Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceBusiness Internet ServiceCell Phone Store
At your Richfield, MN, 1704 East 66th Street, Xfinity Store, you can subscribe to Xfinity Services including Mobile, Digital Cable TV, High Speed Internet, Home Phone and Home Security. You can also make a payment or pick up and exchange equipment
Xfinity charged me for $255 in "flex box" rentals which were never disclosed to me and was only identified when I moved locations and identified unusual charges on my recurring bill statement, which was forced to be auto-mailed. This was an unauthorized charge, in which the company profited at my expense.
My impression, as well as the xfinity store member's who I spoke with recently, is that this was a fraudulent addition to my account, unbeknownst to me, to meet sales numbers during the inception of my account service.
This seems to be standard practice by Xfinity; add items to customer profiles via unauthorized methods and destroy trust in order to profit in the short term.
When attempting to explain my side and seek store credit, solely to be made whole, not to profit, I have been repeatedly shouted down, ignored, hung up on, and disrespected, with individuals refusing to help because they are being monitored on company lines, and they are fearful of acting like a human and recognizing the fact that a company can take advantage of someone and defile them.
Xfinity overall has horrible customer service, a horrible reputation, and they have earned it for a reason. I would not recommend going with their company; if you have an issue, they will fight with you and ignore the trust broken in order to save a buck.
ZZ
Zoey
Nov 4, 2025
1.0
Store is fine, but xfinity is trash. They make it far too difficult to cancel and it is a headache the entire time.
Corporate should get its act together
AM
Abdulahi Muhudin
Oct 21, 2025
1.0
Worst customer service my agreement was $71.36 a month they switched $96,36 after one month
SL
Shelly Lazo
Oct 19, 2025
5.0
We brought my mother in there and we were greeted right away by Tyrone. He gave us the most wonderful outstanding customer service which you just can’t find to often today. Jake and De also jumped right in to lend a helping hand when other customers were coming in. What a wonderful team it made the whole experience exceptional!! Awesome place considering moving from boost for my families three lines. Thanks for everything and making our service a ten star⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
PP
patty5191
Oct 9, 2025
5.0
Nick was INCREDIBLY patient and helpful dealing with my ignorance of the phone! GREAT SERVICE!! I had to return to the store a second time and had the SAME exceptional experience with Tyrone!
Frequently Asked Questions About Xfinity Store by Comcast Branded Partner
What services does the Xfinity Store by Comcast Branded Partner in Richfield offer?
The Xfinity Store in Richfield offers Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security services. You can also make payments and pick up or exchange equipment.
What are the operating hours of the Xfinity Store at 1704 East 66th Street, Richfield?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
Where is the Xfinity Store by Comcast Branded Partner located in Richfield?
It is located at 1704 East 66th Street, Richfield, MN 55423, United States.
How can I contact the Xfinity Store in Richfield by phone?
You can reach the store by calling +1 800-934-6489.
Does the Xfinity Store in Richfield offer services related to home security?
Yes, the store provides home security services and home security systems.
Can I subscribe to Xfinity Mobile at the Richfield Xfinity Store?
Yes, subscription to Xfinity Mobile is available at this location.
Are there any nearby coffee shops where I can relax before or after visiting the Xfinity Store?
Yes, there is a nearby Coffee House located close to the Xfinity Store where you can enjoy coffee.
If I need a haircut close to the Xfinity Store, where can I go?
Great Clips, a nearby hair salon and beauty salon, is close to the Xfinity Store and can serve your haircare needs.
What dining options are close to the Xfinity Store in Richfield?
Nearby dining options include Noodles & Company, Panda Express, Subway, Papa Murphy's, Hawaii Poke Bowl, Chipotle Mexican Grill, Taqueria La Hacienda, and Five Guys, offering a variety of fast food and restaurant choices.
What other mobile phone stores are located near the Xfinity Store in Richfield?
Nearby mobile phone stores include the Sprint Store and the AT&T Store, which are close to the Xfinity Store.