Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Maple Grove. Visit us today at 12217 Elm Creek Blvd N, MN to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Mixed experiences with customer service; some staff were praised for their helpfulness, while others were reported as rude and unprofessional.
Billing Issues
Numerous complaints about unexpected charges, billing errors, and difficulties in cancelling services.
Store Experience
In-store experiences varied widely, with some customers reporting long wait times and poor service, while others had quick and efficient visits.
Technical Problems
Frequent reports of service interruptions and issues with internet speeds, leading to customer frustration.
Sales Practices
Concerns about misleading promotions and aggressive upselling tactics that left customers feeling deceived.
MA
Monte Alvite
4 days ago
1.0
They lie again and again.And they charge you for things Never asked for and never Received, and then they cancel your internet. And they switch it over to their own equipment which you never received And you never asked for And you lose out on your money from your business.This is a dangerous business.This is a danger for your children and your friends and your family
GM
Gerald Monahan
Oct 21, 2025
5.0
Good service and staff!!!
MB
MARCUS Bosco
Oct 18, 2025
4.0
👍🏿
KK
Kimberly
Sep 30, 2025
1.0
Remy be careful what I tell you this be careful please do not take a phone from them because it's not free you have to pay for the phone you have to pay every month don't let them say no you get a free year you don't get anything free you pay for the phone then they want to send it to be labeled they don't want to do their jobs they say they do their jobs that they don't and even if you go in the store and they say they got there for you they don't so please listen to me when I say I'll tell you this you do not want to go to Xfinity if you can help it go somewhere else I don't care if they see my name or not I am so scared for them to take any money out of my car cuz the other side we're just supposed to have nothing to do with each other is going to have my number and I'm not paying for that phone I have a Motorola sent to me a I own my own phone which is the most Motorola styles. Fever please listen to me when I tell you be careful what you do is it carefully and ask a lot of questions before I don't care if you move to 3 hours away from where you from please please listen to me when I say don't get ripped off like I did because I'm only on would have been if it's SSI and SSDI I only get that because I get rid of benefits I can't afford to pay these people 119.00 for phone I don't want and he won't send me a shipping label to send it back so be very careful cuz you'll be stuck like I am for my long hair out since June not good at all thank you for reading this I appreciate that and God bless you🙏
CB
Cooper Buss
Sep 18, 2025
1.0
Lots of service interruptions.
Then when I cancelled they charged me for 2 extra months.
I literally cancelled 3 separate times, got a confirmation each time, and the first two times they didn't actually cancel me and kept charging me.
I called a bunch of times and eventually they told me their "system" voided my cancellation, despite it being confirmed to me in an email that I was cancelled.
Frequently Asked Questions About Xfinity Store by Comcast Branded Partner
Where is the Xfinity Store by Comcast Branded Partner located in Maple Grove?
The Xfinity Store is located at 12217 Elm Creek Blvd N, Maple Grove, MN 55369.
What are the regular business hours for the Xfinity Store in Maple Grove?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and on Sunday from 11:00 AM to 6:00 PM.
What health and safety measures does the Xfinity Store have in place?
The store practices professional cleaning and social distancing. Fully vaccinated customers are not required to wear masks unless mandated by federal, state, or local authorities.
How can I contact the Xfinity Store by phone in Maple Grove?
You can reach the store locally at +1 763-717-8365 or use the main phone number +1 800-934-6489.
What services does the Xfinity Store offer in Maple Grove?
Services include cable TV, internet, home phone service, home security systems, mobile phone services, and business internet services.
Is there an online platform where I can learn more or reserve services at the Xfinity Store in Maple Grove?
Yes, you can visit their website at https://www.xfinity.com/local/mn/maple-grove/12217-elm-creek-blvd-n.html to find more information and make reservations.
Are there nearby stores where I can shop for clothing before or after visiting the Xfinity Store?
Yes, nearby clothing stores include Lululemon, J.Crew, Banana Republic, J.Crew Factory, Athleta, and The Children's Place, which offer a variety of apparel options.
What dining options are available near the Xfinity Store in Maple Grove?
Portillo's Maple Grove is a nearby restaurant offering burgers, hot dogs, sandwiches, and fast food options for a convenient meal before or after your visit.
Are there any beauty or wellness centers close to the Xfinity Store?
Yes, Restore Hyper Wellness (a spa and medical spa), Ulta Beauty (hair salon and cosmetic supplies), Face Foundrie (hair salon and beauty salon), and Charlotte Tilbury (beauty salon) are nearby for beauty and wellness needs.
How can nearby places enhance my visit to the Xfinity Store in Maple Grove?
You can conveniently combine your Xfinity visit with shopping for apparel or home goods at stores like Williams-Sonoma and Pottery Barn, enjoy a meal at Portillo's, or pamper yourself at nearby wellness centers such as Restore Hyper Wellness.