customer service by calling 1 (800) 837-4966.
Does Verizon offer business landline phone service?
Yes, Verizon's business phone service includes unlimited nationwide calling with Preferred Voice. You can check availability and explore plans today.
What products does Verizon Business Services in Durham offer?
They offer business cell phones, mobile hotspots, tablets, and laptops from brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the operating hours of Verizon Business Services at 1815 N Pointe Dr?
They are open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 10:00 AM to 5:00 PM.
Does Verizon Business Services offer in-store pickup and delivery?
Yes, they provide in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas.
What nearby dining options are available when visiting Verizon Business Services?
Nearby restaurants include Texas Roadhouse for steaks, IHOP for breakfast and brunch, and Pardon My Cheesesteak for casual eats, perfect for meals before or after your visit.
Are there fitness or wellness centers near Verizon Business Services in Durham?
Yes, nearby options include Tactical Kung Fu and MMA, TKFmma Basic Weapons Class, Shaw's School of Karate, Ready Set Fitness gym, and wellness providers like Kevin Flanigan LMBT for massage therapy.