Verizon Business Services

4.0
11 reviews

About

Business Internet Service
Experience unparalleled connectivity with Verizon Business. Our reliable 5G network ensures your business stays connected faster & more efficiently than ever before. Discover the latest 5G smartphones including the new iPhone 15, Google Pixel 8, & the Samsung Galaxy S23. Visit the Verizon business store in Apple Valley or for an added convenience shop online. We offer in-store pickup, free 2-day shipping, express lockers, or same-day delivery options in select areas. Schedule your in-store appointment today or visit our website to learn more about our products and services, and see how our network is revolutionizing the world of connectivity at Verizon Business.

Details

  • Online appointmentsAvailable
  • Onsite servicesAvailable

Location

Verizon Business Services
14949 Florence Trl, Apple Valley, MN
55124, United States

Hours

Reviews

4.0
11 reviews
5 stars
7
4 stars
1
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1
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0
1 star
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  • MM
    Matthew McDonald
    Sep 24, 2025
    5.0
    Great experience with Joe M. , He helped with multiple set ups with my new phone. I was a recent transfer from_____....Thanks Joe, Matt
  • CS
    CUSTOM LYF3 STYL3
    Jan 4, 2025
    1.0
    I recently visited the Verizon store in Apple Valley, and unfortunately, my experience was profoundly disappointing. As someone who has been a loyal Verizon customer for 17 years, I expected a standard of service that was not met during my interaction with the Apple Valley team. I traveled two hours to reach this location, hoping to resolve significant issues with my phone not working and needing eSIMs fixed and plan adjustments, including a misassigned phone number that they provided me that was someone else’s and technical challenges stemming from a security breach. However, instead of receiving the assistance I desperately needed, I was met with dismissive behavior and a clear lack of willingness to help. One representative explicitly conveyed that their priority was sales, stating, "the only way I put food on the table is selling stuff here not this" suggesting that troubleshooting, connecting eSIM to phone and account support were not part of their responsibilities. This approach was both unprofessional and unhelpful, especially given the urgency of my situation. Thankfully I stream and record everything I do I have it all. Despite my request to purchase new devices and obtain necessary support for my complex plan, which includes multiple lines for family use, I encountered an unwillingness to engage or provide any meaningful solutions. This lack of service and empathy at a critical time greatly amplified my challenges and added unnecessary stress to an already difficult situation. I strongly advise against visiting this location if you require any assistance beyond purchasing items—they "only sell items," which you can easily do online. Save yourself the hassle of dealing with greedy, disrespectful employees and opt for other channels to meet your needs or better don’t shop Verizon. I hope management takes swift action to address these deficiencies and improve the customer experience.
  • AL
    Aaron Lee-Fauver
    Aug 9, 2023
    5.0
    I love the effort that this store puts into taking care of the customers. The staff is by far the friendliest in the twin cities area. And each time I go here they always go above and beyond to take care of my needs. I love verizon, and will be a life long customer

Frequently Asked Questions About Verizon Business Services

How do I pay my Verizon business bill at 14949 Florence Trl?

If you are the Primary Contact or Administrator, or you have View and Pay access, you are able to make payments on up to 10 accounts at the same time when logged in to My Business Wireless.

How do I access my Verizon Business account?

My Business gives you the access you need with tools and benefits to help manage your Verizon wireless services, save money and get you back to business more quickly. ■ Shop and activate new devices online ■ Make online payments and view user details ■ Keep tabs on data usage