Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Coon Rapids. Visit us today at 12940 Riverdale Dr NW, MN to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Xfinity Store by Comcast Branded Partner
12940 Riverdale Dr NW, Coon Rapids, MN
55448, United States
Hours
Reviews
3.4
140 reviews
5 stars
77
4 stars
6
3 stars
5
2 stars
6
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees received praise for their helpfulness, while others were criticized for rudeness and lack of knowledge.
Long Wait Times
Numerous customers reported excessive wait times in-store, often exceeding 30 minutes, leading to frustration.
Account Issues
Many customers experienced problems with account management, including billing errors and difficulties in service cancellations.
Positive Experiences
A few customers highlighted exceptional service from specific employees, noting their professionalism and willingness to help.
Store Efficiency
While some visits were efficient, many customers expressed dissatisfaction with the overall efficiency of service at the store.
- DSDarin Sassen2 days ago1.0This store was trashed and employees looked bored out of their minds watching TV.
- MMMIKEEDec 20, 20251.0I went to ask some questions about my account and my phone specifically. It's TRUE. This place is a TRAIN WRECK! Waiting time at least and HOUR. They stole me away from T-Mobile with a $14.00 discount on the phone that goes away in February. I went to T-Mobile. FIFTEEN MINUTE wait. Don't even bother unless you bring a sleeping bag and a pillow.
- JBJay BurnsDec 19, 20251.0Went in, semi rudely greeted but oh well. The gentlemen asked for the number associated with account..couldn't find it..then asked for the other numbers on the account couldn't find them either..then had me write down my address and then instead of entering it in the computer put it in his private phone in maps..wierd..we spend 500 a month with xfinity with phone and internet and will be going elsewhere would recommend you do too.
- AAApril AlexanderDec 17, 20251.0I'm telling you all right now do not ever go to this company Xfinity. They are crooks and I dont even have an account with them for 5 months they continue to charge me and have to give a credit every single month. It is truly a nightmare. I have filed a complaint with the BBB. And, will go up the masses due to this continued problem.
- LTLinh TranDec 6, 20255.0Amazing experience at the store today. Went in to check for a new phone for my dad. Had a chance to chat with the store manager about the wifi at home, and was offered a solution on the spot. Definitely was above and beyond expected. It was definitely an act of kindness during the holiday season. Highly recommend this store :)
Frequently Asked Questions About Xfinity Store by Comcast Branded Partner
What services does Xfinity Store by Comcast Branded Partner offer in Coon Rapids?
The store offers internet service, cable TV, home phone service, home security systems, and mobile phone services in Coon Rapids, MN.
What are the Xfinity Store by Comcast Branded Partner's business hours?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 6:00 PM.
What COVID-19 safety measures are in place at the Xfinity Store?
The store follows professional cleaning and social distancing practices. Fully vaccinated customers do not need to wear masks unless required by mandates.
Where is the Xfinity Store by Comcast Branded Partner located?
It is located at 12940 Riverdale Dr NW, Suite 800, Coon Rapids, MN 55448, USA.
How can I contact the Xfinity Store in Coon Rapids?
You can reach the store by calling +1 800-934-6489.
Can I find Xfinity services near other local stores like Plato's Closet?
Yes, the Xfinity Store in Coon Rapids is near Plato's Closet, so you can easily visit both for shopping and telecommunication needs.
Are there nearby shopping and dining options when visiting Xfinity Store in Coon Rapids?
Yes, nearby places include Walmart for shopping and Subway for dining, allowing convenient errands before or after your visit.
Can customers visiting the Xfinity Store use local banking services nearby?
Yes, Huntington Bank and TCF Bank are nearby, making it convenient for customers to handle banking while visiting.
Where can I find more information or make reservations for Xfinity services in Coon Rapids?
You can visit the store's local webpage at https://www.xfinity.com/local/mn/coon-rapids/12940-riverdale-dr-nw.html for more information or to make reservations.
What mobile apps are available to manage Xfinity services?
Xfinity offers apps on Android and iOS for managing your services, available at the Google Play Store and Apple App Store respectively.