Verizon

4.8
391 reviews

About

Internet Service ProviderCell Phone StoreElectronics StoreTelephone Company
Cellular Sales is Asheville’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Location

Verizon
159 Smokey Park Hwy, Asheville, NC
28806, United States

Hours

Reviews

4.7
385 reviews
5 stars
352
4 stars
9
3 stars
3
2 stars
2
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and patient, with specific mentions of employees like Bobby, Avery, and Josh for their exceptional service.

Product Knowledge

Numerous reviews highlighted the staff's expertise in helping customers choose the right products and plans, ensuring they received the best deals.

Efficiency

Several customers noted that their transactions were handled quickly and smoothly, with staff members going above and beyond to resolve issues.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, including long wait times and dissatisfaction with the service received.

Follow-Up Support

Customers appreciated the follow-up support provided by staff, with several associates offering their personal contact information for future assistance.
  • DF
    dorvan farmer
    Nov 11, 2025
    5.0
    Absolutely did a great job setting up new phone A+ ratiing
  • JP
    Jesus Pioquinto
    Oct 30, 2025
    5.0
    Absolutely love the customer service! Austin helped me get the new iPhone 17 Pro Max at a very good price. Would absolutely recommend this place to everyone!
  • DM
    Dominic Morace
    Oct 17, 2025
    5.0
    We had an amazing experience working with Austin at this Verizon store! He made the entire process of upgrading our family to four new phones so smooth and hassle-free. Austin was not only knowledgeable about all the options, but he was also super patient and friendly. He took the time to understand exactly what we needed and found us the perfect plan. We couldn’t be happier with the service and would definitely recommend Austin to anyone looking for a top-notch customer experience. Thanks again, Austin!
  • GV
    Gabe Vargas
    Sep 29, 2025
    5.0
    Magyn was amazing help! She was kind, insightful, and was very helpful with everything I needed done!
  • TK
    Trey Kendrick
    Sep 23, 2025
    1.0
    Trained to upsell you, and provide the service you need. Waited for over 45 minutes to inquire if they had a screen protector I needed. After waiting, I simply asked if they had a specific screen protector in stock. “Let me sign you in…” no I don’t want to be signed in, I literally need one product. They didn’t have it. I left went to AMA and was in and out within 5 minutes with exactly what I needed!

Frequently Asked Questions About Verizon

Where is the Verizon store located on Smokey Park Hwy?

The Verizon store is located at 159 Smokey Park Hwy, Asheville, NC 28806.

What are the operating hours of the Verizon store at 159 Smokey Park Hwy?

The store is open Monday through Saturday from 8:30 AM to 8:30 PM, and Sunday from 11:00 AM to 6:30 PM.