Experience unparalleled connectivity with Verizon Business. Our reliable 5G network ensures your business stays connected faster & more efficiently than ever before. Discover the latest 5G smartphones including the new iPhone 15, Google Pixel 8, & the Samsung Galaxy S23. Visit the Verizon business store in Rochester Hills or for an added convenience shop online. We offer in-store pickup, free 2-day shipping, express lockers, or same-day delivery options in select areas. Schedule your in-store appointment today or visit our website to learn more about our products and services, and see how our network is revolutionizing the world of connectivity at Verizon Business.
You don’t care about customers. I just walked in your store with a broken foot and cane. I was looking for a place to sit before I signed in. The employees just looked at me. They didn’t say hi or ask what I need.
AP
Alp Paul
May 21, 2025
1.0
Staff was horrible. I had an appointment but still had to wait over an hour. When I asked for a chair because I'm a handicapped senior lady they pointed to a bar high stool that I couldn't get on at all. When I asked the manager if there was a chair for me in the back he snapped at me and said "What did the guy tell you? "
I told him he only said the bar high was it. He snapped at me again and said "Well that's it then" Rolled his eyes and glared at me before walking away. I tried calling corporate while I continued to stand in much pain and he came back out and yelled at me. I left because he scared me.
TB
Tyler Blumke
Nov 18, 2024
1.0
This location is absolutely terrible. Customer service told us to come to this location to get out new devices. After a 30 minute drive, we were met with an extremely rude rep. She pretty much told us to go home. We were treated so terribly, we are considering not coming to Verizon from AT&T.
AS
A.c. Shenanigan
Dec 25, 2023
1.0
Rude rude rude and disinterested employee's shame on you.
KS
Kris Stojanovski
Oct 2, 2023
1.0
We got our phones at Costco in the mail. Had trouble activating them. We went to the Verizon store so they can help us and immediately asked us if we paid for the phones there. Since there was no money to be made with us, he walked away. Comes back 10 minutes later and tries changing our account to get some kind of commission out of it. We complained and another girl who works there yells out. Why don’t you go back to Costco where you got your phones. Terrible experience. I would avoid this location.
Frequently Asked Questions About Verizon Business Services
How do I pay my Verizon business bill at 3159 S Rochester Rd?
If you are the Primary Contact or Administrator, or you have View and Pay access, you are able to make payments on up to 10 accounts at the same time when logged in to My Business Wireless.
How do I access my Verizon Business account?
My Business gives you the access you need with tools and benefits to help manage your Verizon wireless services, save money and get you back to business more quickly.
■ Shop and activate new devices online
■ Make online payments and view user details
■ Keep tabs on data usage
How many lines can you have on the Verizon business plan?
You can purchase up to 9 lines with Verizon business plan. Learn more by visiting our Devices and Plans page.
How to call Verizon business customer service?
You can contact Verizon business customer service by calling 1 (800) 837-4966.
Does Verizon have business landline phone service?
Yes, Verizon business phone service offers unlimited nationwide calling with Preferred Voice. Check availability and explore business phone plans today.
How can I pay my Verizon business bill at 3159 S Rochester Rd?
If you are the Primary Contact or Administrator, or have View and Pay access, you can make payments on up to 10 accounts simultaneously by logging into My Business Wireless.
How do I access and manage my Verizon Business account?
Use My Business to access tools and benefits for managing Verizon wireless services, shop for new devices online, make payments, view user details, and monitor data usage.
How many lines are allowed on the Verizon business plan?
You can purchase up to 9 lines with a Verizon business plan. More details are available on the Devices and Plans page.
What is the customer service contact number for Verizon Business?
You can reach Verizon business customer service by calling 1 (800) 837-4966.
Does Verizon offer business landline phone services?
Yes, Verizon business phone service includes unlimited nationwide calling with Preferred Voice. You can check availability and explore business phone plans today.
What are the store hours for Verizon Business Services in Rochester Hills?
The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What products and services does Verizon Business Services offer?
They offer business cell phones, mobile hotspots, tablets, laptops, mobile plans, wireless internet plans, and voice plans.
Can I schedule an appointment online or get onsite services at Verizon Business Services?
Yes, Verizon Business Services offers online appointment scheduling and onsite services for customer convenience.
What nearby dining options are available around Verizon Business Services at 3159 S Rochester Rd?
You can visit Beyond Juicery + Eatery for smoothies and vegetarian dishes, Panda Express for Chinese fast food, Alex's of Rochester for Greek and American cuisine, Wendy's for burgers, MOD Pizza for pizza, or Starbucks for coffee and snacks.
Are there nearby services or stores that customers can visit before or after their trip to Verizon Business Services?
Yes, nearby you can find Eyeglass World and LensCrafters for eyewear, Banfield Pet Hospital and VetIQ Petcare Wellness Center for pet care, Michigan First Credit Union and Bank of America for financial services, and Lowe's Home Improvement for home needs.