Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Tupelo. Visit us today at 4368 Mall Drive, MS to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.4
218 reviews
5 stars
100
4 stars
26
3 stars
18
2 stars
13
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers expressed frustration with the inability to reach live agents and the overall poor customer service experience.
Staff Performance
While some staff members received praise for their helpfulness and professionalism, others were criticized for being rude or unhelpful.
Service Reliability
Numerous reviews highlighted issues with service reliability, including internet outages and billing discrepancies.
Pricing Concerns
Customers frequently mentioned dissatisfaction with rising prices and perceived overcharging for services.
Store Experience
In-store experiences varied, with some customers reporting quick and friendly service, while others faced issues with store hours and staff availability.
- PPPhillip ParkerNov 8, 20251.0Internet service goes out all the time. Seems like once a day. Very unreliable. Good luck getting in touch with anyone to get help.
- MMMatthew MabryOct 3, 20251.0Absolutely terrible. Support is garbage. Employees can't tell you ANYTHING to help. Phone's won't unlock even after they're paid off!! The whole service is atrocious.
- JWJoyce Chapman WhitfieldAug 18, 20251.0Can’t talk to a live agent
- JCJosie CliftonMay 7, 20211.0THIS IS FOR THE COMCAST/ XFINITY IN CORINTH MS My father-in-law passed away. While handling his affairs I had to shut off his xfinity as well as return the boxes. Well I went to both Corinth locations at 4pm. There was a sign on the door that read OPEN. Also the business hours were posted 9AM to 5PM. After seaeching the internet I found a post saying the Corinth stores have been shut down. I am still in possession of the boxes because I do not know his pin number to his account nor can o get it due to his passing. This whole situation is a mess, unclearly communicated to their customers. And if they charge me for these boxes, well, I'm guessing you can figure out what they can do with said charges! CUSTOMER SERVICE MANAGEMENT SEVERELY NEEDED!
Frequently Asked Questions About Xfinity Store by Comcast
What services does Xfinity Store by Comcast in Tupelo offer?
The store provides internet services, cable TV, home phone service, home security systems, mobile phone service, and business IT services in Tupelo, MS.
What are the regular business hours for Xfinity Store by Comcast in Tupelo?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sundays from 12:00 PM to 5:00 PM.
Does the Xfinity Store by Comcast in Tupelo observe any holiday closures?
Yes, the store is closed on November 27, 2025, and December 25, 2025. It has extended hours on November 28, 2025, from 9:00 AM to 8:00 PM.
Where is Xfinity Store by Comcast located in Tupelo?
The store is located at 4368 Mall Drive, Tupelo, MS 38804, United States.
How can I contact the Xfinity Store by Comcast in Tupelo for inquiries?
You can reach them locally at +1 662-680-8150 or their main phone number at +1 800-934-6489.
What COVID-19 safety measures are in place at the Xfinity Tupelo store?
The store enforces professional cleaning and social distancing. Fully vaccinated customers are not required to wear masks unless federally, state, or locally mandated.
Are there any fitness centers near Xfinity Store by Comcast in Tupelo?
Yes, ATC Fitness is nearby, offering gym and active life services which customers might visit before or after shopping at the Xfinity store.
Where can I find beauty services close to Xfinity Store by Comcast in Tupelo?
Nearby beauty salons include L.A. Bikini Sugaring Hair Removal Studio and Ruby Nail Bar, perfect for customers wanting to combine their Xfinity visit with personal care.
Are there any office supply stores near the Xfinity Store in Tupelo?
Yes, OfficeMax, OfficeMax Tech, and OfficeMax Print & Copy are close by, which can be convenient for business customers visiting Xfinity for IT and business services.
What other shopping options are available near the Xfinity Store by Comcast in Tupelo?
Customers can explore nearby retail stores such as T.J.Maxx, Burkes Outlet, bealls, and Sephora for clothes, cosmetics, and more, making the area a great shopping destination.