Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Muskegon. Visit us today at 5506 Harvey Street, MI to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.0
251 reviews
5 stars
105
4 stars
19
3 stars
5
2 stars
10
1 star
112
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some employees received praise for their helpfulness, while others were criticized for being rude or unhelpful.
Service Reliability
Numerous complaints about service outages and poor internet reliability, with customers expressing frustration over prolonged outages and lack of communication.
Pricing Issues
Many customers reported dissatisfaction with rising prices and unexpected charges, leading to feelings of being overcharged or misled.
Store Experience
While some customers had positive experiences in-store, others faced long wait times and felt that staff were overwhelmed or untrained.
Technical Problems
Frequent reports of technical issues with internet and mobile services, leading to customer frustration and consideration of switching providers.
- LPLAWRENCE PHILLIPSNov 13, 20251.0Went into the store to pay my bill, and no greeter at the door. I went to the kiosk to pay the bill but had trouble with the machine. Then when I said something about the kiosk. One of the reps said that the machine was out of order but there was no sign on the machine to tell this and reps walk by and said nothing about it was out of order.
- AGAngelica GarzonNov 7, 20255.0Sierra helped us and guided us through activating our WiFi. She was patient and honest. Good WiFi and amazing service
- ABA BarrettNov 4, 20255.0We had stellar service from our technician, TK! He was prompt, professional, thorough, knowledgeable and able to problem solve our issues.
- DADavid ArchambaultOct 22, 20252.0Very few channels available for the price. With my previous box I could control with multiple remotes. The upgraded box I just got can only be controlled by 1 remote. I will definitely be concerdering other options (TV providers). Why do the remotes keep getting smaller and harder to use? Someone keeps their job by redesigning remotes? If that's the case, make remotes easier to use not harder! Or our you saving money, which is usually the reason.
- DKDZC KalOct 22, 20251.0Going on 2 weeks now and every day just before 7 pm I lose service.
Frequently Asked Questions About Xfinity Store by Comcast
What services does Xfinity Store by Comcast offer in Muskegon?
Xfinity Store by Comcast in Muskegon offers internet services, cable TV, home phone service, mobile phone services, and home security systems.
Where is Xfinity Store by Comcast located in Muskegon?
The store is located at 5506 Harvey Street, Muskegon, MI 49444.
What are the operating hours of Xfinity Store by Comcast in Muskegon?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 12:00 PM to 5:00 PM, with special holiday hours on certain dates.
Is there any COVID-19 safety policy at Xfinity Store by Comcast?
Yes, professional cleaning and social distancing practices are in place. Fully vaccinated customers are not required to wear a mask unless mandated by authorities.
How can I contact Xfinity Store by Comcast in Muskegon?
You can reach them by phone at +1 800-934-6489.
Where can I find more information or make an appointment with Xfinity Store by Comcast?
Visit their official landing page at https://www.xfinity.com/local/mi/muskegon/5506-harvey-street.html to learn more or make an appointment.
Are there any nearby places where I can grab a coffee before or after visiting Xfinity Store by Comcast?
Yes, Starbucks and 7 Brew Coffee are nearby coffee shops where you can enjoy a coffee before or after your visit.
Can I shop for electronics or get phone repairs near Xfinity Store by Comcast?
Yes, Genius Phone Repair provides mobile phone repair and electronics services close to Xfinity Store by Comcast. Best Buy is also nearby for electronics and appliances.
What dining options are available near Xfinity Store by Comcast for a meal?
Nearby restaurants include Olive Garden for Italian cuisine, Five Guys for burgers, Brann's Steakhouse for steak, Subway for sandwiches, and Marble Slab Creamery for desserts.
Are there any nearby stores for clothing or shopping near Xfinity Store by Comcast?
Yes, nearby clothing stores include Plato's Closet, Hollister, Family Christian, Justice, and Motherhood Maternity for a variety of apparel and gifts.