Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Olive Branch. Visit us today at 5338 Goodman Road Suite 115, MS to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Xfinity Store by Comcast
5338 Goodman Road Suite 115, Olive Branch, MS
38654, United States
Hours
Reviews
3.5
790 reviews
5 stars
361
4 stars
120
3 stars
68
2 stars
43
1 star
198
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported rude and unprofessional behavior.
Service Reliability
Numerous complaints about unreliable internet service, frequent outages, and billing issues.
Store Experience
In-store experiences varied, with some customers noting long wait times and slow service, while others appreciated the friendly staff.
Billing Issues
Many customers expressed frustration over billing discrepancies and unexpected charges.
- TSTaylor StanfordJan 4, 20261.0Don’t get me wrong, the store customer service is great, but after that… By far the worst customer service I have ever received when I have attempted to get help or leave the Xfinity response bot is useless. I have had to pay the “last bill” at least 3 times by now and there is still an outstanding balance. This is ridiculous, I also can’t remove my payment options, nor tun off auto pay for services that I have paid off multiple times and canceled over a month ago. I used to love Xfinity but now I wouldn’t recommend anyone to use it. Update went through the link they sent and it only wasted another 30 mins. Wish I could give 0 stars.
- TTTimothy TranJan 3, 20265.0Brie got me in and out in timely manner. Explained option plans for my home internet usage. Great Service!
- JBJaid BrownDec 15, 20251.0Do not fool with these fools. Xfinity took 399.99 from my mom's account without her knowledge for a phone she returned. I do not recommend these $ hungry clowns.
- MCMaría Susana CiruzziDec 7, 20255.0Atencion de 10 puntos
- JBJukebox BoxNov 20, 20255.0My experience here was fast and easy and they have beautiful black woman working at this location wonderful glad to see my race in a store like this
Frequently Asked Questions About Xfinity Store by Comcast
What services does Xfinity Store by Comcast in Olive Branch offer?
Xfinity Store by Comcast offers a variety of services including internet, cable TV, home phone service, home security systems, and mobile phone services in Olive Branch, MS.
Where is the Xfinity Store by Comcast located in Olive Branch?
The store is located at 5338 Goodman Road Suite 115 in the Wedgewood Commons area of Olive Branch, MS 38654.
What are the hours of operation for the Xfinity Store by Comcast in Olive Branch?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and on Sunday from 12:00 PM to 5:00 PM. Note that the store is closed on certain holidays such as November 27 and December 25.
Are there any special health and safety practices in place at the Olive Branch Xfinity Store?
Yes, the store follows professional cleaning and social distancing practices. Fully vaccinated customers do not need to wear face masks unless mandated by federal, state, or local rules.
How can I contact the Xfinity Store by Comcast in Olive Branch?
You can call them locally at +1 901-259-2225 or through their main phone number +1 800-934-6489.
Where can I find more information about the Olive Branch Xfinity Store online?
More information is available on their landing page at https://www.xfinity.com/local/ms/olive-branch/5338-goodman-road-suite-115.html and on their Facebook page at https://www.facebook.com/929382473843119.
Are there any popular restaurants near the Xfinity Store by Comcast in Olive Branch?
Yes, Moe's Southwest Grill, Firehouse Subs, and Crumbl - Olive Branch are nearby, providing options for Mexican cuisine, sandwiches, and desserts respectively.
What shopping options are available near the Xfinity Store in Olive Branch?
Nearby shopping includes shoe stores like Saucony, Chacos, and Grivet Outdoors as well as discount stores like Dollar General for a variety of goods.
Are there medical facilities close to the Xfinity Store by Comcast in Olive Branch?
Yes, there are several medical centers and specialists nearby including Methodist Medical Group - General Surgery, Methodist Minor Medical Center, and doctors such as Thomas Beasley, MD and Chad Jones, APN, FNP, DNP.
How can nearby places like Moe's Southwest Grill or Crumbl enhance my visit to the Xfinity Store by Comcast?
After visiting the Xfinity Store, customers can enjoy meals or treats at these nearby restaurants. For example, grab a taco at Moe's Southwest Grill or a dessert at Crumbl - Olive Branch, making your trip more enjoyable and convenient.