Xfinity Store by Comcast Branded Partner

3.3
134 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Maple Grove. Visit us today at 12217 Elm Creek Blvd N, MN to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast Branded Partner
12217 Elm Creek Blvd N, Maple Grove, MN
55369, United States

Hours

Reviews

3.3
134 reviews
5 stars
72
4 stars
5
3 stars
3
2 stars
3
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised individual staff members for their helpfulness, many reported poor experiences with long wait times, unhelpful representatives, and difficulties in reaching customer support.

Billing Issues

Numerous reviews highlighted problems with billing, including unexpected charges, difficulties in canceling services, and issues with promotional offers that were not honored.

Store Experience

In-store experiences varied significantly, with some customers reporting efficient service and helpful staff, while others faced long wait times and unprofessional behavior from employees.

Technical Problems

Customers frequently reported issues with service interruptions, slow internet speeds, and problems with equipment, leading to frustration and dissatisfaction.
  • JC
    J C
    Dec 19, 2025
    1.0
    The worst company to ever have to deal with. Between AI assistants and a worthless website they are impossible to cut ties with. Do not give them money, do not sign up.
  • LL
    L
    Dec 11, 2025
    1.0
    The online ai assistant is absolutely horrible and a good enough reason to avoid the service all together
  • GM
    Gerald Monahan
    Oct 21, 2025
    5.0
    Good service and staff!!!
  • MB
    MARCUS Bosco
    Oct 18, 2025
    4.0
    👍🏿
  • KK
    Kimberly
    Sep 30, 2025
    1.0
    Remy be careful what I tell you this be careful please do not take a phone from them because it's not free you have to pay for the phone you have to pay every month don't let them say no you get a free year you don't get anything free you pay for the phone then they want to send it to be labeled they don't want to do their jobs they say they do their jobs that they don't and even if you go in the store and they say they got there for you they don't so please listen to me when I say I'll tell you this you do not want to go to Xfinity if you can help it go somewhere else I don't care if they see my name or not I am so scared for them to take any money out of my car cuz the other side we're just supposed to have nothing to do with each other is going to have my number and I'm not paying for that phone I have a Motorola sent to me a I own my own phone which is the most Motorola styles. Fever please listen to me when I tell you be careful what you do is it carefully and ask a lot of questions before I don't care if you move to 3 hours away from where you from please please listen to me when I say don't get ripped off like I did because I'm only on would have been if it's SSI and SSDI I only get that because I get rid of benefits I can't afford to pay these people 119.00 for phone I don't want and he won't send me a shipping label to send it back so be very careful cuz you'll be stuck like I am for my long hair out since June not good at all thank you for reading this I appreciate that and God bless you🙏

Frequently Asked Questions About Xfinity Store by Comcast Branded Partner

Where is the Xfinity Store by Comcast Branded Partner located in Maple Grove?

The Xfinity Store is located at 12217 Elm Creek Blvd N, Maple Grove, MN 55369.

What are the regular business hours for the Xfinity Store in Maple Grove?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM and on Sunday from 11:00 AM to 6:00 PM.