Business Details
About
Internet Service ProviderCell Phone StoreElectronics StoreTelephone Company
Cellular Sales is Asheville’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Location
Hours
Reviews
4.7
385 reviews
5 stars
352
4 stars
9
3 stars3
2 stars2
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and patient, with specific mentions of employees like Bobby, Avery, and Josh for their exceptional service.
Product Knowledge
Numerous reviews highlighted the staff's expertise in helping customers choose the right products and plans, ensuring they received the best deals.
Efficiency
Several customers noted that their transactions were handled quickly and smoothly, with staff members going above and beyond to resolve issues.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, including long wait times and dissatisfaction with the service received.
Follow-Up Support
Customers appreciated the follow-up support provided by staff, with several associates offering their personal contact information for future assistance.
- DFdorvan farmerNov 11, 20255.0Absolutely did a great job setting up new phone A+ ratiing
- JPJesus PioquintoOct 30, 20255.0Absolutely love the customer service! Austin helped me get the new iPhone 17 Pro Max at a very good price. Would absolutely recommend this place to everyone!
- DMDominic MoraceOct 17, 20255.0We had an amazing experience working with Austin at this Verizon store! He made the entire process of upgrading our family to four new phones so smooth and hassle-free. Austin was not only knowledgeable about all the options, but he was also super patient and friendly. He took the time to understand exactly what we needed and found us the perfect plan. We couldn’t be happier with the service and would definitely recommend Austin to anyone looking for a top-notch customer experience. Thanks again, Austin!
- GVGabe VargasSep 29, 20255.0Magyn was amazing help! She was kind, insightful, and was very helpful with everything I needed done!
- TKTrey KendrickSep 23, 20251.0Trained to upsell you, and provide the service you need. Waited for over 45 minutes to inquire if they had a screen protector I needed. After waiting, I simply asked if they had a specific screen protector in stock. “Let me sign you in…” no I don’t want to be signed in, I literally need one product. They didn’t have it. I left went to AMA and was in and out within 5 minutes with exactly what I needed!
Frequently Asked Questions About Verizon
Where is the Verizon store located on Smokey Park Hwy?
The Verizon store is located at 159 Smokey Park Hwy, Asheville, NC 28806.
What are the operating hours of the Verizon store at 159 Smokey Park Hwy?
The store is open Monday through Saturday from 8:30 AM to 8:30 PM, and Sunday from 11:00 AM to 6:30 PM.
What brands and devices can I find at the Verizon store on Smokey Park Hwy?
You can find devices from brands including Apple, Samsung, Motorola, Google, LG, HTC, and Asus, along with Verizon Wireless products and services.
Does the Verizon store offer in-store pickup services?
Yes, the store offers in-store pickup for your convenience.
How can I contact the Verizon store at 159 Smokey Park Hwy?
You can call the store at +1 828-668-5811 or email CustomerService@cellularsales.com for inquiries.
What payment options does the Verizon store accept?
The store accepts American Express, Discover, Mastercard, and Visa credit cards as payment options.
Can I pay my Verizon bill in-store at the Cellular Sales location on Smokey Park Hwy?
Yes, customers can pay their Verizon bills in-store at this location.
What are some nearby places I can visit before or after shopping at the Verizon store on Smokey Park Hwy?
Nearby places include Starbucks for coffee, Yao Buffet Sushi Grill for dining, and Ingles Shopping Center for grocery shopping.
Are there any nearby transit or convenience services near the Verizon store?
Yes, there is a Speedway gas station and convenience store nearby, plus LibertyX Bitcoin ATM and several ATMs for financial services.
What fitness and automotive services are close to the Verizon store at 159 Smokey Park Hwy?
Planet Fitness gym is nearby for workouts, while Enterprise Rent-A-Car and Asheville Chevrolet offer vehicle rental and automotive services close to the store.