Xfinity Store by Comcast Branded Partner

2.0
89 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Hattiesburg. Visit us today at 6169 US Hwy 98, MS to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast Branded Partner
6169 US Hwy 98, Hattiesburg, MS
39402, United States

Hours

Reviews

2.0
89 reviews
5 stars
16
4 stars
4
3 stars
7
2 stars
1
1 star
61
  • VH
    Valencia Hopkins
    Oct 17, 2025
    1.0
    I’m extremely disappointed with the Xfinity location in Hattiesburg, MS. Both the website and the headquarters confirmed that equipment can be returned to the store. However, when we arrived, they told us we needed to take it to UPS ourselves. The employees look surprised when customers walk in, as if they’re not expecting anyone. They don’t handle equipment returns, payments, or account issues, so it’s hard to understand what the store is actually there for, Cellular only? Xfinity is the worst company to deal with, not only for the older generation but for many people. They moved into a new building, but the service hasn’t improved THEY GOT WORSE!!!!.
  • KS
    Kaycee Sullivan
    Oct 17, 2025
    3.0
    Came in to get help switching from one phone to another and the person helping us told us that we aren’t allowed to walk by the front door because it counts us. I thought that was very strange and I felt held hostage.
  • JS
    Joseph Sigurdson
    Oct 4, 2025
    1.0
    Xfinity said to return equipment here. They said bring it to UPS. UPS wouldn’t take it. I went back and they were rude and all on their phones and still wouldn’t take it. I have this equipment that I’m supposed to return but no one will take.
  • SK
    Sophie Kelly
    Oct 3, 2025
    1.0
    this is quite possibly the worst Wi-Fi service that I have ever experienced in my entire life. Their customer service needs to all be fired immediately. I had been tricked when purchasing and was charged $75 and the next month charged over $100. I live in a one bedroom apartment and we only use our phones and TVs on Wi-Fi and i told them that. They NEVER told me my price was going to go up. There should be absolutely no reason that I should’ve been spending that much on wifi for a one bedroom. I have used other services in the past and have never been tricked like this. I tried getting in contact with them 5 separate times and they claimed to fix it and then the following month, I was charged the exact same amount again!! I even went in the store and the man said that he fixed it for me. Guess what!? next month… not fixed. this is insane. I would NEVER recommend them to anyone. Chat support online and over the phone is absolutely terrible and unhelpful. They are scam artists. DO NOT DO IT!
  • RB
    Ronny Mrs. Parker (Becki)
    Sep 23, 2025
    1.0
    I agree with the negative reviews of the Hattiesburg Xfinity store! When I visited there were mostly men standing around these "cocktail looking" little tables chatting. When I finally asked someone for assistance, I was told they couldn't help me and I would have to call! I thought I was at a bar the way it looked with everyone just standing around chatting with each other! I won't be back!

Frequently Asked Questions About Xfinity Store by Comcast Branded Partner

Where is the Xfinity Store by Comcast Branded Partner located in Hattiesburg?

The store is located at 6169 US Hwy 98, STE 8, Hattiesburg, MS 39402.

What are the opening hours of the Xfinity Store in Hattiesburg?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sundays from 12:00 PM to 5:00 PM.