Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Saint Clair Shores. Visit us today at 27701 Harper Ave, MI to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Xfinity Store by Comcast
27701 Harper Ave, Saint Clair Shores, MI
48081, United States
Hours
Reviews
3.7
223 reviews
5 stars
137
4 stars
15
3 stars
6
2 stars
6
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members are praised for being helpful and friendly, others are criticized for being rude and unprofessional.
Staff Knowledge
Several reviews indicate a lack of knowledge among staff, with customers expressing frustration over unresolved issues and repeated troubleshooting attempts.
Store Experience
Customers appreciate the cleanliness and organization of the store, but many report long wait times and poor service during busy periods.
Billing Issues
Numerous complaints highlight difficulties with billing adjustments and promotions, leading to dissatisfaction among long-term customers.
- COCheri OsakJan 3, 20265.0Lisa was very helpful and informative.
- DDDevin DayeDec 14, 20255.0Sean was so helpful and so kind!!! Also all the staff was for that matter! It was so nice inside with Christmas decorations!!
- AHAdam HardingDec 9, 20255.0Super friendly customer service and super knowledgeable! Very kind while having 3 young children.
- SSScottDec 7, 20251.0Awfully rude customer service. Advised I am not eligible for a promotion advertised to me by Xfinity because I am already a customer. Absurd. Update I called the Xfinity hotline and they actually helped me with what I wanted to do. Shana at the physical store was not interested in being helpful whatsoever. Do not bother going to this location.
- RWRiham WilliamDec 4, 20251.0Please, I need help. I'm being blackmailed and threatened by Xfinity. I paid a deposit for my new apartment in May 2025, but it hasn't been credited to my new account. They've opened four accounts for me using my information and want me to pay four bills. They also want to cut off my service.
Frequently Asked Questions About Xfinity Store by Comcast
Where is the Xfinity Store by Comcast located in Saint Clair Shores?
The Xfinity Store by Comcast is located at 27701 Harper Ave, Saint Clair Shores, MI 48081.
What are the regular business hours of the Xfinity Store by Comcast in Saint Clair Shores?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 5:00 PM.
What services does the Xfinity Store by Comcast offer?
The store offers a variety of services including cable TV, internet service, home phone service, home security systems, and mobile phone services.
Does the Xfinity Store by Comcast have any special health and safety practices?
Yes, the store follows professional cleaning and social distancing practices, and fully vaccinated customers do not need to wear a face mask unless required by mandates.
Is the Xfinity Store by Comcast open on major holidays?
The store is closed on November 27 and December 25, 2025, but has adjusted hours on other holidays such as opening from 10:00 AM to 5:00 PM on December 24 and December 31, 2025, and January 1, 2026.
What mobile apps are available for Xfinity customers?
Xfinity offers mobile apps available on both Android and iOS platforms to manage services and accounts.
How can I contact the Xfinity Store by Comcast in Saint Clair Shores?
You can contact the store by phone at +1-800-934-6489 for inquiries or support.
What nearby dining options are available around the Xfinity Store by Comcast?
Nearby dining options include Smoothie King, Rice 'n Roll, Shawarma Shack, Butter Run Saloon, and Domino's Pizza where customers can enjoy meals before or after visiting the store.
Are there nearby amenities such as pharmacies or automotive services near the Xfinity Store?
Yes, CVS Pharmacy is nearby for your health and retail needs, and Valvoline Instant Oil Change is available for automotive services.
What nearby services can help with parking or professional needs near Xfinity Store?
Park Rite provides parking services nearby, and professional services such as Amy Krizanek Photography and Touch of Grace massage therapy are also close to the store.