Experience unparalleled connectivity with Verizon Business. Our reliable 5G network ensures your business stays connected faster & more efficiently than ever before. Discover the latest 5G smartphones including the new iPhone 15, Google Pixel 8, & the Samsung Galaxy S23. Visit the Verizon business store in Springfield or for an added convenience shop online. We offer in-store pickup, free 2-day shipping, express lockers, or same-day delivery options in select areas. Schedule your in-store appointment today or visit our website to learn more about our products and services, and see how our network is revolutionizing the world of connectivity at Verizon Business.
So I had to come in and get something done with me phone and Nic helped me within 10mins and I was extremely happy he was able to help me with my issue I was having! If anyone needs help with anything, I highly suggest they go see Nic at this location and all those folks
TT
Timothy Tung
Aug 19, 2025
1.0
Wife went here to get our new phones working after trying to do it over the phone. One employee told her they were not going to help because they will lose out on commission since they don't get any for helping with issues and not selling or signing up customers. Maybe a good cell phone company BUT terrible way to treat NEW customers. And awful customer service. @Verizon.... BTW she said she was not leaving until our phones were working properly.
CC
Cameron Campbell
Aug 17, 2025
1.0
I like Verizon, I just hate this store! The last time I came it was to bring two trade-ins. It's hard for me to get there because I'm in a wheelchair. There was a problem with one trade in. The first person said, "nothing i can do." I asked him to call Verizon. He was emphatic. "They won't be able to do anything." I went out to my car and called Verizon and solved the problem myself. I went back in and talked to a different person who took my trade in. Something went wrong so she wrote instructions on what I needed to say to Verizon customer service when I called. They just ushered me out. The location on Kearney is much better. I've been with Verizon for 24 years. I will never come to this location again and will tell as many as well listen, these people love to make money on phones but if you need help after, you're hosed.
JS
Jason Sisco
Jul 2, 2025
1.0
Avoid it, unless you absolutely can't. Be ready to get told all you want to hear, but not a promise made (other than the bill showing up) comes to reality. Sad to say it, but it's true.😟
BW
Bill Wopp
Jun 11, 2025
5.0
Very impressed with the level and quality of help we received getting our cell service transferred and our new phones set up. Dallis went out of his way to make us feel comfortable and answer all our questions and still find us our best options. Would highly recommend using this location and person.
Frequently Asked Questions About Verizon Business Services
How do I pay my Verizon business bill at 1286 E Battlefield St?
If you are the Primary Contact or Administrator, or you have View and Pay access, you are able to make payments on up to 10 accounts at the same time when logged in to My Business Wireless.
How do I access my Verizon Business account?
My Business gives you the access you need with tools and benefits to help manage your Verizon wireless services, save money and get you back to business more quickly.
â– Shop and activate new devices online
â– Make online payments and view user details
â– Keep tabs on data usage
How many lines can you have on the Verizon business plan?
You can purchase up to 9 lines with Verizon business plan. Learn more by visiting our Devices and Plans page.
How to call Verizon business customer service?
You can contact Verizon business customer service by calling 1 (800) 837-4966.
Does Verizon have business landline phone service?
Yes, Verizon business phone service offers unlimited nationwide calling with Preferred Voice. Check availability and explore business phone plans today.
How can I pay my Verizon Business bill at 1286 E Battlefield St?
If you have the appropriate access such as Primary Contact, Administrator, or View and Pay access, you can make payments on up to 10 accounts simultaneously through My Business Wireless.
How do I access and manage my Verizon Business account?
Use My Business to shop and activate devices, make online payments, view user details, and monitor data usage conveniently.
What is the maximum number of lines on a Verizon Business plan?
You can purchase up to 9 lines with the Verizon Business plan. More details are available on the Devices and Plans page.
How can I contact Verizon Business customer service?
You can reach Verizon Business customer service by calling 1 (800) 837-4966.
Does Verizon offer business landline phone service?
Yes, Verizon Business offers unlimited nationwide calling with Preferred Voice. You can check availability and explore their phone plans today.
What products and services are available at Verizon Business Services in Springfield?
They offer business cell phones, mobile hotspots, tablets, laptops, as well as mobile, wireless internet, and voice plans.
What are the store hours for Verizon Business Services at 1286 E Battlefield St?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Does Verizon Business Services offer in-store pickup and delivery options?
Yes, they provide in-store pickup, curbside pickup, free two-day shipping, express lockers, and same-day delivery in select areas.
Which places nearby Verizon Business Services might be convenient for a customer before or after visiting?
Nearby places such as Play It Again Sports and The Comic Cave offer shopping opportunities, while dining spots like Quiznos, Wendy's, and Pita Pit provide meal options to complement your visit.
How can nearby services like UPS Access Point or beauty salons enhance my visit to Verizon Business Services?
You can conveniently handle shipping needs at the UPS Access Point location nearby, and relax or refresh with services from salons like Supercuts, Luxe Salon, and Strands Hair Studio near the Verizon store.