Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Sterling Heights. Visit us today at 33407 Van Dyke, MI to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.5
798 reviews
5 stars
352
4 stars
122
3 stars
81
2 stars
42
1 star
201
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Frank, Brittany, and Taylor for their exceptional service.
Service Issues
Several reviews mentioned ongoing issues with billing, service reliability, and equipment problems, leading to frustration among customers.
Store Experience
Customers appreciated the clean and organized store environment, with quick service and minimal wait times being frequently noted.
Negative Experiences
A number of reviews expressed dissatisfaction with rude staff, unethical practices, and poor customer support, indicating a significant divide in customer experiences.
Pricing Concerns
Customers frequently commented on high prices and unexpected charges, leading to frustration and a desire to switch providers.
- AWAlayna W5 days ago1.0I'm not happy about your wifi it is slow and I dropped my phone and it needs insurances on it . Get a better wifi connection.
- MWMichael WiersmaNov 11, 20255.0No wait. Kind folks. Helpful. Efficient. It was a breeze. Thank you.
- GTGarrett TomaszewskiOct 20, 20251.0My plan was changed without my permission and am being charged 200 dollars for overage charges even though I signed up for the plan with unlimited data caps.
- DTDC. ThomasOct 1, 20254.0The people that work here are way better than the experience you have on the telephone
- JJJessica JarvisSep 27, 20255.0Fast and excellent service, store was immaculately clean and everything had it's place. No one was trying to push anything on you to buy more products or to buy more channels. This store is no where near as busy as the Shelby township one where you will wait an hour or more to talk to someone. Will definitely come back.
Frequently Asked Questions About Xfinity Store by Comcast
What types of services does the Xfinity Store by Comcast in Sterling Heights provide?
The Xfinity Store by Comcast offers internet, cable TV, home phone service, home security systems, and mobile phone services in Sterling Heights.
Where is the Xfinity Store by Comcast located in Sterling Heights?
The store is located at 33407 Van Dyke, Sterling Heights, MI 48312, USA.
What are the regular operating hours of the Xfinity Store by Comcast in Sterling Heights?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 12:00 PM to 5:00 PM.
Are there any special holiday hours or closures at the Xfinity Store by Comcast in Sterling Heights?
Yes, the store is closed on November 27 and December 25, 2025. It has modified hours on several other holidays such as opening earlier or closing at 5:00 PM.
What COVID-19 safety measures are in place at the Xfinity Store by Comcast?
The store maintains professional cleaning, social distancing, and fully vaccinated customers are not required to wear face masks unless mandated by federal, state, or local authorities.
How can I contact the Xfinity Store by Comcast in Sterling Heights?
You can call the local phone number at +1 586-983-9915 or the main phone line at +1 888-266-2278.
Where can I find more information or make a reservation for services at the Xfinity Store by Comcast in Sterling Heights?
You can visit their website at https://www.xfinity.com/local/mi/sterling-heights/33407-van-dyke.html for more details and reservations.
What are some nearby places of interest close to the Xfinity Store by Comcast in Sterling Heights?
Nearby places include the Comcast Xfinity Customer Service Center, Walmart Sterling Heights - Van Dyke Ave, Hibachi Buffet restaurant, Mr Smoke Shop, and GameStop for video games and entertainment.
Are there dining options near the Xfinity Store by Comcast in Sterling Heights?
Yes, nearby dining options include Hibachi Buffet, Leo's Coney Island, Alie's Lebanese Grill, and Subway for a variety of cuisines.
How can customers use nearby locations like Walmart and Comcast Xfinity Customer Service Center when visiting the Xfinity Store?
Customers can conveniently combine visits by shopping for electronics or mobile phones at Walmart Sterling Heights or get additional support at the Comcast Xfinity Customer Service Center close to the store.