Xfinity Store by Comcast Branded Partner

3.3
133 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Maple Grove. Visit us today at 12217 Elm Creek Blvd N, MN to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast Branded Partner
12217 Elm Creek Blvd N, Maple Grove, MN
55369, United States

Hours

Reviews

3.3
133 reviews
5 stars
72
4 stars
5
3 stars
3
2 stars
3
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with customer service; some staff were praised for their helpfulness, while others were reported as rude and unprofessional.

Billing Issues

Numerous complaints about unexpected charges, billing errors, and difficulties in cancelling services.

Store Experience

In-store experiences varied widely, with some customers reporting long wait times and poor service, while others had quick and efficient visits.

Technical Problems

Frequent reports of service interruptions and issues with internet speeds, leading to customer frustration.

Sales Practices

Concerns about misleading promotions and aggressive upselling tactics that left customers feeling deceived.
  • MA
    Monte Alvite
    4 days ago
    1.0
    They lie again and again.And they charge you for things Never asked for and never Received, and then they cancel your internet. And they switch it over to their own equipment which you never received And you never asked for And you lose out on your money from your business.This is a dangerous business.This is a danger for your children and your friends and your family
  • GM
    Gerald Monahan
    Oct 21, 2025
    5.0
    Good service and staff!!!
  • MB
    MARCUS Bosco
    Oct 18, 2025
    4.0
    👍🏿
  • KK
    Kimberly
    Sep 30, 2025
    1.0
    Remy be careful what I tell you this be careful please do not take a phone from them because it's not free you have to pay for the phone you have to pay every month don't let them say no you get a free year you don't get anything free you pay for the phone then they want to send it to be labeled they don't want to do their jobs they say they do their jobs that they don't and even if you go in the store and they say they got there for you they don't so please listen to me when I say I'll tell you this you do not want to go to Xfinity if you can help it go somewhere else I don't care if they see my name or not I am so scared for them to take any money out of my car cuz the other side we're just supposed to have nothing to do with each other is going to have my number and I'm not paying for that phone I have a Motorola sent to me a I own my own phone which is the most Motorola styles. Fever please listen to me when I tell you be careful what you do is it carefully and ask a lot of questions before I don't care if you move to 3 hours away from where you from please please listen to me when I say don't get ripped off like I did because I'm only on would have been if it's SSI and SSDI I only get that because I get rid of benefits I can't afford to pay these people 119.00 for phone I don't want and he won't send me a shipping label to send it back so be very careful cuz you'll be stuck like I am for my long hair out since June not good at all thank you for reading this I appreciate that and God bless you🙏
  • CB
    Cooper Buss
    Sep 18, 2025
    1.0
    Lots of service interruptions. Then when I cancelled they charged me for 2 extra months. I literally cancelled 3 separate times, got a confirmation each time, and the first two times they didn't actually cancel me and kept charging me. I called a bunch of times and eventually they told me their "system" voided my cancellation, despite it being confirmed to me in an email that I was cancelled.

Frequently Asked Questions About Xfinity Store by Comcast Branded Partner

Where is the Xfinity Store by Comcast Branded Partner located in Maple Grove?

The Xfinity Store is located at 12217 Elm Creek Blvd N, Maple Grove, MN 55369.

What are the regular business hours for the Xfinity Store in Maple Grove?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM and on Sunday from 11:00 AM to 6:00 PM.