Xfinity Store by Comcast

3.6
705 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in St. Louis Park. Visit us today at 4620 Excelsior Boulevard, MN to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
4620 Excelsior Boulevard, St. Louis Park, MN
55416, United States

Hours

Reviews

3.6
705 reviews
5 stars
350
4 stars
106
3 stars
46
2 stars
38
1 star
165

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff performance is mixed; while some customers praised the helpfulness and professionalism of certain employees, others reported rude and unprofessional behavior from management.

Efficiency

Many customers appreciated the quick service and efficiency at the store, with several noting they were in and out in a short amount of time.

Technical Issues

Numerous reviews highlighted ongoing technical problems with Xfinity's services, including billing issues and internet connectivity problems.

Overall Satisfaction

Overall customer satisfaction is low, with many expressing frustration over Xfinity's policies and customer service experiences.
  • TK
    Ted Kolodziezak
    3 days ago
    1.0
    Terrible, super passive aggressive staff attitudes, & with every question about setting up an account I did not get any help. You get what you pay for, I would NOT recommend Xfinity.
  • PP
    Pam
    4 days ago
    1.0
    Been here three times so far, with wait time totalling about 3 hours ... their ID requirement for service kept changing; then I was told that a previous client who lived at my address has an outstanding payment, and that I had to wait another 30 minutes for them to clear my address (I had the rental agreement, utility bill, etc with me) ... I chose to find a service that values customers' time.
  • CB
    Caleb Batts
    Dec 31, 2025
    5.0
    Lamar, Stephanie, Eli were absolutely amazing. It was absolutely PACKED on new years eve, and all three of them were moving fast and being very helpful. Lamar was doing an amazing job of leading his team and keeping everything under control. Honestly I expected to wait an hour based on how busy it was, and was out in 15 minutes. Lamar, thank you for taking care of business, ur the man.
  • EH
    Earl Hipp
    Dec 31, 2025
    5.0
    We were in on 12/30/25 to put our plan on vacation mode for the winter. We've used this office for over over 15 years. Our request was too complicated for us elders to do online, but Stephanie P. made the whole process easy and understandable. As the whole business of cable internet gets more complicated, it's great to have a helpful, positive, smiling, agent as a guide. Thanks Stephanie!
  • SR
    Stevi Rose
    Dec 30, 2025
    5.0
    I have visited this location several times for help in the last six weeks. The staff have immediately greeted me when walking in the door which I considered to be an immediate sign of good customer service. I have come in with what I considered to be challenging or confusing situations, one involving a move and multiple accounts as well as a damaged router from my pet. Every time I have entered the store I have felt the staff to be knowledgeable and very helpful. Thank you to Eli who had me in and out of the store in 10 minutes after a long Monday at work. I will choose this location over and over.

Frequently Asked Questions About Xfinity Store by Comcast

Where is the Xfinity Store by Comcast located in St. Louis Park?

The Xfinity Store by Comcast is located at 4620 Excelsior Boulevard, St. Louis Park, MN 55416.

What are the store hours for the Xfinity Store by Comcast in St. Louis Park?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM. It is closed on November 27, 2025, for a holiday.