Xfinity Store by Comcast Branded Partner

4.1
28 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceBusiness Internet ServiceCell Phone Store
At your Richfield, MN, 1704 East 66th Street, Xfinity Store, you can subscribe to Xfinity Services including Mobile, Digital Cable TV, High Speed Internet, Home Phone and Home Security. You can also make a payment or pick up and exchange equipment

Location

Xfinity Store by Comcast Branded Partner
1704 East 66th Street, Richfield, MN
55423, United States

Hours

Reviews

4.1
28 reviews
5 stars
20
4 stars
1
3 stars
1
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1
1 star
5
  • WH
    William Holliday
    2 days ago
    1.0
    Xfinity charged me for $255 in "flex box" rentals which were never disclosed to me and was only identified when I moved locations and identified unusual charges on my recurring bill statement, which was forced to be auto-mailed. This was an unauthorized charge, in which the company profited at my expense. My impression, as well as the xfinity store member's who I spoke with recently, is that this was a fraudulent addition to my account, unbeknownst to me, to meet sales numbers during the inception of my account service. This seems to be standard practice by Xfinity; add items to customer profiles via unauthorized methods and destroy trust in order to profit in the short term. When attempting to explain my side and seek store credit, solely to be made whole, not to profit, I have been repeatedly shouted down, ignored, hung up on, and disrespected, with individuals refusing to help because they are being monitored on company lines, and they are fearful of acting like a human and recognizing the fact that a company can take advantage of someone and defile them. Xfinity overall has horrible customer service, a horrible reputation, and they have earned it for a reason. I would not recommend going with their company; if you have an issue, they will fight with you and ignore the trust broken in order to save a buck.
  • ZZ
    Zoey
    Nov 4, 2025
    1.0
    Store is fine, but xfinity is trash. They make it far too difficult to cancel and it is a headache the entire time. Corporate should get its act together
  • AM
    Abdulahi Muhudin
    Oct 21, 2025
    1.0
    Worst customer service my agreement was $71.36 a month they switched $96,36 after one month
  • SL
    Shelly Lazo
    Oct 19, 2025
    5.0
    We brought my mother in there and we were greeted right away by Tyrone. He gave us the most wonderful outstanding customer service which you just can’t find to often today. Jake and De also jumped right in to lend a helping hand when other customers were coming in. What a wonderful team it made the whole experience exceptional!! Awesome place considering moving from boost for my families three lines. Thanks for everything and making our service a ten star⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
  • PP
    patty5191
    Oct 9, 2025
    5.0
    Nick was INCREDIBLY patient and helpful dealing with my ignorance of the phone! GREAT SERVICE!! I had to return to the store a second time and had the SAME exceptional experience with Tyrone!

Frequently Asked Questions About Xfinity Store by Comcast Branded Partner

What services does the Xfinity Store by Comcast Branded Partner in Richfield offer?

The Xfinity Store in Richfield offers Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security services. You can also make payments and pick up or exchange equipment.

What are the operating hours of the Xfinity Store at 1704 East 66th Street, Richfield?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 6:00 PM.